Windstream Internet
Customer

London, KY

#1 Jan 17, 2010
Does anyone else get kicked offline often with Windstream DSL? I am getting kicked several times a day and it will not let me back online for 20-30 minutes. I am thinking of switching to NewWave cable internet. Does anyone have NewWave? If so, what's your opinion on it?
Squirrelcifer

London, KY

#2 Jan 17, 2010
newwave isnt that bad, but the problem with them is it tkes them longer to fix a problem with things that are weather related
Miss Kitty

London, KY

#3 Jan 17, 2010
I have not had any problem at all. I would call and inquire.
Crookeed Creek

Somerset, KY

#4 Jan 17, 2010
Customer wrote:
Does anyone else get kicked offline often with Windstream DSL? I am getting kicked several times a day and it will not let me back online for 20-30 minutes. I am thinking of switching to NewWave cable internet. Does anyone have NewWave? If so, what's your opinion on it?
Windstream will tell you 6 MBPS I have been a Windstream DSL customer for a few years now. The last six months has been terrible. Paying for 6M service and for the last month, I have only been getting about 300-500 kpbs speed. I have talk to the folks in India so many times that I have their scripts memorized by now! Then a couple of days ago I get a letter in the mail telling me that 12M service is now available in the area, only I can't even get 1M at the moment. I live in London and I switched from Windstream to New Wave I was only geting around 2 or 3 m Now with New Wave I get around 8 Mag
Google (SPEAKEASY) Internet Test and click on Chicago if you live around Eastern KY
Why pay for something you don't.
agravated

Manchester, KY

#5 Jan 17, 2010
I have been having so many problems with windstream. I have had them for well over two years, it has never been this bad. I have called, and called... they just tell me it will be right back on, or all kinds of things like turn the box off, unplug it, yadda yadda. The point is, I don't want to have to do that EVERY hour. While in the middle of a school test, if it shuts off.. I have to do it all over again. Agravated. What else would others perfer. I am thinking about changing providers. My phone sucks also, really staticy.. sent a technician out, paid the 75 for him to come out.. and it is STILL doing it.
Simple Simon

Somerset, KY

#6 Jan 17, 2010
I have had a lot of problems with Windstream, too, this winter.

I also have Verison wireless.

I've gone thru the who shebang of turn is off, turn it on, yadda, yadda, and have talked to Alex in Pakistan until I am blue in the face.

I am keeping both services for a few months until I can make sure that the Verizon wireless is not going to cost me up the ying yang before i cut off the DSL, then if it doesn't, I'm going to cut off the phone and DSL and use only cell phone and data package.

Good luck. They always tell me it's a problem with the router or something else. So far, that hasn't been the case, either.
gus

Mayfield, KY

#7 Jan 17, 2010
i have new wave,they are good and they have no limit on what you can download,what windstream is doing is shutting you off when you have reached your limit for the day..every now and then the weather causes a few probs,and they get it back on as soon as they can,,not very long.
agravated

Manchester, KY

#8 Jan 17, 2010
What do you mean? I have a limit for the day with windstream? I thought it was unlimited? Sometimes it does it before I have even used the internet for the day, like as soon as I get online? Why will it eventually come back on if I have reached a limit? Im kinda confused about all this now.

can you use newwave without a phone line? I will just use my cellphone instead of have a home phone?!
Customer

London, KY

#9 Jan 17, 2010
I'm not sure about the limit for the day. Last week mine was kicking me offline at 8 in the morning, when no one had been online. I'm also taking online classes and I'm scared that I will get kicked in the middle of an exam. As far as having to have a phone line... I don't think so. From what I understand it's ran through cable. I looked on NewWaves website and the best internet package they have is 69.00 a month. I would rather pay that and it work than to pay for what I have now and it only work half the time.
gus

Mayfield, KY

#10 Jan 17, 2010
agravated wrote:
What do you mean? I have a limit for the day with windstream? I thought it was unlimited? Sometimes it does it before I have even used the internet for the day, like as soon as I get online? Why will it eventually come back on if I have reached a limit? Im kinda confused about all this now.
can you use newwave without a phone line? I will just use my cellphone instead of have a home phone?!
yes it does sound like you are just having other problems,yes you don't need a phone line with newwave,just call them a week or so before you need it because they sometimes have a waiting list.i had to wait 4 days to get mine after i called,they have uped threir speeds so they are faster than ever now.you can buy your own box,or they rent you one for 4 a month,altogether it is 46.97 a month.thats taxes,everthing.
gus

Mayfield, KY

#11 Jan 17, 2010
Customer wrote:
I'm not sure about the limit for the day. Last week mine was kicking me offline at 8 in the morning, when no one had been online. I'm also taking online classes and I'm scared that I will get kicked in the middle of an exam. As far as having to have a phone line... I don't think so. From what I understand it's ran through cable. I looked on NewWaves website and the best internet package they have is 69.00 a month. I would rather pay that and it work than to pay for what I have now and it only work half the time.
you call their office,they have better deals than that,talk to them,i did,wish i knew who you was i'd get 50 off my bill if you go with them.
agravated

Manchester, KY

#12 Jan 17, 2010
my fiance and I have decided to switch to Newwave as well. thank you gus for all your help. calling newwave tomorrow. : )
Crookeed Creek

Somerset, KY

#13 Jan 17, 2010
agravated wrote:
What do you mean? I have a limit for the day with windstream? I thought it was unlimited? Sometimes it does it before I have even used the internet for the day, like as soon as I get online? Why will it eventually come back on if I have reached a limit? Im kinda confused about all this now.
can you use newwave without a phone line? I will just use my cellphone instead of have a home phone?!
Yes you wil have cable you can get Your phone and Internet or you can get your phone through your Computer You can get your Internet and phone for around $75
Crookeed Creek

Somerset, KY

#14 Jan 17, 2010
gus wrote:
<quoted text>you call their office,they have better deals than that,talk to them,i did,wish i knew who you was i'd get 50 off my bill if you go with them.
never heard of a limit
Crookeed Creek

Somerset, KY

#15 Jan 17, 2010
Customer wrote:
I'm not sure about the limit for the day. Last week mine was kicking me offline at 8 in the morning, when no one had been online. I'm also taking online classes and I'm scared that I will get kicked in the middle of an exam. As far as having to have a phone line... I don't think so. From what I understand it's ran through cable. I looked on NewWaves website and the best internet package they have is 69.00 a month. I would rather pay that and it work than to pay for what I have now and it only work half the time.
I have New wave unlimited long distance 10 mag of internet for both for $75
Crookeed Creek

Somerset, KY

#16 Jan 17, 2010
People who have windstream should check their Speed
Google Speakeasy it is easy click on Chicago
Crookeed Creek

Somerset, KY

#17 Jan 17, 2010
Customer wrote:
I'm not sure about the limit for the day. Last week mine was kicking me offline at 8 in the morning, when no one had been online. I'm also taking online classes and I'm scared that I will get kicked in the middle of an exam. As far as having to have a phone line... I don't think so. From what I understand it's ran through cable. I looked on NewWaves website and the best internet package they have is 69.00 a month. I would rather pay that and it work than to pay for what I have now and it only work half the time.
I have New wave unlimited long distance 10 mag of internet both for $75

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