To Eastern Cable Corp

To Eastern Cable Corp

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To Eastern Cable Corp

Middlesboro, KY

#1 Jun 26, 2013
If you do not have the money to update your cable service, then please bow out and allow Time Warner or basically any other cable provider into your coverage areas. 65 dollars a month for 2 meg internet speed is beyond ridiculous. This is 2013, not 1998. Either stay up with the times or graciously bow out. What awful service. I would be ashamed to even work for the company.

Williamsburg, KY

#2 Jun 26, 2013
please think first

Middlesboro, KY

#3 Jun 26, 2013
please please take my advise here. you want to think hard long and hard before you go with time warner! its nothing but a headache and the service is getting worse than better since they bought out new wave cable company.

time warner walked into a mess of old lines and bad fiber optic cables when they bought out new wave cable company. right now my service is the worse its ever been. i also have an hd tv and might as well just use an outside antenna or rabbit ears or have no cable at all.

the service goes out all the time and my internet speed is decreasing more and more as the months go by. when the internet goes down so does the phone! i can be sitting here in the middle of the day and out it goes. no phone, no internet or no tv.

beware what you ask for because sometimes bigger isnt always better!

the only thing i can say about time warner is that their customer service reps polite. in all of the mess i have had during the maybe two years i have had them after they bought out new wave, there has only been one service rep that was apparently having a bad day.

when you have to say that the only good thing is the customer service of a company then something is dead wrong. as a consumer we shouldnt have to even be calling them that often in the first place!!

United States

#4 Jun 27, 2013
ANY other cable provider would be leaps and bounds better that Eastern Cable. I can't believe they're even still in business with such awful services. A complete joke.
I hate Eastern Cable

Lebanon, KY

#5 Jun 27, 2013
I live in a part of town where nobody is allowed to service except Eastern Cable.

You can get 6 meg DSL from AT&T for 46 / month which is what I currently use. As a gamer I want faster downloads and uploads to begin streaming. Eastern Cable is such a joke of a company. My internet was constantly going out. Sometimes for hours on end. The lack of support really sucks as you can only contact them from 8-5 or whatever. My net would go out for 6 hours plus sometimes and had no way of contacting them to fix it.

Essentially they just told me they have no idea why it's been like that and it wasn't just me, one of my neighbors had it happening too, thats when I made the switch. I haven't been with Eastern Cable for almost 4 years and I am still amazed they do not offer faster speeds and are still charging that ridiculous price.

Oh here's the other thing. they also charge a ton of cable TV, for what 50 channels? BUT THERE'S A CATCH. You are purchasing Eastern Cables limited amount of channels when all they do is just rebroadcast DirecTV through their lines (which I'm sure could be borderline illegal) How do I know? I've had channels go out with eastern cable and on the bottom it would say this channel is unavailable please contact DirecTV with their phone number.

Anybody who still uses their service is a fool who has no idea how much they are ripping themselves off.

Chicago, IL

#6 Jun 28, 2013
Anyone else still without Internet ?
Eastern Cable Blows Goats

Richmond, KY

#7 Jun 28, 2013
I so agree with you guys. Eastern Cable has such horrible service and they have no plan to improve it. Hopefully they'll go out of business soon.

United States

#8 Jun 29, 2013
you all do know that getsetgo internet is coming to town right ? It is complete wireless internet and is 4g up to like 12 down speed. you can check them out over at

Gray, KY

#9 Jun 30, 2013
KG4KBU wrote:
you all do know that getsetgo internet is coming to town right ? It is complete wireless internet and is 4g up to like 12 down speed. you can check them out over at
No they aren't. I asked them. When are you saying they are coming?
To Eastern Cable Corp

Middlesboro, KY

#10 Jul 3, 2013
God I hope you're right KG4KBU and I hope you're wrong NOT.
To Eastern Cable Corp

Middlesboro, KY

#11 Jul 3, 2013
I just called getsetgo and they are not currently available in the Gray area :( I know several people who switched to satellite internet and are pretty happy with it. I'd definitely go with that over Eastern Cable's 65.00 a month dial up speed broadband. If they keep losing customers, hopefully they'll go belly-up.
Die Eastern Cable DIE

Middlesboro, KY

#12 Jul 3, 2013
I agree that Eastern Cable is a complete joke and needs to get out of the cable business. They cable TV and internet is laughably bad and they will not upgrade to better service. Mr. Eubanks, please get out of the cable business if this is the best you can do.

United States

#13 Jul 3, 2013
well once sprint launches their LTE in the area (soon) and it will also be on 800 mhz which will extende coverage folks may be able to go with: That is if the getsetgo option IS not in your area. LTE with sprint is already popping up in Lexington so it shouldn't be much longer
I dont know

Charlestown, IN

#18 Nov 6, 2013
I have called Eastern Cable and questioned why I get a Directv message on the screen when the channel is out. They have told me that they have no idea what I am talking about...

United States

#19 Nov 6, 2013
Mine says it also... "Signal out direct tv"
Maybe Wrong

Louisville, KY

#21 Nov 13, 2013
But to my knowledge it is against the law to broadcast Directv as their own cable.

Dyer, TN

#22 Dec 1, 2013
You should all take a picture of what the tv says when things are out and contact direct tv. then contact the fcc.
Eastern Cable is terrible

United States

#23 Dec 1, 2013
Not to mention they done away with AMC that had my favorite show The Walking Dead, plus half the channels are fuzzy at certain times of the day, and it's not the tv, because it's brand new, and not just at my house. They have been out to supposedly fix it but it never does.

London, KY

#24 Dec 11, 2013

United States

#25 Dec 11, 2013
if you pay for tv you are stupid. ahahahajahahajaa

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