Comments
1 - 2 of 2 Comments Last updated May 3, 2011
Aimee

United States

#1 May 2, 2011
We hired A1 All Around Movers and when I was quoted, I was told that they carried insurance for anything that was damaged or broken. There is a VERY large scratch in our brand new furniture and they will not replace the furniture (not repairable). They say we did not read the contract carefully enough though this is not what was said in person. There are MANY dissatisfied clients with this company. When I was quoted they also said that it would be $65 an hour for three movers and that trip time would be doubled. They failed to say that the entire move would be doubled (which is also in the contract, Robert says) There quoting over the phone and their "contract" are highly different. The "F-bomb" was yelled at me several times on my last correspondence with this company. Reqardless, we hired professional movers to get our belongings to a destination so it would not be damaged and that is not what was done. We are very angry with this company.

It also lists that this is a BBB member on many websites. I called to confirm and this is not true. In fact, it has received an "F" under that certification
Muffy

Pearland, TX

#2 May 3, 2011
Yes, they are sorry ! They told me they would be at my house at 8am......no show, I called, they then said 10am, still no show, called them again, they said they would be at my house at noon, I called again and told them to forget it that I would get someone else, he cussed me out and hung up.

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