STAY AWAY from OASIS MOVING & STORAGE
Matt

United States

#136 Oct 30, 2009
Oasis is the shadiest operation ever. Some of the posts above are exactly what we experienced. I've never heard the words and phrases "possibly", "we don't know" or "we can't guarantee anything" so much in my life.
Numerous items broken, damaged, 10-12 pictures thrown into a box with 2-3 having bubble wrap, extra charges, etc.
What a comedy of errors, it goes on and on!!!!!
When our goods were picked up, my girlfriend was treated inappropriately and pressured for a tip because "they don't make very much money."
I've never felt as violated, it's basically like being robbed.

Since: Aug 09

Location hidden

#137 Oct 30, 2009
Listen all of you "victims" First, call the Attorney General's office in your state. They will send you a form for Consumer Fraud. File it, now!!
Then e-mail me [email protected]

If we all get together, I have an attorney for a class action suit.

Pennie
Christopher

New York, NY

#138 Nov 5, 2009
STAY THE HELL AWAY FROM OASIS MOVING Co.

My wife and I just relocated to NYC from Las Vegas,NV on Oct 26. On Oct 23rd we were informed the truck was on the way to NYC. However, the remaining balance we were quoted on moving day from the foreman did not match the increased remaining balance quoted on the phone. I explained what the foreman had discussed with me and all of a sudden our balanced increaed by over $200. Needless to say the representative did not want to listen nor show any level of courtesy or professionalism. And they had all of our possessions, so we had to pay the "mysterious" $200 increase. Our possessions arrived today more than 5 days late and our previous calls regarding the delay went unanswered. But wait it gets better.
Our possessions which were all boxed and properly secured arrived "open" "numerous boxes badly damaged" and the carrier was a subcontractor with no idea how our belongings arrived in their present condition considering another subcontractor from california delivered it to new york city and said nothing about our "broken and badly taped boxes". Our calls to Oasis continue to go unanswered and our advice to all is very simple:
STAY THE HELL AWAY FROM OASIS". They are quick
to take your money, and fast to screw you without even a kiss. By the way, subcontractor carrier this morning had us wait for 3 hours. No apology offered, that is OASIS legendary service.
Pennie Pleasant

El Dorado Springs, MO

#139 Nov 5, 2009
Christopher wrote:
STAY THE HELL AWAY FROM OASIS MOVING Co.
My wife and I just relocated to NYC from Las Vegas,NV on Oct 26. On Oct 23rd we were informed the truck was on the way to NYC. However, the remaining balance we were quoted on moving day from the foreman did not match the increased remaining balance quoted on the phone. I explained what the foreman had discussed with me and all of a sudden our balanced increaed by over $200. Needless to say the representative did not want to listen nor show any level of courtesy or professionalism. And they had all of our possessions, so we had to pay the "mysterious" $200 increase. Our possessions arrived today more than 5 days late and our previous calls regarding the delay went unanswered. But wait it gets better.
Our possessions which were all boxed and properly secured arrived "open" "numerous boxes badly damaged" and the carrier was a subcontractor with no idea how our belongings arrived in their present condition considering another subcontractor from california delivered it to new york city and said nothing about our "broken and badly taped boxes". Our calls to Oasis continue to go unanswered and our advice to all is very simple:
STAY THE HELL AWAY FROM OASIS". They are quick
to take your money, and fast to screw you without even a kiss. By the way, subcontractor carrier this morning had us wait for 3 hours. No apology offered, that is OASIS legendary service.
E-mail me pleaseeeeeeeeeeee!! [email protected]
I'm trying to get a class action suit.
Pennie Pleasant

El Dorado Springs, MO

#140 Nov 6, 2009
kiki wrote:
they lost my 2 52" and i got 0.60 cent per the pound they srowwww me big time i'll put my life to close that company
Please email me with your story! I'm getting a class action suit organized against them.

