Review: Quality Healthcare
Posted in the Louisville Forum
#1 Jan 28, 2013
Irena is rude and condescending. She thinks she can cure everything from the flu to cancer with an herb. If you have any ailment more serious than the common cold, find another clinic!
#2 Sep 23, 2013
Worst healthcare provider I've ever had the displeasure of coming across. NOT a doctor, but rather a Nurse Practitioner. My wife and I went to this provider for separate reasons (physical, cough) at different times and the only thing this "doctor" had to proscribe was to cut milk out of our diets. Apparently, milk is the root of all that ails every patient.
After my visit, where I brought a form to the receptionist, the aid, and the nurse (Irina Abrams) and detailed exactly what services I wanted billed, I left and was later billed for services I did not request to the tune of $78. I called them to dispute this, and was condescended to by one of the rudest receptionists I have ever met. She then proceeded to bill my HSA card fraudulently. It took four days of calling (having my calls ignored), then demanding a refund of the fraudulent charges in-person, and then having to talk to the owner-nurse practitioner, informing her that I had filed the charges with my HSA company as fraudulent for them to refund the sum from my card, but they issued a paper bill instead. Irina Abrams, the "doctor" is rude as well, and refused to budge.
In considering a small claims court suit, I was looking in my files for the very form that this business ignored. There, I found confidential medical information of ANOTHER patient about a Cervical procedure that the office had faxed to me from a previous visit, accidentally. This is a clear violation of HIPAA. This is by far the most unethical "medical" service provider in Knoxville. Stay away.
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