Review: Luxury Landscape Management

Review: Luxury Landscape Management

Posted in the Lake Villa Forum


United States

#1 Mar 23, 2011
AWESOME! Did a small brick patio and a walk way from my back door to my hot tub area, really clean job. fast, reliable and reasonable. Will use him again and recommend him to everyone.

United States

#2 Apr 6, 2011
"George and his team are really great! Very courteous & hardworking, with lots of solutions for our landscaping issues. We started with a very large stump removal which ended up being more involved than expected, while we offered to pay more at the end of the job, George declined, standing by his quote, which was just as impressive as the work he and his team did. This is a rare quality - he is an honest business man. We appreciated that & are now in the process of 2 more major projects on our property with the Luxury crew. Now, if only the weather would cooperate! Thanks so much George!!"

Crystal Lake, IL

#3 Jul 30, 2011
follow up to original post - it has been almost 4 months since the start of the other 2 projects. George and his company appear to have quit mid-job. We have 3 incomplete jobs total and any attempts to reconcile the issue by us and the city of Crystal Lake have not inspired George to correct the problems. There are still parts of the original stump that were not removed, the space was not leveled for our pool as discussed, a new retaining walled patio with stairs was initiated but has not been completed to code or without serious safety concerns. The wall is crumbling dirt and vegetation washing through the cracks and from underneath the wall and steps. The steps are not joined securely or at all to the wall and are not level. Various shrubs were pulled or cut but some stumps remain. Entire yard was to be given fresh top soil and seed, we don't have either. Our neighbor's yard was damaged in the process and has yet to be corrected. We cleaned the driveway, our yard, the construction waste, and powerwashed the street even though George advised he would take care of that. We paid all but our $500 remaining balance including an addl agreed upon $300 for his quoting error. Total cost of projects nearly $6000. We received an additional invoice, for nearly $1000 addl for supplies that would/should have been included and accounted for had the company obtained proper permits as requested. We have posted other complaints but they have been deleted. We can and have long accepted our yard was the curse of Luxury's spring, but we are nearing fall and the problems still exist without an attempt for resolution on this contractor's part.

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