[email protected]
Pennie Pleasant

El Dorado Springs, MO

#141 Nov 6, 2009
Seth Holley wrote:
Oasis Moving and Storage - IT IS A SCAM DO NOT USE THEM!
Oasis blatently overcharged me, the customer service staff sent me these harrassing emails saying I had to cough up the extra money or they wouldn't deliver. Monica Lopez was the supposed supervisor that wouldn't let me speak to anyone else.
On top of that, Oasis claimed they wholly owned and operated all of the trucks and drivers, but that is a flat out lie. I signed a contract with Oasis, but the guys that showed up had a company name of AAZ on their documents. When I asked about it, the guy kept saying "Yes, we are Oasis, Yes, we are Oasis" in broken english.
When I brought my complaint to the Department of Transportation, Oasis claimed they didn't do my move.
Please trust what you read here from a fellow consumer - do not use Oasis Moving and Storage. They will rip you off.
<quoted text>
Please email me!! I'm getting a class action suit against them.
[email protected]

There are 7 of us now.
Pennie Pleasant

El Dorado Springs, MO

#142 Nov 6, 2009
Saking wrote:
I will be insisting that the Federal Motor Carrier Regulation conduct an investigation on this company. They owe us a lot of money and have been a scam from the beggining. If anyone on this blog is willing to help me fight them, please send me your contact info. I need to aquire as much information as I can. you do not need to be in the legal proceedsing with me but i would just like to document your story. From the looks of the blogs all over the internet this company needs to be shut down. I have been living on a hardwood floor for 4 weeks now and in order to get my things they made me pay for my initial bill even though the actual owner of the company approved a reimbursement deal. Now when I call, they refuse to forward me to the correct contact in order to get my money back. I can not express how horrible my expreience was with this company, but I will say that I am taking legal action and hope that no one else has to suffer the way we have.
Please respond back to this if you are intersted in helping me.
Thanks
SK-Seattle, Wa
Please email me!! I'm getting a class action suit against them.
We now have 8 victims.
[email protected]
Pennie Pleasant

El Dorado Springs, MO

#143 Nov 6, 2009
20 year old single mother wrote:
I'm a 20 year old single mother of a 13 month old baby. After my ex started getting abusive I decided to move out of our house in Provo, UT and move back to Chandler, AZ to be with family. Finding Oasis seemed like a sign from God to finally get out of dodge, unfortunately that was not the case. I was quoted $790 to bring my bedroom set, couch, crib, changing table and bookcase. I had also packed 10 medium boxes and 3 boxes for book and 2 small books of toys. Although I gave my original estimate of a stroller and rocking chair I declined taking them after the offer was already set. The quote stated that everything should be under 2000 lbs pounds which I believed to be a lot of leeway since I was taking so little. Imagine my shock when the packers came to get my stuff and told me that to be on the safe side they would put a possible quote of $200 more (for tape, gas, etc) but that most likely I wouldn't need it. While having me sign the paperwork I asked a lot of questions since I had no idea what most of the stuff meant. They guy (who was russian and didn't speak very good english) explained that everything was to insure my furniture and that I wouldn't have to pay anymore then that and that my things should arrive within 8 days at the very latest. While moving my things not only did they put holes in the walls of my ceiling but they also left rolls of tape and debris everywhere. After they left I also realized that they had taken a $900 dollar emergency credit card to buy diapers and food for my daughter from my parents. Four days after I had left UT and was safely in AZ I realized that someone had my credit card and was using it. Immediately I canceled it but the probability of me getting any of that money back is 0. I also got a call from some indian sounding woman who I also couldn't understand who told me that upon delivery I owed $887 dollars on top of the $390 I already paid because I went 400lbs over 2000. Bullshit. I have no money in which to pay them since I am a college student on scholarship and don't have a job. I plan to take this company to court and try to get damages repaired, money reimbursed that was spent on my card, and them to give me back my things. I cannot believe that a company could be this sneaky to people that are looking for someone to help them. It disgusts me and I hope they get shut down. I also plan to contact the BBB and report the scam that they are doing. Anyone who wants to contact me and give me their story or join in the court proceedings please contact me at [email protected]
Please email me!! I'm getting a class action suit against them.
[email protected]
Pennie Pleasant

