West Bend Mutual Insurance
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In Pain

Brighton, MI

#22 Jul 18, 2012
Awful company. They totally drag claims out forever. They screw over honest people!! Been with them for years, not anymore. When something isn't your fault yet you have to suffer daily for over a year because they want to drag the claim out so you finally give up is ridiculous. Never ever would recommend this company.

Milwaukee, WI

#23 Aug 28, 2012
So let's trust our healthcare dollars to Insurance companies!! WTF!!!!
Former customer

Minneapolis, MN

#24 Dec 18, 2012
Several years ago our company had West Bend for auto insurance. One of our employees hit a parked truck. Small scratch maybe maximum cost to repair $400.00 West Bend paid the guys estimate of $5200.00. When I called and told them the actual damage was minimal and they should send a claims person to look. They said for such a small claim it wasn’t worth the cost,
This year I took a fall in one of their insured s poorly maintained landscaping and poorly lite parking lot, broke elbow, 90 days laid up with severe pain, my health insurance covered medial. West Bend offers to pay co-pays on insurance only.(Less than $150.00) When asked about some compensation for time off work they refused. Told me to watch where I am walking. Said they will fight me with jury trial rather than pay a few hundred dollars for lost wages. No wonder insurance premiums are so high. I would go without insurance than to go back to West Bend.

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