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1 - 11 of 11 Comments Last updated Mar 23, 2011
Horrible Experience

Salina, KS

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#1
Oct 7, 2009
 
Junction City Pediatrics is now a horrible ran business. My kids have been clients for over 10 years, but now the customer services is horrible. For a business that is ran to help children they do not act in the best interest of the children they treat especially if you have multiple children. They refuse to set up appointments for siblings on the same day. Their argument is that per their policy they don't allow it. When asked to see the policy they could not show anything. Then they say its the law. Ha...what a joke. Receptionist was rude, the Practice Manager - Shannon Gaston has no people skills & could not provide the policy to show this is their policy then offered to get something in writting to show it is the law but couldn't get that either. Very inconsiderate to parents w/ multiple children. Dr. Hannah would not see a client only b/c there was only 1 parent. I now see why so many people leave this business. Serveral families have referred me to practices in Manhattan.
Jenny

Dodge City, KS

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#2
Oct 7, 2009
 

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I take my children to Pediatric Associates in Manhattan. They are open late, open on Saturdays and Sundays for sick kids. It is worth the drive over there for my children. They have seen both of my children on the same day befor and there is always only one parent with my children at a time. No need for us both to always be there.

Drive the extra mile and take your children to Manhattan. It's worth it!
celeste

Junction City, KS

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#3
Oct 7, 2009
 

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You are better off going to see a doctor in Manhattan...but...if you/family member have an orthopedic problem...the only place to go is Topeka...trust me...I have been there!!!
money hungry

Wichita, KS

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#4
Oct 7, 2009
 

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Sounds like greed to me. The more appointments made, the more you have to pay. 4 kids, 4 different appointments, 4 different co-pay = easy way to make money off their patients.
Happy jc pediatric client

United States

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#5
Oct 7, 2009
 
I have been a client of JC ped for 5 years and Dr Hannah is the best Doctor our family has seen.He takes as long as he needs to do a complete exam instead of rushing to see more patients. All 3 of my kids love him. I hope he stays in junction city for a long time. I couldn't be happier.
donna

Junction City, KS

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#6
Oct 7, 2009
 
Your right the hospital is a mess. I go to Manhattan for all my medical. Everyone should be doing so. The fundraiser lives in Chapman and so do some doctors. Many of the doctors come from manhattan to work one day in JC. But cindy never mentions that. Its always we have a new doctor...
Not true...
Docs

Wichita, KS

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#7
Oct 8, 2009
 
I have been to Manhattan peds and here. Both good. Here they missed the right diagnosis once but it was just a minor issue. But I like the doc.
Carla

Osage City, KS

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#8
Mar 23, 2011
 

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I was checking some reviews and I have to agree with some of you. I'm new to Fort Riley plus I'm first time mom too. I just called to Junction City Pediatrics Associates to schedule her appointment to see a new doctor. My first impression... receptionist its very rude and therefore I'm not going to bother in taking my baby there. She said why you need to bring the baby in? well that is what responsible parents do when they have a baby. She gave me an appointment 2 weeks from now??. Called pediatrics associates in Manhattan and what a difference. She was very nice and made me feel comfortable. She also gave me an appointment for the day I need it 2 days from now.

Customer service matter.
Good Doctors

United States

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#9
Mar 23, 2011
 

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Pediatric associates in manhattan is the place to go. They stay open late because they want to avoid the ER visits. They are on call so you can contact one of the Dr's from that office at anytime. Our son was very sick last year and eventually had to be hospitalized, but they informed the Dr.that was on call about our son. If your child is sickthey will meet you at the ER when you need to take your child in. Would not go anywhere else.
agree

United States

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#10
Mar 23, 2011
 

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I see Dr. Getachew and she is a great dr, if they will schedule you w/her. The nurses are very nice and friendly. The receptionist is abrasive but I think that is just her personality. There is one dr there who is very rude. After getting the ok to give my baby cereal @ 2 months since formula wasn't enough for her I brought her in 2 weeks later because she was sick and the dr yelled @ me and my husband and told us we were going to have an obese 6 year old. I asked if she was sick due to having cereal and she said no, she was just going to be fat and I was ok w/having a fat kid continue her on it. I was offended and shocked. If I can't see Getachew I will take her to manhattan. I've heard wonderful things about manhattan pediatrics but had a bad experience w/one of the drs and that made me choose Getachew over them. If I ever do change drs it will be to go to manhattan but I will make sure I tell them I don't want to see the one dr lol.
observation

Junction City, KS

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#11
Mar 23, 2011
 

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I took my children to Dr. Rose in Manhattan. Excellent care and a reall caring Dr. 5 Star from me.

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