McDonalds at the Mall.

Posted in the Logan Forum

Level 1

Since: Feb 11

Location hidden

#1 Mar 15, 2011
Has anyone else had problems from here or do I just always go on a bad day? Every time that I've gone up there they've been so slow, out of something, or just rude. Opinions please.
Mom

Inez, KY

#2 Mar 15, 2011
I agree! The last 5 times I have went through drive thru it has taken nearly 20 minutes each time! The last time the only thing I ordered was a McChicken and small fry. I don't know if they are understaffed or what but I went to mcdonalds.com and did a survey on the service. I suggest you do the same and hopefully they will once again make it a "fast food" atmosphere.
Landon

Logan, WV

#3 Mar 15, 2011
Every since they've bee open they've always had that type of service I finally quit going all together ive been there not only have I waited forever but 90% of the time my food was served cold also went there for coffee a few times and twice Ive got a mouth full of coffee grounds...And no they are staffed just as good as the one in town...My guess is they are just really lazy..I suggest going to the one in town at least you get fresh food in a timely manner and so far none of my coffees were full of coffee grounds...I seriously wonder how the one at the mall stays in business...They need shut down or manager that know how to run it cause the ones they got have no clue how to run a business!
Mee

Belfry, KY

#4 Mar 15, 2011
I pulled into the drive thru one morning and there was no one else in line.

I waited for 5 minutes and no one ever came to get my order so I just pulled out and went to Burger King.

How can they NOT know when someone is at the order box?
Preacher Joe

Bulls Gap, TN

#5 Mar 15, 2011
I know they r understaffed at times and over worked but the ones they have there r doing the best they can,if u know of anyone wanting a job have them to put in an appy,Im sure the love that,keep up the good work,but I have had a problem with one of the managers there her name is Lue and she treats her staff like crap,I have heard he talk down to them when i was ordering and not just one time but many times she always seem to be in a bad mood and I know because i eat there a lot,Chris the owner needs to can her because she is one that runs off the new employees and makes ppl not want to come there to eat
1 post removed
mhs

Belfry, KY

#7 Mar 16, 2011
Landon wrote:
Every since they've bee open they've always had that type of service I finally quit going all together ive been there not only have I waited forever but 90% of the time my food was served cold also went there for coffee a few times and twice Ive got a mouth full of coffee grounds...And no they are staffed just as good as the one in town...My guess is they are just really lazy..I suggest going to the one in town at least you get fresh food in a timely manner and so far none of my coffees were full of coffee grounds...I seriously wonder how the one at the mall stays in business...They need shut down or manager that know how to run it cause the ones they got have no clue how to run a business!
agree with you 100%. they are lazy and need some new management. went there one sunday morning and the garbage cans were full from the night before but they sure had time to go outside on their smoke break. JUST plain NASTY NASTY NASTY. AND the one in Logan is not any better. they are always out of stuff and SLOW SLOW SLOW. CHRIS NEEDS TO GO IN BOTH OF THEM AND STRAIGHTEN THEM OUT LIKE HE DID GILBERT.
customer

Huntington, WV

#8 Mar 16, 2011
Went to drive thru about 2 AM one night. Car in front of me sat a long time trying to order, then pulled around building and left. I sat at order station 5 minutes and several cars were behind me. No one took my order so I left. Drove around front to get on 119 and all the employees were outside talking to there buddies,boyfriends and girlfriends. Just like they was all outside smoking and partying or something. Owners is loosing a lot of money because of this.
man miner

Huntington, WV

#9 Mar 16, 2011
They need to get their acts together up there!
employee

Branchland, WV

#10 Sep 8, 2012
Its called "fast food" not instant food. It gets really annoying when people constantly complain about us. The problem is, is that our store is just too small. We are supposed to use bothn sides of the grill to make food, but we can't fit people on the other side. We are ALWAYS busy. We never can catch a break. I will agree that we do have some lazy employees, but not everyone is like that. If people have such a problem with eating there, then quit coming back just to complain. GO SOMEWHERE else. Trust me it wouldn't hurt our feelings.- mcdonald's employee[:
truth sayer

