Review: Knollwood Animal Hospital - A...

Review: Knollwood Animal Hospital - Anthony Dillon DVM

Posted in the Lake Bluff Forum

Man charged with

Søborg, Denmark

#1 May 3, 2010

Lake Bluff, IL

#2 Mar 20, 2012
I am not the kind of person that likes to leave negative comments about any person or place of business. I try to take a deep breath and think about the situation for a while before doing what I am about to do. I hope this makes people think twice before selecting Knollwood Animal Hospital to take care of your pet. I had a cat that was 16 years old that I took to them in August 2012 who was not eating and had a swollen knot under her eye. I was told by Dr, Dillion she had abcessed teeth and needed a lot of dental work to clean up her mouth. The procedure was going to run about $500. He mentioned mouth cancer but said before they did the expensive dental work they would run blood tests to see if it was cancer. If they detected cancer of course I would not proceed with the dental work to a 16 year old cat. They called me the next day and said no signs of cancer showed up so I said to do the work.

I picked her up the next day and they sent me home with a 10 day supply of antibiotics. After the 10 days I called them and told them she was no better and they gave me another bottle of antibiotics. I called them again after 5 days and said she was so much worse, not eating and her tongue was hanging out of her mouth still because of the swelling. They did not even act like they wanted to see her. I took her the next day and dropped her off on my way to work and when I went to get her I was told she had mouth cancer and there was nothing they could do.

When I asked about the blood test they had done previously that showed no cancer they said cancer does not show up in a blood test. We ended up putting her down 2 days later....September 12, 2012.

I feel every time you step in that office they nickel and dime you to death. I feel they knew it was cancer before they did $500 worth of dental work......if they even did the dental work. They did not even want to cooperate with me getting my other cat's thyroid medicine on line at a cheaper price than from them every month. They did not want to give me a prescription to purchase it anywhere else.

Well I found another vet now to treat my other "best friend" his name is Fatcat and he is also 16 years old. I just had all the thyroid tests run on him by this new vet and paid about $145 for it (including a new patient fee of $52). These same tests that were done at Dr. Dillion's office cost me about $300.

In my opinion they overcharge and lack compassion, please take you animal somewhere else

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