Kool Smiles Pediatric Dentist?

Kool Smiles Pediatric Dentist?

Posted in the Lexington Forum

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Menifee Girl

Virgie, KY

#1 Sep 24, 2008
Anyone taken there kids there and if so how were they with your kids?
where did my teeth go

Evansville, IN

#2 Sep 24, 2008
I went there to see if I could get the dentists to remove my kids' teeth and implant them in my mouth. They looked at me like I was crazy! Those dentists think they're so much better than everyone else.
Menifee Girl

Virgie, KY

#3 Oct 4, 2008
that is so stupid I came here to find out if anyone has taken there kids there and you got to comment with something so dumb?
Red in SC

Roswell, GA

#4 Oct 12, 2008
Menifee Girl wrote:
that is so stupid I came here to find out if anyone has taken there kids there and you got to comment with something so dumb?
Don't take her comment as being dumb. check out State kicks koolsmile site and then ask yourself if her comment was dumb? everyone has a right to comment in areas that are of importance to them. maybe you should catch a hint.Cause many have had a bad experience with the company.
green mouth

Lexington, KY

#5 Dec 6, 2008
I have and they fucked my baby's teeth up and i havent took her back since yes they have been callin for 4 months trying to get me to schedule with them got a new peds dentist
minime

Lexington, KY

#6 Dec 9, 2008
DO NOT GO THERE. I know a previous employee - They are a JOKE and CROOKS. There are plenty of other pediatric dentists that are well worth the money here in Lexington. It's all just a marketing scheme -
I care

West Liberty, KY

#7 Feb 2, 2010
I'm so glad I read this before I took my little girl there. Thanks for the postings.
SoUKnow

Chicago, IL

#8 Apr 9, 2010
I am a former employee. First, they are NOT pediatric dentists. They are general dentists for kids. The difference is the specialty training to deal with children and special needs. Secondly, it is a corporate run dental office. Like all corporations, it is money driven.

There are qualified people that work there bit corporate policies limit what a dentist, hygienist, assistant can do. Some policies are completely ludacris. For example, putting a crown on a baby tooth because it has decay between the teeth and it being the only tooth that has ever had anything.

I could go on for days about the things that are wrong with this place. Please, do not go to them. There are other dentists who take the medical card and various insurances. Utilize the phone book. Call all the pediatric dentists and UK to find the best fit, but for your child's sake don't go there.
Mother

United States

#9 Apr 9, 2010
I highly recommend dr. Crisp if you can go to Winchester. They are awesome and it's very kid friendly!!
SoUKnow

Chicago, IL

#10 Apr 9, 2010
Oh and there are plenty of general dentists who are wonderful with kids. General dentists cannot sedate children. So, if your child truly needs a lot of work done, call a pediatric dentist.
classy

Lexington, KY

#11 Apr 9, 2010
green mouth wrote:
I have and they fucked my baby's teeth up and i havent took her back since yes they have been callin for 4 months trying to get me to schedule with them got a new peds dentist
I sure hope the baby doesn't get her vocabulary from you.
Edgar Friendly

Johnson City, TN

#12 Aug 25, 2010
I need some sedation
mom

Lexington, KY

#13 Sep 8, 2010
Don't go there!!! My son is terrified of Dentist now due to them!!
Assistant

Lexington, KY

#14 Sep 19, 2010
I also used to work there and had to leave because I could not stand how the kids were being treated. It was awful. I would not even take my dog there. There are lots of great pediatric dentists, REAL ones, not general dentists in Lexington. Pediatric Dentistry for Children (Dr. Hayden Phillips), Dr. Jackie Banahan, Dr. Jackson in Hamburg. All of those are great and sedate your child if needed, that way it is easier on your child. At Kool Smiles that could not happen and instead of having the best interest of the child in mind and referring them somewhere that could happen they would strap them down to a papoose board and torture them. I have seen kids telling the dentist they could feel what was being done to them and the dentist just keep on working. They should not even be in business!!!!!!!!!! I have reported them but it is going to take more than one person.

Since: Sep 10

Location hidden

#16 Sep 20, 2010
They will drive you crazy I you leave their office for a new dentist. Try will call you non stop from an automated line and won't remove your number. It's been months and they call at least twice a day from 8am to 8 pm and no I don't owe them a penny

It's real trashy people who go there. Take your hand sanitizer and you will want a bath when you leave. Parents don't control their kids in there either. It's loud dirty and nasty but I can't complain of the services only the other patients and the filth they bring with them
Nich Mom

Nicholasville, KY

#17 Sep 20, 2010
Rebecah Wheeler in Nicholasville is WONDERFUL!!!!! My daughter actually wants to go to the dentist, I can't speak highly enough of her and her staff.

Since: Apr 10

Location hidden

#18 Oct 3, 2010
I had the WORST experience at Un-Cool Smiles! Their commercial claims to let parents come back, but they don't. They obviously overbook like crazy, judging from the wait time of 2 hours and the sheer number of people in the waiting room. Mostly LOW CLASS people with a bunch of brats screaming and running wild! DO NOT GO THERE.....they suck!!
2thfairy

Richmond, KY

#19 Oct 11, 2010
I am a pediatric dental assistant and one of our current employees actually used to work at Kool Smiles, but she would bring her kids to us. I have heard nothing but horror stories, although I have never been there, but just from what I hear, I would not even risk taking my child there. Pediatric Dentistry of Hamburg in the Lexington area and the Georgetown area are perfect because of sedation or OR dentistry for kids with extensive work and all of the staff are very well trained professionals who are very nice and patient with nervous kids. They are also great with special needs patients. Both of the offices also each have a cute theme. If you wanna know more about them, their website is: www.kidsteethofky.com
Momoftwo

United States

#22 Feb 12, 2011
Dentistry for Children !!! They are great !!!!
momma of twins

Lexington, KY

#23 Feb 12, 2011
Dentistry for children...dr. Robinette is wonderful!

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