Carc Inc Going Down Hill

Carc Inc Going Down Hill

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gramachili

Carlsbad, NM

#1 Jun 20, 2010
So i was told from my granddaughter that Carc Inc Managment is stealing from clients funds and using it purchase a vehicle for the Ceo Mark Shinner and how the upper administration staff quickly change things around when state arrives. Does anyone know of a number to report them ? My granddaughter says she haves evidence but is afraid for her job to report them and is not sure what to do. Any advice is welcome plz.

Since: Oct 09

Location hidden

#2 Jun 20, 2010
gramachili wrote:
So i was told from my granddaughter that Carc Inc Managment is stealing from clients funds and using it purchase a vehicle for the Ceo Mark Shinner and how the upper administration staff quickly change things around when state arrives. Does anyone know of a number to report them ? My granddaughter says she haves evidence but is afraid for her job to report them and is not sure what to do. Any advice is welcome plz.
Have your granddaughter look on the certificates in the office and get the business names and begin there. Look @ JHACO,* State of New Mexico Developmental Disabilities Supports Division. There are other offices in Alb and Santa Fe.
http://nm.allpages.com/albuquerque/health-med...
----------
The above businesses can also lead you the way to know where to go and I would ask ARCA first. That company has had the least problems with treating clients bad...they are a great company last time I knew.
pita69

Carlsbad, NM

#3 Jun 22, 2010
If you really have the proof. You can report it to DHI the web site is http://dhi.heath.state.nm.us/imb/imb_irform.p... Phone # is 1-866-654-3219
anonymous

Mayhill, NM

#4 Jun 22, 2010
You can report anonymously! I worked at CARC, I love the clients but the management is awful. I've seen then screw clients out of money, force them to do things they don't want to do and when state comes, you betcha they don't go to the "problem areas" The problem is Tammy Halpain, head of nursing and administrator (sound fishy?) everything goes through her. Mark S. doesn't run CARC, he's just the pretty boy to do fund-raising. Anytime the state is called they go through the administrator, even if the complaint is about her! I keep waiting for new state employess who aren't friends with management and who aren't afraid to actually do their job.

Management tells staff they are to report things they see, first to Tammy who gets the incident report...they never tell employees that they can call the state directly and anonymously. Sad thing is when it was started they had the right idea but like everything else in the world greed has taken over :(
anonymous

Mayhill, NM

#5 Jun 22, 2010
(800) 228-4802 is the New Mexico Human Services Dept. number for abuse/fraud
Military Mom

AOL

#6 Jun 24, 2010
I use to work for CARC as well. It seemed to me (only my opinion) that the 'upper' management could care less about the clients. They were more interested in upsetting the staff that worked thier asses off on a daily basis, giving up time with thier own family to work with the clients (which usually adored them).
If you weren't into kissing some serious management butt, you were treated like crap and eventually tricked into getting fired.
Funny how true it is that whenever the state came to do thier yearly thing, those in 'upper' management made absolute sure the homes with the clients that would make complaints or cause more questions about them were never checked into, and if they were, the clients wouldn't be there.
I could go on for hours, but I'll leave it at that.......for now.
CARC's 'upper' management should be ashamed of themselves for treating MY clients and the EXCELLENT staff so poorly!!!
Karma is a bit*h and it's commin at ya!
anonymous

Carlsbad, NM

#7 Jun 25, 2010
CARC is surveyed by DOH and DOH chooses the clients they will review not CARC. The problem with CARC is that they hire staff who don't know how to read the policy manual and who spend their time gossiping. When they get in trouble for not doing what they are suppose to do they write negative blogs to blame somone else for losing their jobs. the CEO recieves a new car every three years if I remember correctly and it is budgeted by the board it is not the clients who pay for it. Yes clients do pay to live at CARC so no one is taking their money except to pay for their living arrangement and that depends on an individuals ability to pay. During investigations of abuse neglect or exploitation the reports are submitted within 24 hours on a form or they can call them in anonymously and staff know this. If they don't it is because they didn't pay attention when they were trained because they sign that they were trained on this yet they say they don't know. CARc is an excellent place to work.
ex- employee

Carlsbad, NM

#8 Jun 25, 2010
I agree with the military mom!! Management seems more concerned with themselves. Tammy Halpain has ran off ALOT of good employees because they didn't kiss her ass and thats a shame, there is not alot of people that can work with the mentally challenged. Its a shame Mark - CEO can't see her opion about employees is NOT always right, get some balls Mark!!
original anonymous

Mayhill, NM

#9 Jun 25, 2010
someone else posted under the same name I did? If you're going to bad mouth staff at least be original and come up with another name to do it under and not one someone has already used in the thread.

