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CustomerOfDQ

Charleston, WV

#1 Jan 4, 2013
Went to the new DQ the other day to check it out. The food hasn't changed much but didn't really expect it to. Still good old DQ chicken strips. But the service, that is what caught me off guard. The girl working the counter took my order as if I was a bother to her. Then turned and was awfully rude to her fellow employees. They all treated her as though she was a manager so I'm assuming she is. Not to mention I seem to remember her from the old restaurant. She seemed as though she thought she was better then everyone else. I know one thing, when your back of the house section is open to the front of the house section in a restaurant, there should be smiling faces and respect to one another as there is to the customers. Makes the whole staff and restaurant look bad. That girl either needs to be fired or something of a code of conduct needs to be established. If not then DQ is not shaping up to what it should be. Very disappointed that this is even an issue.
caring person

Danese, WV

#2 Jan 4, 2013
I noticed that too. Hope the OWNER can take care of it before it ruins business in that great building.
love blizzards

Elkview, WV

#3 Jan 4, 2013
Are you talking about that one girl who has worked there forever? She always looks like she slept in her clothes rolled out of bed and came to work. She seems like she could be a real pain in the @ss to work with. She never has a smile on her face and is kinda curt with customers. I am always thinking she needs to get in the back where she belongs when she waits on me. Some people are just not front of the restaurant material. I hate to think she is a manager. I always thought she was one of those long term fast food workers who start to act like the job is their second home and they get bossy, like they are the only ones who can do anything right. I worked fast food for maybe a month and a half and quit because we had a couple of sour pusses like that. So glad I will be a RN soon and hopefully will never have to work a job like that again. That kind of job is soul killing.
HMM

Ardsley, NY

#4 Jan 4, 2013
Maybe she needs some good deek!
So what

White Sulphur Springs, WV

#5 Jan 4, 2013
Leave them alone
shovel

Ridgeview, WV

#6 Jan 5, 2013
She works fast food she never will be happy

Since: Jan 13

Pearisburg, VA

#7 Jan 5, 2013
I work there and no one there is mean so stfu
wow

Spencer, WV

#8 Jan 5, 2013
jollyg24986 wrote:
I work there and no one there is mean so stfu
you just showed what great attitude you have as well i think the manager should know what type employees they have

Since: Jan 13

Pearisburg, VA

#9 Jan 5, 2013
wow wrote:
<quoted text> you just showed what great attitude you have as well i think the manager should know what type employees they have
We are awesome so y u hatin
wow

Spencer, WV

#10 Jan 5, 2013
jollyg24986 wrote:
<quoted text>
We are awesome so y u hatin
um obviously not or your wouldnt have your customers complaining and disrespectful may i add you have nice day may god bless you
shut it

Beckley, WV

#11 Jan 5, 2013
love blizzards wrote:
Are you talking about that one girl who has worked there forever? She always looks like she slept in her clothes rolled out of bed and came to work. She seems like she could be a real pain in the @ss to work with. She never has a smile on her face and is kinda curt with customers. I am always thinking she needs to get in the back where she belongs when she waits on me. Some people are just not front of the restaurant material. I hate to think she is a manager. I always thought she was one of those long term fast food workers who start to act like the job is their second home and they get bossy, like they are the only ones who can do anything right. I worked fast food for maybe a month and a half and quit because we had a couple of sour pusses like that. So glad I will be a RN soon and hopefully will never have to work a job like that again. That kind of job is soul killing.
Nobody wanted to read your life story.
get real

Beckley, WV

#12 Jan 5, 2013
jollyg24986 wrote:
<quoted text>
We are awesome so y u hatin
You are a fast-food worker. Nothing about you is awesome just sad.
Durr

Princeton, WV

#13 Jan 5, 2013
Someone started this thread then changed their alias and responded to it. Sounds like a disgruntled worker to me.
Abz94

United States

#14 Jan 5, 2013
We may not be awesome but our tax dollars by your groceries and igo to the same stuff yours does. I work there and would sincerely appreciate it if you would keep your comments to yourself. If you have a problem with one of our employees, tell our MANAGER not people on topics. Thank you!:)
Hmmm

Springfield, NJ

#15 Jan 5, 2013
Durr wrote:
Someone started this thread then changed their alias and responded to it. Sounds like a disgruntled worker to me.
your stupid

Since: Jan 13

Pearisburg, VA

#16 Jan 5, 2013
Abz94 wrote:
We may not be awesome but our tax dollars by your groceries and igo to the same stuff yours does. I work there and would sincerely appreciate it if you would keep your comments to yourself. If you have a problem with one of our employees, tell our MANAGER not people on topics. Thank you!:)
No way me too lol
former dq employee

Springfield, NJ

#17 Jan 6, 2013
I used to work there before I graduated college and I must say out of the fast food chains it really is a good place to work. I've never had a bad experience there as a customer and I'd say that the many customers they have that patron there establishment on a daily basis would disagree with those of you who have a problem with there customer service. You need to remember everyone who works anywhere also has a life outside of their place of employment and you never know what that person is going through. I say everyone is entitled to have an off day. As far as putting people down who work in fast food chains shame on you they may not be doctors or lawyers but at least their not laid up at home living off our tax dollars and if it wasn't for them working in these type places all of you complaining would have to actually prepare something at home. As far as the comment about the people who work there could never be happy well that's just ignorant to be honest there is several days that I was happier doing that job than the professional career that I have today.
bananna split

Loretto, MN

#18 Jan 6, 2013
I remember most of the girls had nice butts in those tight pants. Hope that hasn't changed.
CustomerOfDQ

Charleston, WV

#19 Jan 6, 2013
I went back to DQ to see if she was working again. Heard someone call her Kristin? They said her name and she turned and answered. All I have to say is I will be going to the manager now that I have her name.
nope

Camp Creek, WV

#20 Jan 6, 2013
CustomerOfDQ wrote:
I went back to DQ to see if she was working again. Heard someone call her Kristin? They said her name and she turned and answered. All I have to say is I will be going to the manager now that I have her name.
Stalking is a felony... and you are a weirdo.

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