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Go cats

United States

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#1
Oct 23, 2008
 
What is everyones opinion on this dealership? I'm in the market for a car. I have heard more bad than good about them.
Lex

Lexington, KY

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#2
Oct 24, 2008
 

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When I think of them, I think of a few years ago someone was standing in front of their dealership with the car they'd bought there holding a sign that said, "Another Lemon From Ol' Don Jacobs".
Bmw owner

United States

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#3
Oct 25, 2008
 

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can't say a good thing about them. I take my BMW to Louisville for service. Was once a good dealership but then Don Jr. took over and it's been on a downhill slide since.
SRBrid

Morehead, KY

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#4
May 29, 2010
 

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Don Jacobs? I wouldn't by nothing from them, they use queers to do their dirty work (repossessing and such), I will not do business with anybody whose morals are in the toilet!
cch01

Nicholasville, KY

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#5
May 29, 2010
 

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Will If you all bought such bad cars there, Why did you not call them!!! I will let my husband and Don Jacobs know.

But they have WON several awards for outstand sales and customer service. If you have a problem either dealership will take care of. There is always going to have people that have something to bad to say. But even before I meet my husband I bought all my cars there. Never had a problems. Family Business. You can call the BBB. Ask for Don Jacobs Himself. He will talk to you.
jack hole

Mount Morris, MI

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#6
May 30, 2010
 
I've not heard of bad cars going out of there, or bad service for that matter. What I have heard is that the sales people there act a little too snobby. Which most people likely won't notice because they are there to get a bmw. Not saying all who buy bmw's are snobs, but its likely just a group I'm not used to so it comes across that way.

All in all, I'd be okay with buying a car there, but I'd feel more comfortable buying it from somewhere else.
kygurl

Booneville, KY

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#8
Apr 7, 2011
 
I think it is not good for nothing, we bought a car there and was satisfied until we were told that we could down trade to make your payments low then when we got there this guy comes out and looks at everything and then tells us that we got rippe off on our car and that they couldn't do nothing because we owed more than the car was worth not realizing that they actually sold us the car, so i said you all sold it to us then he looked pretty stupied, that they had told on themselves so no i would not recommend anyone going there
Say what

Nicholasville, KY

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#9
Apr 7, 2011
 
I really like Don Jacobs Honda sales and service. I've had other makes but their service department is the best by far. It's Don Jacobs Honda for me!

Since: Apr 11

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#10
Sep 27, 2011
 
Lex wrote:
When I think of them, I think of a few years ago someone was standing in front of their dealership with the car they'd bought there holding a sign that said, "Another Lemon From Ol' Don Jacobs".
Your lying, I've worked for Don Jacobs for over 17 years and there has never been anyone holding a sign that says anything like that. That did happen at Paul Miller about 25 years ago.

Since: Apr 11

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#11
Sep 27, 2011
 

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SRBrid wrote:
Don Jacobs? I wouldn't by nothing from them, they use queers to do their dirty work (repossessing and such), I will not do business with anybody whose morals are in the toilet!
Your showing how ignorant you are. Car dealerships have banks who make loans. The banks get people to do the repossession of cars. Apparently you got repossessed for not making your payments. That is why you are calling them immoral. You failed to honor a contract, yet you say they have no morals.
Who will treat you right

Lexington, KY

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#13
Sep 27, 2011
 
But its all about one person, over all the dealership is really good , I worked there for years am at another dealership but Don Jacobs takes Customer satisfaction as there number one priorty, There are a few, ok alot that can make a dealerships look really bad... and it only takes one time!
pffft

Lexington, KY

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#14
Sep 27, 2011
 
No I saw it, too. And the sign said, "Another Lemon From Don Jacobs" and they were with the car on the side of the road with the sign. Must have been around 1990 or 1991.
Maratha

Batavia, OH

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#15
Sep 28, 2011
 
I bought my BMW there,the service dept is terrible, they never fixed my problems, never could even tell me what the problems were, but did admit something was wrong with the car. I would never purchase another car from them again.
NEVER

Nicholasville, KY

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#16
Sep 28, 2011
 

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I have tried to deal with them more than once and the reason I couldnt was because they never would give enough for trade in. Always way below trade in value.
izzy

Lexington, KY

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#17
Sep 28, 2011
 

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SRBrid wrote:
Don Jacobs? I wouldn't by nothing from them, they use queers to do their dirty work (repossessing and such), I will not do business with anybody whose morals are in the toilet!
What does being "queer" have to do with a car dealership. You are such an ignorant, closed minded, hick. Someone's orientation has nothing to do with this topic.

I'd love to see you kicked in the face. Just saying.
The trueth

Winchester, KY

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#18
Mar 14, 2013
 
They have nice people on staff but the service dep. will rob there own mother to make a buck. They over charge so so so so so so bad you will walk funny for a week after leaving. I had a sensor go bad on my 328 and they said 800.00 to fix. Took the car to another place was 230.00 to fix. This has happend several times!!!! I seriously do not recomed ever using DJ for anything. Go to lexus if you want to be taken care of properly..
The trueth

Winchester, KY

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#19
Mar 14, 2013
 
Go cats wrote:
What is everyones opinion on this dealership? I'm in the market for a car. I have heard more bad than good about them.
Way over priced for service.. they will take you to the cleaners everytime. Seriously everytime!!!

Since: Nov 12

Lexington, KY

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#20
Mar 14, 2013
 
I recently went here to look at cars. Staff was friendly and all but they are the definition of stereotypical car salesmen. Very pushy and will lie out thier teeth lol. When I said no thanks I was told how "good of a deal" I would be getting probably about 8 times as I walked out the door. Too pushy for my taste.
Hal

United States

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#21
Mar 14, 2013
 
Stay away from don Jacobs go to motorvation cars. We love you and will treat you right with our LGMF award.
update

Lexington, KY

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#22
Mar 14, 2013
 
Don Jacobs has been purchased by the same group that has wildcat ford and freedom dodge...just a matter of time before those STUPID blonde twins start doing their commercials too...Which in my opinion is reason enough NOT to do business with them!! Those chicks are not only ugly and mindless they make all females look bad!!!

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