Review: Sam's Auto Haus

Review: Sam's Auto Haus

Posted in the Keno Forum


Medford, OR

#1 Feb 4, 2014
I had the worst 9 months and 6 days with this shop it was a nightmare. He left my car filthy dirty on the inside. The items on the estimate still are not right. He put us off for a really long time. I had to call the BBB because he wanted to charge me $900 after he had it for 6 months for something and he couldn't provide a cost breakout to me. Then he left a very rude message on my phone and told me to stick it where the sun doesn't shine. Who wouldn't call the BBB on him. I even paid him half of what we owed him after he had it for two months and he gave me his word it would be done in 2 weeks. He failed to comply with our agreement. Then he made us pay the rest in cash and wouldn't even let us test drive it before we paid. He broke the radio, the coolant gauge isn't working and the rear brakes are still rattling. When we asked who test drove it he said "I guess I did." so he can't even remember if he test drove it. He blames all the problems in the owner, like when he blew two pistons in our motor because he didn't have it timed right and blamed it on us. Yet he still footed the bill for a new engine. Don't go to this mechanic I know people who had their cars towed out because he couldn't fix their cars right the first time.

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