Review: Jean Marie Salon

Review: Jean Marie Salon

Posted in the Lockport Forum

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The Ugly Truth

Lockport, IL

#1 Jul 10, 2009
Went in with high hopes...didn't even come close to what I asked for. The stylist gave me and my friends all a version of the haircut she had...pretty sure she only knew how to do one haircut. My hair turned out very choppy and uneven. My hair started to fall out in one spot from the dye she used for my color. Haircut and dye job cost me over a hundred bucks...I'll stick with the less expensive chain in town...they do a much better job for much less...
Fan

New Lenox, IL

#2 Jul 10, 2009
The Ugly Truth wrote:
Went in with high hopes...didn't even come close to what I asked for. The stylist gave me and my friends all a version of the haircut she had...pretty sure she only knew how to do one haircut. My hair turned out very choppy and uneven. My hair started to fall out in one spot from the dye she used for my color. Haircut and dye job cost me over a hundred bucks...I'll stick with the less expensive chain in town...they do a much better job for much less...
I think you are a threatened competitor. I love Jean Marie Salon. Best I have been to in a long time. I am sure there are other good salons in town but I am sticking with Jean Marie. Could not be happier!!
Jean Marie client

Lemont, IL

#3 Jul 11, 2009
The Ugly Truth wrote:
Went in with high hopes...didn't even come close to what I asked for. The stylist gave me and my friends all a version of the haircut she had...pretty sure she only knew how to do one haircut. My hair turned out very choppy and uneven. My hair started to fall out in one spot from the dye she used for my color. Haircut and dye job cost me over a hundred bucks...I'll stick with the less expensive chain in town...they do a much better job for much less...
I know the stylists who work there and that has never happened at the salon. They use Aveda color, it's natural. Maliciously interfering with a person's business by posting untrue comments is punishable by law. Jean Marie, you should look into this.
wandering thru

United States

#5 Jul 12, 2009
Just a post to Oswald Cobblepot... According to the above information the salon was only just established in 2007 not 1998
Former Fan of Aveda

Lockport, IL

#6 Jul 13, 2009
Jean Marie client wrote:
<quoted text>
I know the stylists who work there and that has never happened at the salon. They use Aveda color, it's natural. Maliciously interfering with a person's business by posting untrue comments is punishable by law. Jean Marie, you should look into this.
I used to use Aveda products thinking they were all natural until I looked at the back of the bottles. I did some more research and found out they are just as all natural as cheaper products sold in stores, such as Pantene, Tresemme, etc. If you're interested, please read the following article. I decided that if I the shampoos aren't all natural anyway, I might as well buy the cheaper products sold at my local store.

http://thebeautybrains.com/2008/06/13/is-aved...
Kim

United States

#7 Jul 13, 2009
Former Fan of Aveda wrote:
<quoted text>
I used to use Aveda products thinking they were all natural until I looked at the back of the bottles. I did some more research and found out they are just as all natural as cheaper products sold in stores, such as Pantene, Tresemme, etc. If you're interested, please read the following article. I decided that if I the shampoos aren't all natural anyway, I might as well buy the cheaper products sold at my local store.
http://thebeautybrains.com/2008/06/13/is-aved...
F.Y.I. Not only is this comment about Jean Marie Salon, but now it is affecting the entire Aveda establishment. Yes the salon was established in Novemeber 2007 and I am one of their original clients. Just want you to know to be careful of what you post because you don't want to end up being sued by a big corporation like Aveda and if you have a problem you should really call the salon and get it fixed.
Jean Marie Salon staff

United States

#8 Jul 13, 2009
We want to apologize to our guests for any negative postings on the search engines. We have an ex-employee who admitted that she has been posting negative comments on the search engines. It's a problem that we are in the process of taking action.

If "The Ugly Truth" is really a client of Jean Marie Salon, please contact us and we will be willing to fix the problem. We haven't had anyone call about this problem. We don't want anyone unhappy.

We understand our guests have a choice when deciding who to patron and we both honor and appreciate the trust they place in us by choosing Jean Marie Salon for their very personal and unique hair care needs. We also feel that every salon in Lockport is great and we support them. We value and respect our relationship with our guests.

Please don't judge the salon by that comment, come in and see for yourself!
question

Aurora, IL

#9 Jul 13, 2009
Jean Marie can you please post your prices on this blog?