El Dorado Springs, MO

#144 Nov 6, 2009
david greenberg wrote:
Today is Oct 11th, the latest date my contract for delivery of my property was Oct 1st. Every time I call Oasis they make a different promise about my delivery, and every time it's a LIE.
Do not use this company, they are the most unreliable, dishonest company I have ever had the misfortune of dealing with.
Please email me!! I'm getting a class action suit against them.
[email protected]
Pennie Pleasant

El Dorado Springs, MO

#145 Nov 6, 2009
J Virginia wrote:
I just received my things this past saturday, and I have to totally agree with all of your posts. Oasis was the worst experience of my life. This has been my third cross country move and I've never had this many problems before. Every thing that you all have complained about (i.e. movers being late, delivery taking weeks/months, things arriving broken, misleading quotes, customer service reps ignoring your calls, boxes being damaged or bent, etc.) have all happened to me during this move. I only wish I had thought about google-searching prior to trusting this company. Had I seen this board I would've avoided them.
IF YOU ARE PLANNING A MOVE PLEASE AVOID OASIS MOVING AND STORAGE!!! This company is awful.
I will file a complaint with AMSA and I hope you all will do the same.
Please email me!! I'm getting a class action suit against them.
[email protected]
Upset Mover

Colorado Springs, CO

#146 Nov 11, 2009
Ben wrote:
<quoted text>
Unfortunately the unhappy customers speak way louder then the happy ones. We move do over 2200 interstate moves alone each year with many happy customers At best we get a thank you email from them I wish they would all post some of their great feed backs on here. But some people have better things to do in life. Sometimes companies should be protected from some customers too. Being so abusive to the guys or just asking for half of their move off cause we were late to arrive in half hour. Some of us worked for other companies, I have been working for Oasis for few years now and they were nothing but good for me and the customers. I do not say that 100% of all moves go smooth but hey have you try and look up other moving companies? Oasis have a full time customer service representative and a claim department. We at least take responsibility if anything goes wrong. You guys should be doing something else with your time.
I just had to repost this from the first page...
Ben from Oasis, you have to admit, this is a lot of unhappy customers...
Company reply wrote:
<quoted text>
10 complains for the past 4 years with over 2,000 interstate moves per year (!!!) are a great reccord Mr.unhappy customer.
I'm going to take a stab in the dark and say you actually get slightly more than 10 complaints every 4 years.

What happened to all the replies from Oasis people? I haven't seen anything in a while. Did they give up? I don't blame them.

Anyway, get on this Class Action Lawsuit! If not for yourself then at least to help stop Oasis from hurting more people! Otherwise this Topix thread will just keep growing and growing with more pissed off people. Email [email protected] with your full name, your move, email, phone and brief description of your experience with Oasis.
Pamela Lancaster

AOL

#147 Nov 16, 2009
Upset Mover wrote:
STAY AWAY from OASIS MOVING & STORAGE. They lie, they underquote and overcharge, they mislead you and once they get your money, they don't care about taking care of you.
1) They neglected to tell me many things up front
2) Used a box of tape on very few items and charged me $250 for it!
3) Readjusted their estimate 3 times after they had picked up my belongings.
4) Wanted $500 more or they wouldn't unload my stuff - claimed they had to carry my stuff almost 500 feet. When I measured it, I got a little over 150 feet. Plus, they charged me $75 more for an additional flight of stairs because my staircase that leads to my door has a mid-landing. C'mon its only 15 steps total!
5) Forced me to sign their documents so I can't dispute their unlawful charges.
6) Asked me if I can fit a 52 foot truck at my delivery address, in which I said no. They decided to bring one anyway and charged me for the inconvenience.
7) Took almost a month to get from California to Colorado. It's hard to live a month without even a light fixture or a chair. But maybe I was expecting too much.
8) Disassembled my furniture which was nice but never reassembled like they said they would.
9) Didn't place things where we wanted. The delivery guys were "tired" and they just dumped everything in my living room.
10) Broke my desk, cd shelf and a few other items.
I could go on and on... My sales rep mysterious disappeared after I booked them. Later I spoke with a supervisor, Andrea Orellana who was nice when she was collecting my money and making me sign and fax document after document. But when I tried to talk to her about this last $500 they decided to come up with at the end, it was basically, if you don't sign then we're keeping your stuff. Total blackmail. So I had to sign what they wanted which sucks because now I have no leg to stand on as its a legal binding document.
If you want a nightmare and enjoy being conned, lied to or taken advantage of, call Oasis. But don't be suprised when they quote you less than half of what they end up charging you. My advice, Stay Away!
I also had problem with this company. I had a brand new Queen size Mattress and one of thing I ask of them is to protest my mattress. When they deliver my Mattress the first thing I notice is my NEW Mattress had a hole in it. The mover told me they don't know how that happen? When I when to make the bed I notice another large hole in it. So I put in a claim for three of my pieces of my furnture and there claim people only gave me $60.00 for my Mattress. When I paid $1300 plus for my bed..SO PLEASE BEWARE OF USING THIS COMPANY!!!!!
Pamela Lancaster

