Vinyl Replacement Windows

Full story: Newsday

Q. I have an old house that has been sided in vinyl. I want to replace the double-hung wood windows.

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RickR

Middletown, RI

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#63
Jan 22, 2011
 
With all of this conversation about this glass and that glass, this vinyl and that vinyl there is no conversation about the installation process. Most of these suppliers do a poor job of installing their windows, allowing for air infiltration around the perimeter of the window. The gaps between the window and the frame opening.
Some, as hard as it is to believe, simply stuff some fiberglass insulation in the gap, others use 60's "technology" of an open celled foam. Both are antiquated and ineffective, allowing air and water to infiltrate.
Regardless of which window you select, make sure your installer follows today's best practices.
A good instructive video can be viewed at...
http://www.osipro.com/winteq-video.shtml
glp MD

Philadelphia, PA

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#64
Feb 4, 2011
 
Any body with any opinion regarding the quality of "Lifrscapes windows" manufactured by "Ideal window, NJ"? I serched all the discussion forums, there is not much informatiion regarding Lifescapes Windows.
Thx
gil

Fresh Meadows, NY

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#65
Aug 29, 2011
 
need help fell for u.s. window factory high pressure sales pitch,are they any good?
John emerson nj

Mount Kisco, NY

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#66
Sep 13, 2011
 
gil wrote:
need help fell for u.s. window factory high pressure sales pitch,are they any good?
Don't know about u.s.window factory but maybe I should have inquired about them. Instead I went with Thermo-Tite window which was a big mistake. In the beginning they were o.k. but I've been trying since April to get a bow window replaced (it leaked and ended up making my ledge rot) The seal just decayed or something, cold air outside air now also. Can't get the owner (according to the ads and if he really is the owner) Randy Leeds to call back after about 15 tries. The only time he did call is when i complained to the BBB.
Then I heard they closed up shop and reopened as 1'st Choice Window Group. If they operate like Thermo they would be my last choice.
THERMOTITE RIP OFF

AOL

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#67
Oct 13, 2011
 
i bought windows from thermotite i was told they are energy star approved...THEY ARE NOT.At the time i purchased the windows they also told me there was a lifetime warrenty.One of my windows broke i contacted them and they sent someone here to replace it for $150.00 "service fee".The tech came then i had to wait two weeks... They called me a day before to confirm i was going to be home cause they had my new window.As soon at the tech showed up with my new window they advised me of another $100.00 fee to intall the window.I obviously refused to pay it and the supervisor at the company told the tech to leave and he did. NOW a NEW window cost $250.00 add these two "service fees" and what does it come out to....$250.00....MY advice STAY AWAY FROM THERMOTITE they are MISLEADING,GIVE YOU THE RUN AROUND, ARE VERY UNPROFESSIONAL AND NASTY WHEN YOU CALL THEM OUT ABOUT MISLEADING CONSUMERS. i paid about $5000.00 for the windows from them and now im going to call better buisiness, NYC DCA, IRS,and NYS attorney generals office,.. and of course my lawyer
Paul

New York, NY

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#68
Nov 1, 2011
 
Novice wrote:
Just finished shopping for Windows. I had 3 dealers present their product to me. Thermotite, Pella, and Tri-state(Seaford LI). I am doing 22 windows and a Patio Slider. Tristate was asking 13k for their double hung dual glazed Low E with Argon. This item was good, but Thermotite misrepresented the fact they do not make this window themeselves.After some research i became aware that this window infact is made by Ideal, so if I really liked this window, why wouldn't I just call Ideal come give me an estimate and cut out the middle guy?.. any way I then contacted Pella, beacue I saw an add for the Pella impervia at 600 per window. The rep came and told me that he cant give me the 600 price, not sure why, but his quote came to 24,000 for my windows. I said thank you and have a nice day. Tri-State came in with their product, and it was triple pained with krypton gas, they also gave a qoute around 13k, but after thorough negotiations we settled for the higher 10k region. I decided to go with TriState. Hope I made the right choice. My neighbor just did his whole house with Pella Lowes stuff: Thermostar.. he paid much sheaper than all of my quotes...like he paid 8k total. I am hoping I get what I am paying for..a better product.
How are the windows?
Unified is terrible

Concord, CA

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#69
Dec 19, 2011
 
BUYER BEWARE!! Signed contract for two doors and two windows in August... now its December and Im still dealing with these fools. At first, they did an ok job. As of 11/12 there was a couple of items outstanding. Now its 12/1 and they still havent completed the job. Stay away from these guys... far, far away! Both "general managers" are nasty when you ask them to complete a job in accordance with the signed agreement. If you go with them, hold the check until EVERYTHING is done...If not... It will NEVER get done.
DepressionGlass

Long Beach, NY

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#71
Jan 5, 2013
 
I have an old Victorian house needing about 36 windows. I decided on replacement windows since they would give me the best insulation and would be the most practical. I met with all the major replacement window companies. Anderson's were awful. Bad lock and poor construction. I was similarly unimpressed by most products and companies. Until I met with Tristate. Their windows had the best construction, with the welded metal frame and triple pain argon gas windows.
After Tristate took all the measurements, they came in with a cost right in the middle of the nearest contenders. We discussed the fact that every one of my window openings looked like they were designed by Salvador Dali. None were square. That didn't effect cost. Installation was rough, with lots of salty language, but every window opens and closes and is sealed perfectly. Not to mention they are easy to clean, provide lots of insulation against sound and weather.

Update: During SuperStorm Sandy, my neighbor's chimney cap was propelled in to my window at about 40 mph. The explosion sounded like a missle hit. Amazingly, it only smashed the first layer of glass. The other 2 layers survived. That is high quality. More amazingly, when I called Tristate, they agreed to replace this window at NO CHARGE. Their installer came, took measurements and 2 weeks later came back with a new window installed in minutes. QUALITY AND RELIABILTY AND EXCELLENT CUSTOMER SERVICE are what make Tristate my top recommendation for a window vendor.

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