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81 - 87 of 87 Comments Last updated Jul 20, 2013
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glenn blevins

Jonesborough, TN

#85 Jan 10, 2013
stupid wrote:
You have to be at least 90 years old to complain about 29 cents and teenagers stealing soda and not having the balls to say something or call the police yourself. Wtf is wrong with people? I am living in the twilight zone.
WHaT AN IDiO. tell u now the (t) was left off the word before the period would not let me post with the T in place
missing items at HEB

Belton, TX

#87 Feb 14, 2013
My wife and I went to HEB to get groceries but after check out and all the packing several items were missing after we unpacked our groceries. I do not care much for one item, but when several major items go missing that's enough, and this is not the first time that's happened. Most of the time something was missing at the old HEB store. It was not worth it to go back and reclaimed the items.

I had read what the employees think about people who complaint at this forum, and they are wrong. I wonder what happens to the items that go missing from our shopping carts, are the items given to employees or returned to the shelf after someone paid for.
Jackie

Copperas Cove, TX

#88 Feb 14, 2013
I never frequented the old one, but I've been to the new one twice and have been quite pleased with the customer service. I had a gentleman unload my cart, bag my groceries and offer to help me load them in my car this last time.

I also noticed that my grocery trip, which has averaged about $140 at Walmart has been less than $100 both times I've made it to the HEB, with the same staples I always get.

So, no complaints here!
farmer

Killeen, TX

#89 Jun 8, 2013
well I bought hill country fare chicken wings in the bag and it was supposed to be 44 pieces and I only got twenty seven pieces
Paco

United States

#90 Jun 9, 2013
H.E.B does not cheat anyone and they support the local food banks , Great company!! Checkers do make mistakes, gotta watch em.
Heb partner

Temple, TX

#91 Jul 20, 2013
Ur so stupid. It's called machines that make the mistakes. Nobody is trying to cheat you. Plus it was only .10 that was wrong. Sorry that we weren't perfect for you. Smh good grief get a life. You try working there with customers like you. You make our life's harder bc your that stupid to think that heb is purposely trying to cheat you out of anything. A problem y'all customers have is y'all can't read coupons correctly so how are you gonna blame it on the cashier. They have nothing to do with it. Why Cant you think of things before you started having diarrhea of the fingers. Bc heb will cater to you but u probably were actin a hot mess so they didn't want to help you. Loser
Scorpion

Waco, TX

#92 Jul 20, 2013
If you are indicative of the typical "HEB partner" I can understand why this company has gone downhill.
Machines don't make the mistakes, idiot. People do.
And for them to hire an ingrate moron like you was one of their biggest mistakes.

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