Hey Heidi. I just saw your report on the dreaded phone books. I live in Lakewood and I agree with the rest of the people in this world about why do they keep sending these things out to us. You suggested to go online and opt out of receiving the books. All in all that is a good idea for some of the unwanted delivered (bulk) mail but not for the so called yellow books. I wish not to use my last name here for I am a mail carrier in a rural town very close to Lakewood and saying that I can tell you that since I deliver rural, everyone on my route receives a phone book whether you opt out or not. I am instructed to do so. You stated that 85% of adults use these books at least once a year, who's statistics are these? The maker of these books who might just say this to tell their sponsors that the money they are spending IS worth while or to the public that if you need the book, it is there? I do know from past deliveries that Dex does put the phone books on CD not wasted paper. By wasted paper I mean if people in this world are like myself here they would recycle the (older) if not the newest book but alas they are not. 75% of the newly delivered phone books only after 3 days of delivery are found back in the box or on the ground next to it.