Since: Jul 09

Lockport, IL

#10 Jul 13, 2009
Oswald_Cobblepot wrote:
<quoted text>
What an odd posting. Why would you not ask around here before going? Especially in account to the fact you are here complaining immediately afterwards to us???
We are simply not a soap box, but a group of people who look to add to this community. Wwere you going to come here and right this review if you were a satisfied customer. BTW, Lockport is a large town today, and you cannot say you are just going to the chain down the road. Where do you usually take these services from.
After a close look, and the fact you haven't followed up to the counter-postings (which you should expect for such an established locality) I am personally wondering about your posts. I know a number of women who frequent this place. Please follow up with us. also follow up with the management, I am sure she would follow up to correct your bad experience. Your post contradicts everything I have been hearing since the summer of 1998.
Us? You just joined on Saturday, and the review being attacked was posted on Friday... If I had to guess, you must either be the owners of the Salon or a friend that wanted to help the salon out.
Jean Marie client wrote:
<quoted text>
I know the stylists who work there and that has never happened at the salon. They use Aveda color, it's natural. Maliciously interfering with a person's business by posting untrue comments is punishable by law. Jean Marie, you should look into this.
When is it a crime to post a review on the Internet? Unless you can read the minds of every customer this salon has had, how could you say that someone was happy with the salon's service? Also, It is very hard to track the postings on any Internet site. You would first need the reviewer's IP Address. Then you would have to pray that they weren't behind a firewall, a multi interface router with a built-in firewall, and finally and most importantly, hope that they have a static(not Dynamic) IP address.
Kim wrote:
<quoted text>
F.Y.I. Not only is this comment about Jean Marie Salon, but now it is affecting the entire Aveda establishment. Yes the salon was established in Novemeber 2007 and I am one of their original clients. Just want you to know to be careful of what you post because you don't want to end up being sued by a big corporation like Aveda and if you have a problem you should really call the salon and get it fixed.
If an opinion is posted based on the reviewers experience of the business' services or product, how can someone be sued? Not to mention if the statement about Aveda is true, I wouldn't doubt if the "Natural" Ingredient is a marketing scheme. There are a lot of companies that will add one or two ingredients to their product in order to call their product "All Natural". Or they could go by the fact that everything is basically made up of natural ingredients before they are made into synthetic materials in a factory and try to market from that angle. So, I highly doubt that Aveda or Estee Lauder, the owner of Aveda, will carry out such a "waste of time" lawsuit.

As a business that has placed themselves onto the Internet, you should be able to accept criticism from customers and use it to improve your business. You can't expect every comment about your business to be a positive one.
Bruce

Broadview, IL

#12 Jul 13, 2009
Harvey_Dent wrote:
<quoted text>
Us? You just joined on Saturday, and the review being attacked was posted on Friday... If I had to guess, you must either be the owners of the Salon or a friend that wanted to help the salon out.
<quoted text>
When is it a crime to post a review on the Internet? Unless you can read the minds of every customer this salon has had, how could you say that someone was happy with the salon's service? Also, It is very hard to track the postings on any Internet site. You would first need the reviewer's IP Address. Then you would have to pray that they weren't behind a firewall, a multi interface router with a built-in firewall, and finally and most importantly, hope that they have a static(not Dynamic) IP address.
<quoted text>
If an opinion is posted based on the reviewers experience of the business' services or product, how can someone be sued? Not to mention if the statement about Aveda is true, I wouldn't doubt if the "Natural" Ingredient is a marketing scheme. There are a lot of companies that will add one or two ingredients to their product in order to call their product "All Natural". Or they could go by the fact that everything is basically made up of natural ingredients before they are made into synthetic materials in a factory and try to market from that angle. So, I highly doubt that Aveda or Estee Lauder, the owner of Aveda, will carry out such a "waste of time" lawsuit.
As a business that has placed themselves onto the Internet, you should be able to accept criticism from customers and use it to improve your business. You can't expect every comment about your business to be a positive one.
Ok Dave uh I mean Harvey

Since: Jul 09

Lockport, IL

#13 Jul 13, 2009
Bruce wrote:
<quoted text>
Ok Dave uh I mean Harvey
Ummm Okay. My real name isn't Dave. I think you're getting people mixed up.
Bruce

Westmont, IL

#14 Jul 13, 2009
Harvey_Dent wrote:
<quoted text>
Ummm Okay. My real name isn't Dave. I think you're getting people mixed up.
Its ok "Harvey" your secret is safe with me...

