1213 Ryan Pl
Knoxville, TN 37919
Main (865) 694-0639
took truck to them twice. 1st time offered my wife a 10 % discount for being a teacher. Then Claire called and said they could not honor the discount because they were not making any money off the transaction? I took same truck in to have new brakes put on and tighten emergency brake. They called and said they needed to put new e-brake shoes on. I actually declined it but when my wife went to pick up car they had done it anyway. I said whatever and told her to go ahead and pay the over 600 dollars to fix it, as the e-brake needed to be fixed. When I got home from work I tested e-brake and guess what? not a bit of difference. Now I am a little hot. Take the truck back in and they learn that they do not know how to fix it. They refunded half of the money. On my way home from their shop, I am following my wife and notice that the back 3rd brake light is busted. We call and Tonya said they would order the piece and have it there monday. called tuesday and nothing. called the following friday and they say they will not fix. Get this, Steve Gillespie actually told me he did not do it and IF IT HAPPENED ON HIS PROPERTY AFTER HOURS OR ON HIS LOT THAT THEY ARE NOT RESPONSIBLE and to file an insurance claim. Lesson learned, if anyone else takes their cars there keep in mind Steve Gillespie is not responsible for your cars if they or someone tears them up while he has them.
Complete joke. Can't believe they stay open. Hillbillies...I don't understand them.
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