Review: Pads Paws & Claws

Posted in the Kenilworth Forum

matt

Cranford, NJ

#1 Mar 28, 2009
its good
Heidi

Rahway, NJ

#2 Jul 19, 2009
terrible
Yorkie Owner

Cranford, NJ

#3 Dec 21, 2009
My dog had red abrasions on his scalp. The owner was rude when I asked for a pick-up time after 3 hours. She kept insisting she could give me no pickup time. I told her I was not rushing her but the snow was worsening and I had a sick child at home and needed a time frame. She told me to come and get my dog in 30 min and he would just have a bath. I said I did not want this and wanted the whole service and she said "Come and get your dog now". When I got there, she demanded $26 or no dog. I told her I did not authorize this service. She called the police and told them I refused to pay her. The policeman said "$26 for a bath?". I asked for a price list and she said she had none and no prices were posted. Clearly I was being overcharged.I had no choice but to pay to get my dog back. When I returned home, I noticed a pinkish hue on his scalp, slight bleeding from abrasions. I am submitting my picture of his head to the Cranford Police Dept for their report. This shop owner is abusive to pets and their owners.
lisa

Scotch Plains, NJ

#4 Jan 28, 2010
Not only bad service but the owner is so rude, think she knows everything and i really don't think she has much of a business.
cute dog owner

Cranford, NJ

#5 May 24, 2010
the owner is just so rude. my dog does get a good cut (there is a nice groomer at the place) but it scares me that when i take my dog to the shop she shivers with fear. she has been groomed elsewhere and not been fearful. So i worry about the place. But, to be fair, my dog looks great when she is done and there are no outward signs of problems>
My Dog

Cranford, NJ

#6 Mar 29, 2011
My Bella loves going there. She practically drags me to the door. And she is always groomed quickly, and looks nice when she is done. I just wish they worked evenings.
anon

Cranford, NJ

#7 Nov 10, 2011
I tried it once when it first opened...NEVER AGAIN! Everytime I pass it, I am amazed it is still in business.
Doggie DONT

Montclair, NJ

#8 Dec 1, 2011
HORRIBLE!!! The wretched owner is nasty and unprofessional, but, more importantly, when I got my dog home he kept licking and licking what looked to be some sort of an insect bite in his genital area. I took him to the vet the next day because it seemed to really be bothering him and it turns out I paid $95 to my vet to have him tell me that the groomer had nicked him with the clippers. All I kept thinking was that my dog HAD to have SCREAMED when that happened and they didn't even have the decency to let me know so that I wouldn't be worried when I finally discovered it.
Also, FYI, they charge $20 for every half-hour you are running late to pick your dog up.
Katie

New York, NY

#9 Jan 16, 2013
The owner is extremely rude & creepy ! She doesn't listen and is not professional... Negative energy all around her.
Frank

New York, NY

#10 Mar 30, 2013
I have literally never once given my opinion about anything via the internet but I have to take the time to tell people that this place this place is the absolute worst. The owner is awful and instead of explaining things to a new dog owner like myself she just continuously made rude and unnecessary comments, until I took the dog from her hands and told her I would never take my dog there again. Do yourself a favor and go somewhere else.
Debbie NJ

United States

#11 Aug 1, 2013
Not only is this place the worst my dog was hospitalized as a result of the butchery of the groomer ..4 staples later ..Do yourself and your pet a favor stay out of this flea infested hell hole ..The owner is a sick person and a racist to boot .. It should be closed down !

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