Williamson, WV

#11 Sep 9, 2012
HAHAHAHA looks like they already are and then what are you going to do for a job?
employee wrote:
Its called "fast food" not instant food. It gets really annoying when people constantly complain about us. The problem is, is that our store is just too small. We are supposed to use bothn sides of the grill to make food, but we can't fit people on the other side. We are ALWAYS busy. We never can catch a break. I will agree that we do have some lazy employees, but not everyone is like that. If people have such a problem with eating there, then quit coming back just to complain. GO SOMEWHERE else. Trust me it wouldn't hurt our feelings.- mcdonald's employee[:
just saying

Williamson, WV

#12 Sep 9, 2012
With that kind of attitude I Will Not go back. When an employee makes a remark like that, do they not realize they are only hurting themselves? Why should we support people with that kind of attitude?
Logan Resident

Inez, KY

#13 Sep 9, 2012
Both McDonalds suck azz. The one in town is no better. I watch the employees go out on a smoke break then come back in and never wash their hands and go straight to the grill without gloves on and fix sandwiches. Nasty dirty fingernails picking the slices of cheese apart. Why in the hell don't the food handlers wear gloves????? Just go in their and look back and watch them fix your sandwich. They are do unorganized it's not even funny. Just goes I show you how desperate Logan is, the place still stays busy despite this stuff. I've never been to a worse McDonalds in my life. The damn ketchup dispenser inside is grimy and greasy, the soda waste area is always nasty. They never clean. McDonalds needs to send some I their people down here and shut the damn places down.
Lol

Gilbert, WV

#14 Sep 9, 2012
The service industry in America is sad.About all of them gas stations ,fast food ,department stores,have very poor service.Most of these people act like you are bothering them when you go there.Sad to say but hardly anyone takes pride in there jobs anymore.they just want to get paid for doing as little as possiable.
Dee

New York, NY

#15 Sep 9, 2012
employee wrote:
Its called "fast food" not instant food. It gets really annoying when people constantly complain about us. The problem is, is that our store is just too small. We are supposed to use bothn sides of the grill to make food, but we can't fit people on the other side. We are ALWAYS busy. We never can catch a break. I will agree that we do have some lazy employees, but not everyone is like that. If people have such a problem with eating there, then quit coming back just to complain. GO SOMEWHERE else. Trust me it wouldn't hurt our feelings.- mcdonald's employee[:
This is the truth, you give the worst service in any fast food restaurant I have ever been too, like someone else said loosing a lot of money because the service, and I also think it is all almost kIds with no adults there to run the place

“IDGAF if you like what I say:)”

Level 3

Since: Nov 09

Huddy, KY

#16 Sep 9, 2012
employee wrote:
Its called "fast food" not instant food. It gets really annoying when people constantly complain about us. The problem is, is that our store is just too small. We are supposed to use bothn sides of the grill to make food, but we can't fit people on the other side. We are ALWAYS busy. We never can catch a break. I will agree that we do have some lazy employees, but not everyone is like that. If people have such a problem with eating there, then quit coming back just to complain. GO SOMEWHERE else. Trust me it wouldn't hurt our feelings.- mcdonald's employee[:
Im sure people will stop coming there,with the crappy service you offer,and then the profits will decrease,and the store will no longer be an asset to the company and it will close,and then you,along with allllll your little buddies will be unemployed,and in this economy a job is not easy to find,so what will you do for money then? All your customers will ha e a job and enjoy spending it elsewhere while you are broke and wishing your store was still open so you afford so much as a damned dollar burger...so stick that in ya juice box dear :)
crazy

Logan, WV

#17 Sep 10, 2012
i eat at home sh*t on that
employee

Huntington, WV

#18 Sep 14, 2012
Thank you all for being concerned about me losing my job, But our McDonald's will never lose business. People are too poor in WV to eat at nicer places and apparently too lazy to cook! I am only working there for extra cash for things I don't need. I don't NEED my job. I do agree that I work with a lot of careless people. who don't give any care for the customers, but we I can't change that and neither will all you your rude comments about it. The only thing that bugs me is you think we are all lazy and careless. When not all of us are. I've seen people complain about our store and then come back again next week. If you don't like it, then keep your money and your rude mouth somewhere else it is that simple. If I didn't work there I would never go there either.

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