Review: Tender Touch Dog Grooming

Review: Tender Touch Dog Grooming

Posted in the Lake Stevens Forum

Unhappy customer

Pittsburgh, PA

#1 Jul 22, 2008
Absolutely terrible. My son and I took his dog to have his nails clipped. The place was very loud and chaotic. Groomer chained our dog to the small door dividing the store and grooming area and clipped his nails right there in front of other customers while one dog jumped and barked at the door that our dog was chained to. My son was trying to help keep our dog still and while his nails were being clipped, he yelped in pain and she had cut two of his nails too short. Did not realize this until we were out the door. She never said anything and just seemed to be in a rush/hurried. Didn't put anything on his nails to stop the bleeding and he bled all over the carpet in my van. My son was very worried. NOT A GOOD EXPERIENCE AT ALL! Will never go back again. Unfortunately, she is the only groomer in our area so next time we will have to go to Everett or Marysville. I DO NOT recommend this place.

Seattle, WA

#2 Jul 22, 2008
There are other groomers in the area.

I would Recommend "Reigning Cats and Dogs" on N. Carpenter Road. Sheri does a good job. She does not over schedule herself and works out of her own shop next to her house. Occasionally, there will be nail clipped a little too short, but she take the time to apply a salve and stop the bleeding if there is any.

We've been consistently pleased.

There is also Doggone Harry's in Snohomish near Safeway. The few times we've gone there, they've been good, though a bit more expensive. But I get the sense the workers don't always take the personal pride in the work that a business owner would. Maybe I just have more confidence in Sheri.

Auburn, WA

#3 Jul 28, 2010
I live very close and it always sounds like chaos over there. I wonder why the dogs always sound so freaked out.
Lyle M

Redmond, WA

#4 Jun 2, 2013
good to know about this place. Should report to the BBB and make sure to call them BEFORE using a place of business;-)

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