Review: Loudoun Physicians For Women - Kim M Freeman MD
Posted in the Leesburg Forum
#1 Jul 21, 2010
I have been a patient with this practice for years. The doctors and nurses have always been helpful. The office staff, specifically KATHY, is the ONLY reason why I have chosen to leave. She is so rude, cold, unaccommodating, unfriendly, and miserable. She also refused to let me see my doctor because I did not have my physical health insurance card with me, but also wouldn't bill me as a patient without insurance because "well now I know you have insurance and we bill more to those who have insurance, and less to those without insurance." I was willing to pay whatever the office wanted to charge, and she refused to accept my money. She was not willing to speak with a doctor and see if they could invoice me. I left the office in tears. The next day I got my insurance card in the mail and she informed me the next appointment they had would be 6 weeks out. Then when I went in to gather my files since I was leaving the practice, she was rude to me. She wouldn't even look me in the eye. I called the office the next day because I did not receive all of my file, and she hung up on me!
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