Lowe's of Logan
loganguy

United States

#1 Aug 14, 2008
What do you guys think of Lowe's of Logan??
algae

United States

#2 Aug 14, 2008
Did you mean Slowes! They need experienced help.
Banana

Hurricane, WV

#3 Aug 14, 2008
We'd rather go to Home Depot in Charleston. Yeah, you've got to drive farther, but you get waited on quicker than if you'd drive to Lowe's @ the mall!!!
Info

Brentwood, TN

#4 Aug 15, 2008
Yes I hate going to Lowes. I called there one time about a building. Couldnt get noone to talk to me and the building was around $1,200 and they lost that. I bought a storm door there Tuesday and couldn't get noone to come and get the door out so I found it myself and then paid for it and wanted someone to help load it in my truck and couldnt get anyone to do that so my Grandmother had to help me. Then I got home and put the door up and didnt even have all the parts and didnt want to go back to Lowes to get them so I used parts off of the old door. How pitiful is that.
not happy

Charleston, WV

#5 Aug 15, 2008
I would rather drive to Charleston... the Lowe's at Logan is horrible.. the employees run from ya.... never get any answers.. no help.. everytime u get something from there.. half the parts are missing!... sucks.. just like every other big name business in Logan!
w va coalminer

Normantown, WV

#6 Aug 15, 2008
we need a home depot baby.
Concerned crack head

United States

#7 Aug 15, 2008
not happy wrote:
I would rather drive to Charleston... the Lowe's at Logan is horrible.. the employees run from ya.... never get any answers.. no help.. everytime u get something from there.. half the parts are missing!... sucks.. just like every other big name business in Logan!
I agree with you 100%, I was at Lowes, aka SLOWES, picking up a pipe and waited over 1 1/2 hours. A contractors was there with me and noticed how long I was waiting and he took me to the back where the supplies are kept and got the part I was waiting on. This is the truth, while we were in the back there was at least 5 employees siting around smoking, doing nothing. This is a shame that Lowes doesnt have better management. Lowes is a good store, just go to the Lowes in Charleston. The service is 100% better. It is the workers in Logan that are the problem, I'll go a step further and say it is the men that are the problem. The women actually seem like they are trying to help unfortunately they are limited with their knowledge.
report

United States

#8 Aug 16, 2008
Lowe's is a mess. Lowe's needs to pay the employees enough for them to stay there long
enough to be trained. Everyone needs to call
their 800# and report the store. Lowe's headquarters needs to get these reports daily.
Then maybe something will change.
Miller Lite

United States

#9 Aug 16, 2008
report wrote:
Lowe's is a mess. Lowe's needs to pay the employees enough for them to stay there long
enough to be trained. Everyone needs to call
their 800# and report the store. Lowe's headquarters needs to get these reports daily.
Then maybe something will change.
Why would you pay bad employees more. I would fire the whole crew and start over. Then offer a better salary. They cant get anything write,not even a simple order.
just curious

United States

#10 Sep 1, 2008
Well My sister works at Lowes and she does her best to please you stupid rude people!!!
lgo

Marietta, OH

#11 Sep 2, 2008
To get good customer service, you should buy from locally-owned "Mom and Pop" stores - not the big box stores like Lowe's or Home Depot. They may not be able to display everything like the big boxes do, but they can get it for you if they don't already have it. They can also answer your questions and help you figure out what you need. Plus, the money you spend stays in your community.

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