The New Urgent Care Clinic behind Shi...

The New Urgent Care Clinic behind Shiloh's on the hill

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Since: Apr 08

London

#1 Jun 24, 2008
Tonight, my husband suffered a head injury & I rushed him into the new clinic behind Shiloh's. We arrived @ 7:42pm. The door said they closed @ 8pm but you had to be signed in by 7:30. He had a 1 inch long laceration on the back of his head which was bleeding profusely, as well as a huge bump. Would you believe those people turned him away?! Obviously they're not there for the patients. He could've used about 7 stitches & they could've been out of there by 8. I think that is a horrible way to treat people in need of medical attention. The lady could've cared less. She did not want to unlock the door to even tell us they wouldn't see him. I unwrapped his bandage and showed them & then they told us they couldn't see him. I will never be back there again!!!!!!
Laughingatfools

Middlesboro, KY

#2 Jun 24, 2008
hey stupid....how come your on here,if you was there at 7:42 and typed on here at 8:15...hmmmm....do you live on the street???
lmfao...you are a pathetic liar
bo lawson3akasadie

Hopkinsville, KY

#3 Jun 25, 2008
Laughingatfools wrote:
hey stupid....how come your on here,if you was there at 7:42 and typed on here at 8:15...hmmmm....do you live on the street???
lmfao...you are a pathetic liar
YOU are the one thats stupid,she could have been sitting inside marymount-or st.joes,and typed it in on her cell phone.i have the net on mine so do a lot of people,in your own,words[get a life grandma]
i know

London, KY

#4 Jun 25, 2008
DaKine1980 wrote:
Tonight, my husband suffered a head injury & I rushed him into the new clinic behind Shiloh's. We arrived @ 7:42pm. The door said they closed @ 8pm but you had to be signed in by 7:30. He had a 1 inch long laceration on the back of his head which was bleeding profusely, as well as a huge bump. Would you believe those people turned him away?! Obviously they're not there for the patients. He could've used about 7 stitches & they could've been out of there by 8. I think that is a horrible way to treat people in need of medical attention. The lady could've cared less. She did not want to unlock the door to even tell us they wouldn't see him. I unwrapped his bandage and showed them & then they told us they couldn't see him. I will never be back there again!!!!!!
we had to take our granddaughter down there and i was very upset with thier service they told us she had ear infection on sunday with a temp of 103.9 we took her to her family dr. on wednesday because she still had the temp she had no ear infection she said she had hand foot and mouth what ever that is i know she was a very sick baby i don't think our drs. care about any one such a cold world
floss

Manchester, KY

#5 Jun 25, 2008
with a head injury like that he should of went to the ER anyway. I went there once got in within 30minutes..which is reasonable..considering waiting four hours at the hospital.
The Roper Doper

Cynthiana, KY

#6 Jun 25, 2008
I have always been satisfied with them. Thats where I go
customer

Hazard, KY

#7 Jun 26, 2008
I took my son there on a Sunday right after church. I knew they opened at 1:00. I was there at 1:00 After doing the paper work we waited about10 minutes. We were treated fast and very good. I would go back again. Its all in what time that you get there. There was within a few minutes of us getting there a filled room. most of them crying babies!
cheese

Atlanta, GA

#8 Jun 26, 2008
The Roper Doper wrote:
I have always been satisfied with them. Thats where I go
They've just opened, how have you always gone there?
Agreed

Richlands, VA

#9 Jun 26, 2008
cheese wrote:
<quoted text>
They've just opened, how have you always gone there?
I know they have been open at least 2 years. I have gone there that long. I have always received the best care and gotten in the fastest of anywhere I have ever gone. The doctors on my opinion are the best.
Sorry someone had a bad experience but we all know how when we are scared and in panic mode as with a serious injury, things tend to get a bit on our nerves and we get a bit upset. Maybe at the time they arrived being so close to closing that it was possible the doctor had already left for some reason. They do get called out.
However, I would recommend them highly and will keep going back when I need a doctor. Sorry some of you feel you have not been treated fairly.
snicker

Manchester, KY

#10 Jun 26, 2008
yea i've been there, and have had great service,it is not a hospital they are not required to stay open 24hrs..they are actually open longer and more days than some other urgent care centers. I believe the doctors work at other hospitals so they may have had to leave early for emergency's there. Next time you wonder why they "turned you away" think there may be other reasons..you said also you had to be signed in at 7:30 and you didn't get there by 7:42 well then it wouldn't of mattered if their doors are closed, they probably already had all rooms still filled and didn't get out til 9 or 10 anyway. It is not a hospital. I would suspect if anyone was having a heart attack they would go straight to the hospital anyway for major things like that, where they are fully equipped for all serious medical emergency's.
jonoo

Elyria, OH

#11 Jun 28, 2008
true true
Lost in London

Manchester, KY

#12 Jul 6, 2008
go to London Urgent care. I am new to London and I do not have a family pyhsician yet, but Dr. Williams treated me with no appointment made in advance and I absolutely love the entire staff. From what I know personally and have heard from other people, he is one of the best Doctor's in this town. I just moved her from Ohio and I have never been treated so well by a Doctor, EVER.... he is very compassionate and knowledgeable. If he is not sure of your diagnosis he will refer you to someone who does. I would highly recommend him. Also, not only does he treat urgent situations, he also will see you as a patient on a long term basis, if need be.
DaKine1980 wrote:
Tonight, my husband suffered a head injury & I rushed him into the new clinic behind Shiloh's. We arrived @ 7:42pm. The door said they closed @ 8pm but you had to be signed in by 7:30. He had a 1 inch long laceration on the back of his head which was bleeding profusely, as well as a huge bump. Would you believe those people turned him away?! Obviously they're not there for the patients. He could've used about 7 stitches & they could've been out of there by 8. I think that is a horrible way to treat people in need of medical attention. The lady could've cared less. She did not want to unlock the door to even tell us they wouldn't see him. I unwrapped his bandage and showed them & then they told us they couldn't see him. I will never be back there again!!!!!!
reader

London, KY

#13 Jul 6, 2008
cheese wrote:
<quoted text>
They've just opened, how have you always gone there?
They didn't say they had always went there...they said they had always been satisfied!! And they have been opened for at least a year!!

Since: Apr 08

London

#14 Jul 9, 2008
I ended up taking him home w/no stitches. He lived. Its healed. Was peeved over their turning us away, nonchalantly. Done and over with; water under the bridge. Won't be back there.
Hooter Girl

London, KY

#15 Jul 9, 2008
Back in the summer when the flu was going around, I took my son there. We got there at 1pm and was not seen until 4pm. At around 2:30 my son was burning up with a temp and at my request they took his temp, it was 103.9 they gave him meds and we still had to wait our turn. The place was packed with sick people most of them were teenagers and they were just as sick as my son. I am sure the staff did their best to treat everyone in the shortest time possible. Now, that said, if your husband had a laceration to his head, large bump and was bleeding like you say then you should have taken him to the ER thats what it is for.
Element

Macon, GA

#16 Jul 9, 2008
me and a member of my family went there one time, and one time done it for both of us

Since: Apr 08

London

#17 Jul 16, 2008
The reason we were trying to avoid the ER was due to lack of health insurance; from a recent change of work.
Curious

Monticello, KY

#18 Jul 13, 2009
Would anybody recommend bringing a child up there?
Depends

United States

#20 Jul 13, 2009
If there was no pediatrician available & a certain employ wasn't there
Curious

Monticello, KY

#21 Jul 14, 2009
Depends wrote:
If there was no pediatrician available & a certain employ wasn't there
who would that certain employee be?
i know those girls are so snotty

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