At&t vs Knowlogy --need feedback on l...

At&t vs Knowlogy --need feedback on local internet/cable providers, please.

Posted in the Lawrence Forum


Lawrence, KS

#1 Dec 12, 2012
As subject/topic indicates, I need feedback about two local internet/cable/telephone providers. If one reads their marketing material, everything sounds great. However, I need feedback from actual custmers about these providers. --I am especially, iterested in hearing about how often their systems break down, and how easy it is to get service when things go wrong.

Lawrence, KS

#2 Dec 15, 2012
I have Knology for Internet I got the palladium package because of the unlimited bandwidth and probably would suggest the same. I have had zero issues with the service in the 3 months I have had it although I have heard horror stories from many others. It took them 2 days to set up an install. I do not have their cable or phone. I would advise against AT&T I had uverse a while back and it was terrible I had constant outages sometimes for 12-36 hours at a time so I called them and cancelled they sent me a kit to send back all my equipment via UPS and I promptly did. The next month I got a bill for 350+ dollars I immediately called them and they said they never got the equipment I had kept the tracking numbers and called ups and found out that the label was not paid for. So I offered to pay it they said I could not because the shipper and shipping info was both for AT&T well then I called and called AT&T and they kept putting the blame on me and UPS then I get another bill it had a months worth of service added I called them up and they said since they never got the equipment they couldn't cancel the service this went on for 3 months the last bill I got from them was for around 800 dollars. The 4th month I got a bill from a bill collector. This was for 1100 dollars and AT&T attached some fee for around 200 for sending to collections and a 10% debt fee whatever that is. I have fought this bill for over a year to no avail and its a huge negative on my credit report.

Lawrence, KS

#3 Dec 17, 2012
KuFan, thank you for supplying me with info about your experience.---About a year ago, I heard similar negative comments (i.e., about poor service). However, its been a year, and I got all excited about the possibility of HBO, Showtime, and many channels. Blinded by what sounds to be a good package, I dismissed the negative feedback of a year ago, and was ready to sign up at&t.---However, something told me that I should give this forum a try and get updated feedback. Again "KuFan" thank you.--If there are any others who have had similar or difference experiences, Please, chime in.
Elise Gingerich

Greenville, TX

#4 Aug 11, 2015
I used to live in Lawrence, Kansas, until about three years ago or so......I lived at bankrupt Eagle Ridges Apartments.....It HAS Become Just Another Welfare Rental Apartment There In Lawrence, Kansas, More So Since Moving Away In summer of 2012, I moved Away from There In summer of 2012, I WON'T Be Moving THERE Again EVER From Here On.......That Place Is Probably Going To Be SOLD Someday SOON Anyways.......I lived in apartment J 1 before I moved away......apartment J 1 people! go drive by it sometime, people of Lawrence, Kansas! The Dysfunctional Urban Legend Of Crazy Lady Elise, go look!

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