Monticello Bank= Loosing money

Monticello Bank= Loosing money

Posted in the Lexington-Fayette Forum

Customer

United States

#1 Jul 24, 2013
Has anyone else had a problem with their checking account coming up short every couple of months at Monticello Bank and when you call them they can't tell you where it has went? Beyond Frustrated!
vpi

United States

#2 Jul 24, 2013
No not me. I hadn't heard the first thing about it. Wouldn't that be something u take up with the vice president or president of the bank??? Insteads of topix???
sin man

London, KY

#4 Jul 24, 2013
a person has to watch their account and monies and keep their account balanced. Banks will make mistakes even though most actions are computerized and although not mistake proof I think they are limited.
I have sometimes seen the bank clerks not be customer friendly and sometimes they could improve their customer relations rather than thinking the customer is their to help them and not vice versa. That would be my biggest gripe if any. They are not the clerks of 10-15 years ago. Just my opinion.
Sara

United States

#5 Jul 25, 2013
Monticello Bank has a lot of issues. Sometimes they charge a charge twice. There have been many times they have taken out something twice. The charge appears and it has a time. The money is taken out. Then the charge will be updated again at a later time and taken out a second time and the earlier post vanishes from the online statement but the amount for the charge has been taken out twice!
ric123

London, KY

#6 Aug 5, 2013
had a big problem with m.bank.went to bbt.
slander

United States

#7 Aug 5, 2013
Only thing to do is go where u choose. And shut up.
my accounts

Monticello, KY

#9 Aug 8, 2013
I bank another place. Each month I get a statement with my last balance and it is my new beginning balance. Every withdrawal, pmt. check, Atm, debit card auto withdraw pmt,deposit, fee etc. is listed with the exact balance each day. I check each item and no way can I get shorted any money. The bank would have to show the transaction on paper. I can also follow my acc. online any minute I want to. It is proof of what I put in and what I take out. I'm insured for any breach of my acc. (Hacked). Count it up yourself. make them show you item by item the monthly traffic on your acc. Any discrepancy will show up. If a payment to JCP shows up and you know you did not buy from there then you have a hacker. Ask if any withdrawals are pending but not yet posted. Maybe you should ask family members if they've used your card. My bank will be able to tell if my account is breached long before I notice and they call me.
my accounts

Monticello, KY

#10 Aug 8, 2013
Sara wrote:
Monticello Bank has a lot of issues. Sometimes they charge a charge twice. There have been many times they have taken out something twice. The charge appears and it has a time. The money is taken out. Then the charge will be updated again at a later time and taken out a second time and the earlier post vanishes from the online statement but the amount for the charge has been taken out twice!
I keep my statements and can have the traffic from a year ago pulled up at the bank. I can see if a charge is posted twice or not.

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