I AM THE KNIGHT

Since: Jul 09

Lockport, IL

#15 Jul 13, 2009
Okay, you must be on crack. I can see you think I am your disgruntled ex-employee, but trust me I have never worked in a salon. Nor do I ever plan on working in one. Get your facts straight. I guess anyone that has any opinion that is not yours must be this guy.
Great Post

Lombard, IL

#16 Jul 13, 2009
wandering thru wrote:
Just a post to Oswald Cobblepot... According to the above information the salon was only just established in 2007 not 1998
1998? 2007?

It's all the same to Trout (Sorry, I mean Oswald Smokinpot).

Facts are the last thing he's concerned with. They simply get in the way of his lack of logic.
GEEKSQUAD

Wheaton, IL

#17 Jul 14, 2009
Harvey_Dent wrote:
<quoted text>
Us? You just joined on Saturday, and the review being attacked was posted on Friday... If I had to guess, you must either be the owners of the Salon or a friend that wanted to help the salon out.
<quoted text>
When is it a crime to post a review on the Internet? Unless you can read the minds of every customer this salon has had, how could you say that someone was happy with the salon's service? Also, It is very hard to track the postings on any Internet site. You would first need the reviewer's IP Address. Then you would have to pray that they weren't behind a firewall, a multi interface router with a built-in firewall, and finally and most importantly, hope that they have a static(not Dynamic) IP address.
<quoted text>
If an opinion is posted based on the reviewers experience of the business' services or product, how can someone be sued? Not to mention if the statement about Aveda is true, I wouldn't doubt if the "Natural" Ingredient is a marketing scheme. There are a lot of companies that will add one or two ingredients to their product in order to call their product "All Natural". Or they could go by the fact that everything is basically made up of natural ingredients before they are made into synthetic materials in a factory and try to market from that angle. So, I highly doubt that Aveda or Estee Lauder, the owner of Aveda, will carry out such a "waste of time" lawsuit.
As a business that has placed themselves onto the Internet, you should be able to accept criticism from customers and use it to improve your business. You can't expect every comment about your business to be a positive one.
It's not a crime to post your opinion on any business on the web, but what value is there in bogus reviews? It's just entertainment at this point because of a lack of integrity..

And besides, every computer (static or dynamic IP address) is given an IP address from the ISP who is leasing from the carrier for either a few days or static (permanent). Windows (trademark) and the local ISP both keep a log of what address and time/date stamp were associated with each machine. Depending on what websites you visit in a day, there could be up to 20-30 captures of your IP address..minimum! do you really think that the internet is really for the people and not big brother?? How do you think they catch dumb web criminals looking at illegal porn.... At any given time with the right motivation and legal guidance..........

Are you serious about your previous comments about the firewall??? Ouch!
Wondering

Lockport, IL

#18 Jul 16, 2009
Jean Marie client wrote:
<quoted text>
I know the stylists who work there and that has never happened at the salon. They use Aveda color, it's natural. Maliciously interfering with a person's business by posting untrue comments is punishable by law. Jean Marie, you should look into this.
How would you know it never happened at this salon? How do you know what they posted was untrue? It sound to me that you are just bias. Everyone is intitled to their own opinion. That's what America is all about. I'm sure their are some people that had a good experience their and others that have not.
Fan of Lockport

