FortyFiveACP

Mchenry, IL

#1 Mar 1, 2013
Anyone visit the shop at 83 & Grasslake Rd? Found it awkward that you view the items on a tv monitor instead of in your hands. The guy behind the counter didn't appear to be too knowledgable in firearms. I wouldn't expect them to be in business long.
I would suggest better customer service
More knowledgeable staff
Product available for instant hands on viewing after credentials are verified ie FOID
Good luck, hope this will help your business grow!
Steve

Mchenry, IL

#2 Mar 6, 2013
How are their prices?
Ken K

Milwaukee, WI

#3 Jul 30, 2013
I have found their prices to be better than Buds. I have found they have plenty of selection. Most of their staff is pretty reliable, as they have a couple gunsmiths that know what they are doing.
Actually the law in Illinois requires FOID card to handle any firearm. Given the selection and prices, I think think they will be in business a long time. Give em another shot. Every gun store I know the guys are very busy, especially with paperwork.
larry

Tinley Park, IL

#4 Oct 1, 2013
Went the other day to buy ammo--they had it and were helpful of the question I asked about other things----price was right also. I like to do business with a small place with names you learn to trust.

Since: Nov 13

Lake Villa, IL

#5 Nov 23, 2013
@FortyFiveACP

It's unfortunate that you have a bad experience at our shop.

All products in the shop are available on our website, www.reddotarms.com , but can be physically handled before purchase.

There well over 100 years of firearm experience in our shop. Having that said, it's impossible for each staff member to know every single firearm out there.

Please stop by again and ask for Mike. He can further explain the business model.

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