AOL

#148 Nov 16, 2009
I also had problem with this company. I had a brand new Queen size Mattress and one of thing I ask of them is to protest my mattress. When they deliver my Mattress the first thing I notice is my NEW Mattress had a hole in it. The mover told me they don't know how that happen? When I when to make the bed I notice another large hole in it. So I put in a claim for three of my pieces of my furnture and there claim people only gave me $60.00 for my Mattress. When I paid $1300 plus for my bed..SO PLEASE BEWARE OF USING THIS COMPANY!!!!!
Pennie Pleasant

United States

#149 Nov 16, 2009
Ok, ok, ok!!!!!!!!!! We are starting to come together on this.
Just e-mail me [email protected] and we will get it going!!

Pennie
Teresa Owen

Clarksville, TN

#151 Nov 27, 2009
Do not hire them. When I decided to hire Oasis, the original quote was 2300.00. I kept in touch as I need to add household materials. Missy Cordell had the panio packing on the quote. I call to see if I had to add the 200 or was it included. She assured it was included. I even called on moving date with an update. Missy Cordell gave me the additional amount, and when the movers arrived, I gave them half on the total amount, and 60.00 for extra. I packed my belongings, but I was told I had to paid for the piano packing, and the large TVS and my mattress. I don't know many 55 year-old women who can pick up, much less pack mattress. I ended up give another check for 241.00. The movers were extremely rude. Ms. Cordell told me it would only be 12 days max to receive my furniture. Then I get a call saying I still owed 101.00 dollars, and that my furniture would arrive in 16 days. When I received my furniture, a book case was broken so bad, I can't use it. Another bookcase had the edging stripped, the dog house roof was broken, and they did not deliver a box that contains my toaster, other kitchen items and two pairs of shoes. So now, I am out even more money. I am filing with the BBB and fraud with Nevada State Attorney, and Transportation Board.
Pennie Pleasant

El Dorado Springs, MO

#152 Nov 27, 2009
Teresa Owen wrote:
Do not hire them. When I decided to hire Oasis, the original quote was 2300.00. I kept in touch as I need to add household materials. Missy Cordell had the panio packing on the quote. I call to see if I had to add the 200 or was it included. She assured it was included. I even called on moving date with an update. Missy Cordell gave me the additional amount, and when the movers arrived, I gave them half on the total amount, and 60.00 for extra. I packed my belongings, but I was told I had to paid for the piano packing, and the large TVS and my mattress. I don't know many 55 year-old women who can pick up, much less pack mattress. I ended up give another check for 241.00. The movers were extremely rude. Ms. Cordell told me it would only be 12 days max to receive my furniture. Then I get a call saying I still owed 101.00 dollars, and that my furniture would arrive in 16 days. When I received my furniture, a book case was broken so bad, I can't use it. Another bookcase had the edging stripped, the dog house roof was broken, and they did not deliver a box that contains my toaster, other kitchen items and two pairs of shoes. So now, I am out even more money. I am filing with the BBB and fraud with Nevada State Attorney, and Transportation Board.
Thanks sooooooooo much for responding!! I am finally getting alot of victims to contact me. We do have an attorny. I know we've all been horrible victims, but please trust me here. I've done days on the internet to get this going.
[email protected]
Pennie
sparky