Lockport, IL

#19 Jul 16, 2009
GEEKSQUAD wrote:
<quoted text>
It's not a crime to post your opinion on any business on the web, but what value is there in bogus reviews? It's just entertainment at this point because of a lack of integrity..
And besides, every computer (static or dynamic IP address) is given an IP address from the ISP who is leasing from the carrier for either a few days or static (permanent). Windows (trademark) and the local ISP both keep a log of what address and time/date stamp were associated with each machine. Depending on what websites you visit in a day, there could be up to 20-30 captures of your IP address..minimum! do you really think that the internet is really for the people and not big brother?? How do you think they catch dumb web criminals looking at illegal porn.... At any given time with the right motivation and legal guidance..........
Are you serious about your previous comments about the firewall??? Ouch!
Exactly, if a criminal act has been committed, then one can get a subpeona to obtain user information from the ISP. However, the key word here is "criminal." Since when is posting a review about a business "criminal?" It might personally feel "criminal" to a business, but that's not what counts in legal terms. Is it legally criminal? No, it is not criminal to review a business after you've experienced the business and their services first hand. Businesses receive good and bad feedback everyday. If they were allowed to subpeona an ISP for every negative comment left on their websites, our courts would be inundated with these types of cases. The only times businesses pursue these types of cases are when they are failing and are desperate for some type of compensation to keep them alive. Hope this is not the case here as the Lockport business district cannot afford that in these tough times, right, Mr. Cobblepott?
Turd Street Resident

Lockport, IL

#21 Jul 17, 2009
Hardliner wrote:
<quoted text>
Exactly what law would that be? How does it read and what would it be referenced as?
People here need to Google Topix and lawsuits. Basically this site can be used to trash anyone at will. Lets be honest it is part of the Topix business model. Take a look at the "report abuse" options...for immediate attention they want 19.99 meaning if you are angry enough about what someone said presumably about you or your interests you might even pay for a faster response.

And before anyone starts blabbering about a lawsuit go ask a legitimate attorney what they will charge to even begin the process and what the cost estimate and prediction of results would be at the end. You are looking at over $10,000 just to get started and what are you going to win? Perhaps exposing some loser with a grudge?

It sucks to get trashed right? But take a long hard look at what is said about people on this site and ask yourself if it could get worse about you, odds are it could get way worse.

To me the funny part is that those reading this site who giggle about others they read about on here often don't think...tomorrow it could be you and there is nothing you can do about it.
Lockport Opinion

Downers Grove, IL

#23 Jul 17, 2009
Jean Marie Salon staff wrote:
We want to apologize to our guests for any negative postings on the search engines. We have an ex-employee who admitted that she has been posting negative comments on the search engines. It's a problem that we are in the process of taking action.
If "The Ugly Truth" is really a client of Jean Marie Salon, please contact us and we will be willing to fix the problem. We haven't had anyone call about this problem. We don't want anyone unhappy.
We understand our guests have a choice when deciding who to patron and we both honor and appreciate the trust they place in us by choosing Jean Marie Salon for their very personal and unique hair care needs. We also feel that every salon in Lockport is great and we support them. We value and respect our relationship with our guests.
Please don't judge the salon by that comment, come in and see for yourself!
Great post. I'm glad you stood up for yourself. Everyone has to take anything written here with a grain of salt due to anonymity.
Lockport Opinion

Downers Grove, IL

#24 Jul 17, 2009
Harvey_Dent wrote:
<quoted text>
Us? You just joined on Saturday, and the review being attacked was posted on Friday... If I had to guess, you must either be the owners of the Salon or a friend that wanted to help the salon out.
<quoted text>
When is it a crime to post a review on the Internet? Unless you can read the minds of every customer this salon has had, how could you say that someone was happy with the salon's service? Also, It is very hard to track the postings on any Internet site. You would first need the reviewer's IP Address. Then you would have to pray that they weren't behind a firewall, a multi interface router with a built-in firewall, and finally and most importantly, hope that they have a static(not Dynamic) IP address.
<quoted text>
If an opinion is posted based on the reviewers experience of the business' services or product, how can someone be sued? Not to mention if the statement about Aveda is true, I wouldn't doubt if the "Natural" Ingredient is a marketing scheme. There are a lot of companies that will add one or two ingredients to their product in order to call their product "All Natural". Or they could go by the fact that everything is basically made up of natural ingredients before they are made into synthetic materials in a factory and try to market from that angle. So, I highly doubt that Aveda or Estee Lauder, the owner of Aveda, will carry out such a "waste of time" lawsuit.
As a business that has placed themselves onto the Internet, you should be able to accept criticism from customers and use it to improve your business. You can't expect every comment about your business to be a positive one.
Somebody woke up on the wrong side of the bed.

You also can't expect every comment written on the internet to be the truth. Why shouldn't they defend their business?

I've never been to the salon, but I am more apt to go there now after they defended themselves than ever before.

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