CARC staff works hard with no appreciation for what they do. Management constantly moves staff around which upsets clients, no pay raises, sad benefits, lousy hours (sometimes they say everyone has to work 48 then the next week they cut hours to 20 a week..depends on who you are) I personally know of staff who have slept while at work and some get fired while others don't..depends on who's the better butt-kisser. The CEO is clueless and let's nursing run the show. For the most part, CARC staff are very caring and hard working. There are those who aren't but how can they keep good staff with poor management?

Staff trained...are you kidding??? In training they actually watched a movie or listened to music, had the trainer walk out and "leave" the answer to the test on the table and made sure people knew it. Training is a joke there and staff only sign papers saying they went to training (which they do) but they don't learn anything. Not to mention the fact that they hire anyone who applies, no diploma needed! Sad when clients are more intelligent than some staff. If they did a random drug test on all the staff they'd lose 75% of them. They need to wake up and smell the meth. Go to the Post Time and watch as some staff actually party with clients. Very unprofessional. It seems like the poorer the worker you are there the more they like you because you're too dumb to speak out and stand up for the clients/staff.

And don't tell me about DOH surveying..they are purposely steered away from "problem" clients and staff who speak out. Board members care more about what food is being served at the monthly meetings than what's going on with clients and staff. Like I said before it started out as a great idea but greed caused it to decline in quality. Just a note..I didn't get fired :)
Military Mom

AOL

#10 Jun 26, 2010
To the ORIGINAL anonymous.... when I saw the second post that someone else wrote under your name, I was pretty sure it wasn't you. It was probably someone that was mentioned in your previous comment, hmmmm, waaaaay too obvious!
You are absolutely right on everything you wrote, training is a joke, if you can stay awake! Drug testing? now that's funny!
I remember all too well that staff would be in deep trouble if they answered any questions asked of them by the client's guardians. Staff is NOT supposed to talk to them unless it's absolutely necessary. Makes me wonder why, when the staff are the ones who know the clients better than anyone that sits on thier fat ass in an office.(sorry, that was kinda mean)
I know for a fact that there is serious discrimination problem. Not only on race and sexual preference, but on who you are instead of how good you do your job. There have been several letters written to the board about this, which were all totally ignored!
There is a certain bunch of family members that can sleep while working, show up when they feel like it and so on, they're the ones with the best hours, homes to work in etc.
It breaks my heart that such crap goes on there. CARC is supposed to be there for the clients, instead it's soapier than Days of our lives!!! And it all starts with 'UPPER' management.
If any of the good employees are reading this (and you know who you are), YOU ROCK! Keep up the GREAT work you do because the CLIENTS sure do appreciate you and SO DO I!!!

(For the record, I wasn't fired either)
Resident

Hobbs, NM

#11 Jun 26, 2010
From a X CARC staff worker.

The CEO is clueless!

Most of the time, CARC staff some are caring and hard working.

There are those who are not caring, and not hard working, but how can they keep good staff with BAD management? I QUIT BAD MANAGEMENT!
411 on it

Lovington, NM

#12 Jun 26, 2010
I totally agree with the military mom! If you have ever worked for carc or know someone that has its not about the clients. The upper management really shows that especially when they dont even know the clints names after being there 20+ years! Its a joke and they do change things around when it comes to the state....the staff care so much for those guys. And u would think management would ask the staff things since they are the ones with them 24/7. But thats ok cuz now carc is caught in one hell of a mess lets see them cover this up!
local yocal

Mayhill, NM

#13 Jun 26, 2010
So sad it's come to that, those clients are exceptional people! I know some excellent staff at CARC and they definitely deserve raises and recognition instead of the CEO getting a new vehicle why not service the ones that transport clients and staff? A real shame and I think people who do things to those clients will suffer tremendously on judgment day for their actions! From what I hear it started out so well as a chicken ranch where the clients worked and provided eggs for the community, now it's just about the $$$ and the clients suffer for it
Resident

Hobbs, NM

#14 Jun 27, 2010
A chicken ranch where the clients worked and provided eggs for the community.