Pittsburgh, PA

#153 Dec 11, 2009
I experienced oasis moving and I would suggest do not hire them! They rip you off plus you end up with broken things, they really do not care about your items,hire someone else
Michael Woodward

AOL

#154 Jan 6, 2010
I had Oasis move me and they put my stuff in storage as agreed for 2 weeks. The day i had to move i drove my motorhome across country and could not be at the location to accept the goods. I had my daughter sign for the items as agreed. One of my boxes had a green number and my items were yellow marked. I lost an entire box of bathroom items, and lots of items i have no idea what. They beat around the bush for a month saying they were looking for my box and i had someone elses box for several weeks before it was sent back to them with a calif license in the box. A month after I filed a claim i got back a letter saying theyh would pay me $21 for my loss. WHAT A JOKE, one bottle of perfume was 4 times that value. What a total RIP OFF. I would welcome a refuttal from the companhyand would not reccomend them for anything.
anonymous

San Antonio, TX

#155 Jan 9, 2010
I contracted w/ US moving services and was told they were not a broker and low and behold on moving day - OASIS shows up - 12 hours late of course and they brought a 52 foot truck even though I had put in writing that nothing over a 40 foot truck would fit my complex. The 2 guys that came took 5 hours to load my stuff into their truck and charged an extra $70 for how far they had to carry it. They also charged an extra $42 to use their own tape to wrap stuff up in their blankets. They never explained there would be a charge to wrap stuff up in blankets using tape. I HAD MY OWN TAPE SITTING ON THE COUNTER and they could have used it. Then they tried to tell me my stuff weighs more than the quote. LUCKILY i had an inventory list from the company and each item that the guys put on the truck was on the list.
Now when it comes to delivery. It was going to be on Dec. 26th. My items were picked up on Dec. 20th and the guys left my place at 8pm. I get a call the next day (Dec. 21st) asking if i'm ready for delivery today. I said no, Dec. 26th!
Now today is Jan. 9th and I still don't have my stuff and no one is answering phone calls or telling me anything. I have never experienced such horrid customer service in my life. On top of it all when I finally get in touch with someone they have no idea where my stuff is.
A bunch of kindergartners can run this company better.
True, unhappy customers speak louder than happy ones, but if OASIS is such a great company with great customer service why does it have so many complaints filed against it with the BBB, attorney general and DOT?
Pennie Pleasant

Cameron, MO

#156 Jan 9, 2010
anonymous wrote:
I contracted w/ US moving services and was told they were not a broker and low and behold on moving day - OASIS shows up - 12 hours late of course and they brought a 52 foot truck even though I had put in writing that nothing over a 40 foot truck would fit my complex. The 2 guys that came took 5 hours to load my stuff into their truck and charged an extra $70 for how far they had to carry it. They also charged an extra $42 to use their own tape to wrap stuff up in their blankets. They never explained there would be a charge to wrap stuff up in blankets using tape. I HAD MY OWN TAPE SITTING ON THE COUNTER and they could have used it. Then they tried to tell me my stuff weighs more than the quote. LUCKILY i had an inventory list from the company and each item that the guys put on the truck was on the list.
Now when it comes to delivery. It was going to be on Dec. 26th. My items were picked up on Dec. 20th and the guys left my place at 8pm. I get a call the next day (Dec. 21st) asking if i'm ready for delivery today. I said no, Dec. 26th!
Now today is Jan. 9th and I still don't have my stuff and no one is answering phone calls or telling me anything. I have never experienced such horrid customer service in my life. On top of it all when I finally get in touch with someone they have no idea where my stuff is.
A bunch of kindergartners can run this company better.
True, unhappy customers speak louder than happy ones, but if OASIS is such a great company with great customer service why does it have so many complaints filed against it with the BBB, attorney general and DOT?
Do not, not speak out!!! It's ok, there are over 148 victims all over the US. Please contact me [email protected]
We are working on a Class Action Suit!!!

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