Plano, TX

#23 Mar 16, 2009
thanks for the info....

Kimper, KY

#24 Mar 17, 2009
A crook in this town! Not too shocking!

Bowling Green, KY

#25 Mar 17, 2009
If your looking for a used car there is only one dealership in town Motorvation Motor Cars. They dont jack up the prices and they are just regular people.

United States

#26 Apr 24, 2009
Bringing the crooks back to the top

Lexington, KY

#27 Apr 24, 2009
Brown's Ford in West Liberty/Paintsville is terrific! I purchased my used Explorer last month with no stress. Went in, asked for the keys drove it a while, came back and finished the paper work. Plus after looking at my secret Dealer Auction Site www.manheim.com I found how much they paid for the truck at auction. Their mark-up was very fair considering the repair/upgrade needed to put it into service. Less that I would have charged if I owned the place. Make the drive or look at www.gobrownsford.com .
I am not an employee, I am not their family, but I have been done right by them.
jus me

Manchester, KY

#28 Apr 25, 2009
frenchtoast wrote:
The worst dealership I ever dealt with was Courtesy Pontiac! They kept trying to convince me to make a smaller down payment then I wanted so the monthly payments would be higher of course. Once the paperwork went thru guess what they did, jacked up the monthly payment! Needless to say I canceled the whole thing. They have some of the worst sales people I've ever run into.
aint that where megan works? the one on tv with the man that makes some kind of sound like whew,hoo,or something like that.wow she's hot,like to lay her.hoo,hoot,whew.
lucky in kentucky

Georgetown, KY

#29 Apr 30, 2009
I hate rod hatfield with a passion....I went in there to look at a car a was ready and willing to buy it until I got pushed around by some sales guy named mike. He was a freakin joke!!!!! I spend over three hours there and finally walked out empty handed. I had looked at some cars on their web site before showing up, when I got there the car I looked and and test drove was no longer listed online with a sales price....I have an iPhone and knew before I got there that they were asking like $16,000 and when I was sitting on the lot looking it up on my iPhone they had taken the asking price off and told me it was $20,900. WTF!!!! Then told me I could take the car then and they would work the loan out later.....yeah right jackass!!!! I left asap and went to motorvation where I normally do business and talked with Aggie!!! He is awesome and they found me the car I wanted in the price range I wanted with no bullshit along with it. Do not ever ever go to rod hatfields!!!!!
Common Sense

Dayton, OH

#30 Apr 30, 2009
Believe it or not, I got a great deal at Paul Miller. I was patient. Did my research. Checked cars dot com and found what I wanted in Ashland, KY - A one year old car with 22,000 miles for about half of book value. I then saw the same car at Paul Miller with only 21,000 miles. Otherwise, exactly the same with a clean Carfax record. They wanted $3,500 more than the one in Ashland, but, when I told them I could buy it in Ashland - and that I would drive the 2 hours to save $3,500 - the salesman spoke to the manager and came back and matched that price even though it had fewer miles. I sneaked a peek at the folder on the car while he was talking to the manager and saw that they actually paid more for the vehicle than I offered. After the sale, he told me what I knew - that they lost money on the car. He said: If I give you a great deal, you might come back again and maybe I'll make money next time. You have to be patient and firm with any dealer, but I have to give them 5 BIG STARS on that transaction. I hope someone gives them some biz from this, because I'm still driving that car and plan to for a long while. OH, and the best part - while other dealers were quoting 9% and higher on financing (this was January of 2007), they got me the lowest rate I had heard from anyone at the time - 5.9% Of course, now, if I were to go with THE (The Health and Education) Credit Union here in Lexington, the rate for refi's is only 4.5%!(Just a tip.)

My brother's wife bought a car from Rod Hatfield last month and their finance company is charging 23.9% INTEREST!!!!! That's just a hair below what is called "usury," an illegal rate of interest. That's the kind of interest they collect with a baseball bat! I could not possibly recommend that dealership to anyone.

Dayton, OH

#31 Apr 30, 2009
23.9% interest? Man, that's criminal.
know what ya mean

Lexington, KY

#32 May 26, 2009
yes, they do run more drugs than cars, just go ask any of the salesmen if you can buy some pills, i am sure they will cut you a real deal on that as well.

another thing to watch out for -- they like to lie and tell you that you are buying the car when in fact it is a lease -- WATCH OUT -- some people are not smart enough to know the difference until it is too late and they have already signed the papers, then they say -- it said lease at the top of the paper and you are trying to say that you didn't know????


anyway, yes they are a bunch of lying crooks. DON'T EVER GO THERE!!!!
loser land

United States

#33 May 26, 2009
Find a dealer or dealership that treats you right and develop a relationship with them. Use them for the rest of your life if you can. And refer friends and family there, they like that and will pay you back next time you go back. I am good friends with my auto dealer, me and my wife have even vacationed together with him and his wife,

Canton, OH

#34 Sep 5, 2009
What about the other Chevy place in town

Franklin, OH

#35 Sep 5, 2009
Rod Hatfield is the worse dealership to deal with. I bought a 2000 model car from them about two years ago. When i initially went in they showed me a suv that i wanted and said that i was approved for it. So the next day i went in they said no that it wasnt within the amount of the loan...so i had a choice between a very nice 2000 and a 1996 that looked a hot mess. Well i drove off with the 2000. It ran and looked great...i made sure to do regular oil changes, tune ups, and required maitnence to the vehicle. Well 4 months after i had the vehicle the rod broke in the engine. I was told that whomever had the car before me obviously did not maintain the car. so it was going to cost me over 3000 to replace this parts and labor on top of paying full coverage and payments. and rod hatfiled knew that car was no good.
no match

