to anyone who uses roadrunner interne...

to anyone who uses roadrunner internet service

Posted in the Little Falls Forum

Anonymous

Little Falls, NY

#1 Jan 15, 2013

Actually that should be "scam" not "service".

You might want to check your actual speed compared to what they promiss you. My friend kept having problems too and just assumed it was her fault. It wasn't. Her 10mps was delivering less than 1mps.

They just talked me into switching from my (perfectly good !) 7mps DSL to their cheaper (?) 10mps service. I'm getting 0, that's right zero, nada, no connection, to about 2mps if I'm lucky. Right now it's at 0.220mps. I talked to customer service/tech and they (claimed) increased my service to Turbo !!! 20mps !!! Yeah, right !.2 is 100 times slower than promised.

So check your actual speed here:
http://testmy.net/auto...
or here:
http://bandwidth.com/tools/speedTest/

Let me know what you all get.
I suspect it's typical.
If so there's a very easy way to file class action law suits these days.
Lana

Herkimer, NY

#2 Jan 15, 2013
I got 16.44 mps and I have roadrunner.
Anonymous

Little Falls, NY

#3 Jan 15, 2013
That's cool Lana. Try it at various times. It's working pretty good now.... I just got 7.8/9.9/12.3/1.4 (still no 20) Morning seems the worst.
whatever

Gloversville, NY

#4 Jan 15, 2013
Or, you could just switch companies. Just another greedy person jumping to a lawsuit.
Anonymous

Little Falls, NY

#5 Jan 15, 2013
Where do you get "greedy" from ? I did just switch and dropped my phone line (no more DSL)
Just another dumb comment? Or do you care to contribute something ? Like who do you suggest ?
I am switching. Probably back to DSL.
DSLs

Little Falls, NY

#7 Jan 16, 2013
vinnieu wrote:
Where do you get "greedy" from ? I did just switch and dropped my phone line (no more DSL)
Just another dumb comment? Or do you care to contribute something ? Like who do you suggest ?
I am switching. Probably back to DSL.
I had a girlfriend in college with DSLs.
Anyhow

New York, NY

#8 Jan 16, 2013
Cool links. Thanks. But this is a matter of reading the fine print. Each hub or whatever they call it has a certain capacity, and individual d/l times will vary as more or less users take their share of the system. People have complained about this for years, and I think it is disclosed by the cable providers in the contracts.

FWIW, my experience with Verizon DSL locally is that it is even slower than Roadrunner. Maybe they have added more capacity, though?
vinnieu wrote:
Actually that should be "scam" not "service".
You might want to check your actual speed compared to what they promiss you. My friend kept having problems too and just assumed it was her fault. It wasn't. Her 10mps was delivering less than 1mps.
They just talked me into switching from my (perfectly good !) 7mps DSL to their cheaper (?) 10mps service. I'm getting 0, that's right zero, nada, no connection, to about 2mps if I'm lucky. Right now it's at 0.220mps. I talked to customer service/tech and they (claimed) increased my service to Turbo !!! 20mps !!! Yeah, right !.2 is 100 times slower than promised.
So check your actual speed here:
http://testmy.net/auto...
or here:
http://bandwidth.com/tools/speedTest/
Let me know what you all get.
I suspect it's typical.
If so there's a very easy way to file class action law suits these days.
Anyhow

New York, NY

#9 Jan 16, 2013
I got 320 kps from the first link, at 8:18 am. BEWARE that site MAY contain a link to malware, via the link to clean-up your PC! That is a suspicious ad!
vinnieu wrote:
Actually that should be "scam" not "service".
You might want to check your actual speed compared to what they promiss you. My friend kept having problems too and just assumed it was her fault. It wasn't. Her 10mps was delivering less than 1mps.
They just talked me into switching from my (perfectly good !) 7mps DSL to their cheaper (?) 10mps service. I'm getting 0, that's right zero, nada, no connection, to about 2mps if I'm lucky. Right now it's at 0.220mps. I talked to customer service/tech and they (claimed) increased my service to Turbo !!! 20mps !!! Yeah, right !.2 is 100 times slower than promised.
So check your actual speed here:
http://testmy.net/auto...
or here:
http://bandwidth.com/tools/speedTest/
Let me know what you all get.
I suspect it's typical.
If so there's a very easy way to file class action law suits these days.
Anyhow

New York, NY

#10 Jan 16, 2013
The flash based test in the second link show 4.86 mps download and 0.35 mps upload for my IP.
LFNYCC

Ilion, NY

#11 Jan 16, 2013
Verizon cable modem
Download 28.58 Mbps
Upload 5.07Mbps
Anonymous

Little Falls, NY

#12 Jan 16, 2013
The second test site was given to me by twc themselves.

12mbs last night, down to 0.40 early and now 5.4 and 3.1, same test, one after another.

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