Wanttoknow

Louisville, KY

#41 Dec 31, 2012
Check this wrote:
They have also graduated to hitting parked vehicles in the much larger "arm trucks". This happened at a local business, I, as well as others, witnessed the incident. Like I said, a business, trucks have never hit any vehicles before and was parked waaaaaay far away from the dumpster. The driver didn't get out of the truck, or say anything to anyone outside watching... he just drove off. Poff was called the only thing they would say to the owner of the vehicle was the drivers first name. Little so they know, they will pay for it willingly or charges will be filed on driver ans company. And the entire thing is recorded on company security cameras.
I have never had any grouble from POFFS. But i will tell you this.....another local garbage company has issues also. They have "so called mechanics" that replace breaks, air lines etc and dont even test drive these trucks after fixing them. They do not even require a CDL for their mechanics. I know of several accidents due to mechanic error that have occurred due to this negligence. I will not name the company but it is not Poffs anbut they are located in LIly.
customer

Brodhead, KY

#42 Jan 1, 2013
Does anyone know if they are picking up today?
I know its New Years but some places are open as usual.
yep

Brodhead, KY

#43 Jan 1, 2013
Poof picked up trash today.
So all you people that are scheduled for Tuesday pickups dont complain when they dont pick up tomorrow because you didnt take it to the road for pick up today.
Old Man

Hartland, WI

#44 Jan 1, 2013
Be nice if they would drop a schedule through holidays just in case they don't run.
yes

Winchester, KY

#45 Jan 2, 2013
Old Man wrote:
Be nice if they would drop a schedule through holidays just in case they don't run.
They always have a message on the bill thru the holidays if there's a schedule change but they should have to stick to that because that's what we have to go on that's why I was a little upset when I followed their schedule and they didnt not because I didn't have mine out
linda

Wayland, KY

#46 Feb 26, 2013
whats up with poff carting not picking up trash?
I pay for their service..And my bill went up to 18.95...So its is their job to pick it up..called them a few times and got no answers..Said the truck broke down ..yet i saw them pick up my neighbours trash...
Swiggey

Duluth, GA

#47 Mar 21, 2013
ploff wrote:
i wouldn't complain so much about the rate increase due to fuel prices going up, but when prices went down my rate didn't decrease
Good point!!
Smokey

Duluth, GA

#48 Mar 21, 2013
Got the increase. Called and they said the land field keeps going up....lol. Land field knows nothing of it....lol. Blame someone else!! Dropping ours :)
Laura

Nicholasville, KY

#49 Mar 21, 2013
Is it only 18.95 a month for Poff? We have Waste Management and it's paid for 3 months. They keep creeping up in price. For 3 months it's almost 90.00. I've been thinking about changing to Poff if it's cheaper.
keavy nut

London, KY

#50 Mar 21, 2013
Waste management did not go up and they have not missed a day in the 2 years I have used then Changed from Poff because they missed once every month or so
okay

East Bernstadt, KY

#51 Mar 21, 2013
poff is just under $57.oo for 3 months.Have no idea how much WM is.How much does WM charge monthly?
Currbie

Duluth, GA

#52 Mar 21, 2013
Increase bunch of bs. Bad service to go with it
Old Man

Windsor, WI

#53 Mar 21, 2013
Seems if though everytime we get a bill there is an increase on it. What's up? My paycheck ain't got no increase on it.
welp

London, KY

#54 Mar 22, 2013
heard poff was going out of business
Average Joe

Duluth, GA

#55 Mar 22, 2013
School system always gets their increase on everything
Laura

Nicholasville, KY

#56 Mar 22, 2013
Our last bill from Waste Management for 3 months worth.

pickup with cart-67.90
environmental fee-1.36
fuel and material surcharge-17.04

total-86.30

So yeah. I think Poff sounds like the better deal. I'm probably going to switch over to them. Waste Management keeps going up so if I can save some money with Poff I will. 57.00 sounds better.
marine65

London, KY

#57 Mar 22, 2013
I switched to Poff last year. Better service and lower price than Waste Management.
Poff Customer for Years

Corbin, KY

#58 Jul 22, 2013
Jbs980002 wrote:
I'm not saying they have bad service. I would have appreciated a notice they were raising fees. I don't like being blind sided and it was very unprofessional of them to not notify their customers.
I have been a Poff Customer for years and I DID receive a letter stating that beginning on a certain date our rates were going to raise. I can't believe that people think $17.75 is to much to pay for garbage service. If you think that price is too high then: load up your own garbage, Drive to the landfill, and pay the fee each week to dump your trash...bet your tune will change real quick.
New School

East Bernstadt, KY

#59 Jul 22, 2013
If you have Waste Management, call them with to cancel with a quote from Poffs and they'll match or beat it.
No Complaints

Nancy, KY

#60 Aug 5, 2013
I don't know what the big fuss is about Poff's is still the cheapest trash pick up in London I don't mind paying extra

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