L O L Now it is just about the $$$ and Kick backs.
411 on it

Lovington, NM

#15 Jun 27, 2010
Get this .... carc has changed policy and procedure to benefit upper management. why hasn't anyone checked into it??
SMOKE

Hobbs, NM

#16 Jun 27, 2010
Jost like the city of Carlsbad Kick Back on every thing. CITY GOOD OLE BOYS AND GOOD OLE GIRLS.$$$
THE CARC CEO IS A PART OF IT.
changed policy and procedure to benefit upper management. B.S. SMOKE !
anonymous

Carlsbad, NM

#17 Mar 21, 2012
I stumbled upon this forum and was reading what people were saying so I thought i'd give my two cents. I worked for carc a few years back. the individuals i worked with made it the most rewarding job anyone could ask for. However, I couldn't agree more with what everyone is saying. The 'managment' is awful. I've seen someone get in trouble for something and get fired or demoted and another person do the exact same thing and they ignore it. It's about whose their favorite. It doesn't matter if the individuals adore you and you are great at your job if a certain upper lady doesn't like you your life will be a living hell. I don't know about stealing from the clients, I never heard anything about that. but I will say the "nurses" spend about 5 minutes a day with the clients and snub the staff that bust their asses everyday to care for the clients. They have a "i'm better than you" attitude. And they aren't. The CEO is not a bad guy and I honestly don't think he knows half the stuff that goes on there. If you have a problem and you go to "the upper lady" to talk about it chances are you will be shrugged off and be on her shit list the rest of your time at carc. God forbid you take time out of her busy day sitting in the nurses office and gossiping with the rest of the witches. There are plenty of bad residental staff too who spend most of their time on their cell phones or flirting with eachother. Those are the staff they keep though, if you are a good employee chances are you won't make it carc. I know a few people who still work their and believe me, Nothing has changed.

Since: Oct 09

Location hidden

#18 Mar 21, 2012
anonymous wrote:
I stumbled upon this forum and was reading what people were saying so I thought i'd give my two cents. I worked for carc a few years back. the individuals i worked with made it the most rewarding job anyone could ask for. However, I couldn't agree more with what everyone is saying. The 'managment' is awful. I've seen someone get in trouble for something and get fired or demoted and another person do the exact same thing and they ignore it. It's about whose their favorite. It doesn't matter if the individuals adore you and you are great at your job if a certain upper lady doesn't like you your life will be a living hell. I don't know about stealing from the clients, I never heard anything about that. but I will say the "nurses" spend about 5 minutes a day with the clients and snub the staff that bust their asses everyday to care for the clients. They have a "i'm better than you" attitude. And they aren't. The CEO is not a bad guy and I honestly don't think he knows half the stuff that goes on there. If you have a problem and you go to "the upper lady" to talk about it chances are you will be shrugged off and be on her shit list the rest of your time at carc. God forbid you take time out of her busy day sitting in the nurses office and gossiping with the rest of the witches. There are plenty of bad residental staff too who spend most of their time on their cell phones or flirting with eachother. Those are the staff they keep though, if you are a good employee chances are you won't make it carc. I know a few people who still work their and believe me, Nothing has changed.
I worked there in the 90s when Teresa Richerson was the boss. She was awesome. I heard stories as well.

Since: Jun 10

Artesia, NM

#19 Apr 2, 2012
An anonymous call to the state won't help if Tammy Halpain is the person the state goes through (which it is) unless you tell them specifically who the problem is with. I used to work there (left by choice, not fire but quit and gave notice) and the clients are great! The state only gets to interview the ones who are complacent or non-verbal, not the ones who are verbal and can say how they feel about the place, it's all arranged very neatly. Most of the staff are very hard workers and care for the clients (not the nursing dept.) but training is a major joke, drug testing doesn't happen unless you're in an accident and I personally knew of someone who had a DUI and a suspended license that was not only driving clients around but partied with them on her days off. It's pathetic. I think the original intention was good and I know some clients who have been there since it was a chicken farm, but it became about money and that's when things went downhill. I hope that if the state ever does step in that the clients have somewhere to go because not all of them have family they can turn to. The ones that do have families need to start speaking up for their loved ones as well.
just sayin

Carlsbad, NM

#20 Apr 9, 2012
get T.H. and the rest of the fat cows in nursing out of there!! The clients deserve better!

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