Verona, KY

#36 Sep 5, 2009
Smart Car Shopper wrote:
There's no worse purchase experience than trying to buy a vehicle. Here's some tips. First research the dealership online, yes internet prices are discounted rather than on the lot prices. Research the value of the vehicle at www.kbb.com and compare prices of similiar vehicles for sale at cars.com or autotrader.com . KNOW what price you are willing to pay BEFORE you go to the lot, notice I said price NOT payment. Never negotiate on a payment, negotiate on price. Negotiating on payment is how a car lot will stick it to you. For example, they will put you on the longest term possible to reduce your payment then you end up paying thousands more for the vehicle which is more money to the car lot and more commission to the salesperson. When negotiating by price, you will know BEFORE you go to the lot what your payment will be. Call a couple of banks before you go to check their rates and have them run a payment for you on the vehicle. Have your local bank pull your credit for a prequalification and ask them what your credit score is. DO NOT have your credit pulled by every bank or finance company, this will reduce your credit score. Just let each finance company you check with know your score and that's all they need to quote you an interest rate. Check out different terms, such as a 4, 5, and 6 year loan. Trust me, if you negotiate by payment you will end up financing a pricy vehicle for 6 years or longer. Go in with a set price in mind knowing exactly how many years you want to finance for and what your payment is going to be. This way, you stay in control. Also, do see what rate the car lot can get you as well, even though you've checked with your bank or finance company. Tell them your score, get a quote. If it sounds better than your local bank or finance company, go ahead and let them pull your credit to submit if for the loan. Of course don't do this unless you have actually made a deal on the vehicle. Usually dealers get pricing incentives from finance companies and banks and can sometimes get you about .25% to .50% less on your rate than you going directly through the finance company or bank. Get EVERYTHING in writing, if they promise to fix this or that or offer a warranty, get it in writing. Test drive the car and on used vehicles an honest dealer will have no problem putting the vehicle on a lift for your inspection or allowing you to drive it to your mechanic for inspection. Keep your visit short and sweet, let them know you won't play the back and forth negotiating with the managers, lay the price on the line. Tell them to NOT come back with a higher offer, this is your bottom line. If they come back with a higher offer, walk, leave then. DO NOT put any money down, unless you really want to so you can reduce your monthly payment. This is another tactic they use to get more money from you. Unless you have terrible credit, you DO NOT need to put money down. Remember, don't get caught up with falling in love with that certain vehicle thinking you'll never find another one like it. You will, be patient. Also, don't get involved in financing a vehicle on lease unless you truly know what you are doing. You can usually buy a vehicle for a few dollars more a month. Also, I've never worked at a dealership, just a savvy buyer that knows how to avoid the b.s. in buying a vehicle.
I agree, but they will try very hard to get you to forget about that out the door price, they try to get you hooked on the payment, so yes everyone stand firm. Rod Hatfield dealership tried to pull one over on me. I was firm, made them an offer and they acted like oh, that's impossible, I went to leave then he took me up on my offer, then when the paper work came around, that offer was not the same as in the contract... I shook his hand and walked out, saying "no hard feelings, thank you for your time".
His bud

United States

#38 Mar 14, 2010
They r a sucky car lot. They tried to screw me on a 06 trail blazer. Back last spring. They will screw u if let them. They tried to screw me over last year on a trail blazer with the 5.3 in it. We came to a agreement on the payment over the phone the next day after I went down there and when I went back to sign the papers they want another $50 a month and $2000 down. I went to leave with out a word and the sales manger said I was being unaprechated and being rude so I let him have it. He has short redish colored hair. I told them I would never step a foot back on their lot or anybody I know.

Bowling Green, KY

#39 Mar 14, 2010
Me To wrote:
My husband and I bought a car from Rod Hatfield. It was a I asked for a CarFax report and they told me that they could not give me that
My neighbor is an auto mechanic that I know, respect and trust, who would never lie to me and has guided me through several car purchases. He assures me that Carfax reports DO NOT MEAN A THING. Don't put any faith in them.
Big Jim

Alliance, OH

#40 Nov 17, 2010
WOW is all this true?
Drama Queen

Lexington, KY

#41 Nov 20, 2010
Rod Hatfield SUCKS!!!!!!!!!!
big chief

Mount Sterling, KY

#42 Nov 20, 2010
BUNT GROSS IN IRVINE WAS THE BEST.now its gone i bought several cars there and they had the best service department bring them back.

Sheridan, AR

#43 Nov 20, 2010
Same thing happened to us. We had paperwork signed in hand saying the vehicle was ours and what our payment would be. I found a $10.00 difference in what the payment was verbally told to us and the one on the paper. No big deal, I'll just call the loan company so I know how much to send in for my payment. The loan company was like WHAT?!?! You have paperwork with our name on it and this payment. I told them yup sure do you want me to fax you a copy. She said Yes please as soon as you can. Went straight home and parked the car and faxed the paperwork to the loan company. She calls me back and says, " I don't know how to tell you this but we haven't even looked at your application yet, let alone approved it." I told her not to bother then because the vehicle was going back. Went in the next day and talked to the general manager who of course wants then to play the you have to pay for miles and so much for the day you had it. I say no I don't think so sweetie. I will be walking out of here with every penny I gave you yesterday and I'll tell you why. I have the loan company telling me to call the Attorney General and they will be confirm this whole story and you will be in a whole lot of trouble. I walked out with every penny and I've never been back. I also tell everyone who will listen that Rod Hatfield is the worst place to attempt to buy a car.

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