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Not Happy

London, KY

#1 Jun 17, 2009
I am not happy with the service there and am not receiving any satifactory answers. Anyone else have problems with this company?

Also, that financial manager acts like some spoiled temper tantrum throwing brat. I am so sorry I had to deal with that 8' giant baby! He was really a jerk.

I will NEVER buy a car there again!
Patriotcountrybo y

Dearborn, MI

#2 Jun 17, 2009
next time buy a Ford.
SURE

Versailles, KY

#3 Jun 17, 2009
Here at work we use to take our trucks there to get them serviced. WE STOPPED! Never could get anything right. We would take a truck for an oil change and get it back with 5 more things wrong with it!
Not Happy

London, KY

#4 Jun 17, 2009
Patriotcountryboy wrote:
next time buy a Ford.
I would have, BUT they do not make a van!!!!!!!!
LEXGAL

United States

#5 Jun 17, 2009
We at one time had a Jeep and took it there to get the transmission worked on since they are a Jeep Dealer and they totally screwed us over. They charged us $1300 to fix the transmission and then when it went out AGAIN 6 mths later they wanted another $800 to fix what they didn't fix in the first place.

We filed a complaint with the BBB after we didn;t get any response from the Dealership or their Service Manager. It didn't do anything to call BBB though either...they are in Cleaver's back pocket. The rep @ BBB said that she was completely "shocked" that Freedom would do such a thing and refused to follow up on our claim.
Not Happy

London, KY

#6 Jun 17, 2009
Gosh! I sure wish I had asked BEFORE I went there to buy our van. I will post and ask next time.
SURE

Versailles, KY

#7 Jun 17, 2009
Ford makes vans
Not Happy

London, KY

#8 Jun 17, 2009
I thought the last seven passenger van they made was in '07. What van do they make? We wanted a seven passenger, stow n' go, fully loaded van and to our knowledge, the Chrysler Town & County was the only thing left on the market that was American made. If Ford still makes a passenger van it escaped our notice!
Mia

Lexington, KY

#9 Jun 17, 2009
You should go to Chrysler on Nicholasville. They are the best!!
lol wut

Fairborn, OH

#10 Jun 17, 2009
Not Happy wrote:
I thought the last seven passenger van they made was in '07. What van do they make? We wanted a seven passenger, stow n' go, fully loaded van and to our knowledge, the Chrysler Town & County was the only thing left on the market that was American made. If Ford still makes a passenger van it escaped our notice!
The Ford Flex is what they used to replace their vans. It doesnt much look like one on the outside, but its all van. The only true van that they still make is the full-sized Econoline, but it would have to be a conversion.
lol wut

Fairborn, OH

#11 Jun 17, 2009
I should have said ...all van on the inside
firecracker

Sheridan, AR

#12 Jul 3, 2010
i just bought a pt cruiser there and boy do i wish i had never heard of this place.they are the most incompetent bunch of idiots i have ever dealt with.they cant pull their head out of each others butts long enough to give you a straight answer about anything,especially the old white headed douchbag that works there.i will never buy from there again.
I think i know

Lexington, KY

#13 Jul 3, 2010
Hey!! Rod Hatfield is just as bad! EVERYONE that works there are nothing but a bunch of lying thieves. EVERYONE from the managers to the salesmen!! I bought from them and WISHED i had NEVER even heard of that place! I have called the attorney generals office and now have an attorney! Its pathetic that these ppl can get by with these kind of action!!
Happy

Lawrenceburg, KY

#14 Jul 4, 2010
My family and I have purchased several vehicles at freedom and never had an issue. Not that me saying that means anything, but it always seems that when people talk about a place they do business with, they mention it negatively. Rarely do you ever hear positive stuff.
the old days

Sheridan, AR

#15 Jul 4, 2010
Happy wrote:
My family and I have purchased several vehicles at freedom and never had an issue. Not that me saying that means anything, but it always seems that when people talk about a place they do business with, they mention it negatively. Rarely do you ever hear positive stuff.
i would be happy to say something positive if i could.i am glad you were one of the lucky ones.but really how many carsalesmen can you actually trust.
Happy

Philadelphia, PA

#16 Jul 4, 2010
Quite a few actually. But experiences vary from person to person.
the old days

Sheridan, AR

#17 Jul 4, 2010
i agree to disagree on that one and it actually wasnt our salesman that was an idiot it was a few of the finance people.
I agree

Lexington, KY

#18 Jul 4, 2010
the old days wrote:
<quoted text>i would be happy to say something positive if i could.i am glad you were one of the lucky ones.but really how many carsalesmen can you actually trust.
I totalyy agree with you! THEY ALL LIE!!!! Pretty simple!
Happy

Lawrenceburg, KY

#19 Jul 4, 2010
They don't all lie. Want to find one that doesn't lie? Get someone who hasn't been selling cars long. They don't know enough BS to lie.
hex mafia

Lexington, KY

#20 Jul 19, 2010
chrysler on nicholasville was the best choice i ever made. they're general sales manager brian fletcher is GORGEOUS too! there's so much eye candy! i bought a 2010 jeep and love it! thy also gave me all kinds if coupons when i purchased it for free oil changes and such! best decision i ever made.

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