Small problem @ Handy's on 6th

Small problem @ Handy's on 6th

Posted in the Junction City Forum

Since: Jul 09

Junction City

#1 Dec 7, 2012
I'm not saying anyone did anything wrong. On the Wednesday of the big Powerball drawing last month, I went in to purchase a $10 ticket. Ahead of me were two rather difficult customers arguing with the two young ladies on what they wanted and how. 1 of the young ladies working there broke free, asked what I needed. I said I just wanted ten dollars worth of powerball. She quickly got me my tickets and rang up the total. I swiped my Debit card and left. On Thursday I checked my on-line balance and was charged $15 dollars for the transaction. When I went back and asked to speak to the manager I was told to leave my name and number and she'd get back to me. That is now over a week ago! I like Phillip's 66 gas, but I won't buy anything inside the store again!

This just isn't good customer service.
consolation prize

Junction City, KS

#2 Dec 7, 2012
We at Handy`s wish to express our sincerest apologies. Therefore, you will receive a $5 Handy`s gift certificate, delivered personally by Mick Wunder. The Daily Union will publish a front-page color photo in the Weekender Edition of the presentation. This small token of our appreciation is to show that we at Handy`s value all of our loyal customers. Please continue to shop Handy`s.
bill

Manhattan, KS

#3 Dec 7, 2012
my car was damaged at the handys car wash on ash. filled out all the paperwork and manager was suposed to call me. never did and that was 3 months ago
agreed

Junction City, KS

#4 Dec 7, 2012
bill wrote:
my car was damaged at the handys car wash on ash. filled out all the paperwork and manager was suposed to call me. never did and that was 3 months ago
Bought a bottle of Everclear at Handy`s Liquors. It tasted really strong and I ended up vomiting and passing out. Complained to management and they said they`d get back to me. Still waiting.
bob

Junction City, KS

#5 Dec 7, 2012
agreed wrote:
<quoted text>Bought a bottle of Everclear at Handy`s Liquors. It tasted really strong and I ended up vomiting and passing out. Complained to management and they said they`d get back to me. Still waiting.
So your saying poor customer serice is ok with you? What kind of piss poor manager dosen't respond to customers?
Thats Easy

Junction City, KS

#6 Dec 8, 2012
bob wrote:
<quoted text>
So your saying poor customer serice is ok with you? What kind of piss poor manager dosen't respond to customers?
Management trained under Wunder and Powers.
Corruption

Burlington, KS

#7 Dec 11, 2012
DO NOT GO THERE!!!

Gas pumps are old, screens do not work right, you are outside and ask for a receipt, tells you go inside?

The screen asks want a wash today and you cant get it to clear.

Big rip off steer clean of that overpriced dump!
Broken

Sun Prairie, WI

#8 Dec 11, 2012
Pumps are always broken. Two the other day had notes over the keypad. You did not see that until you got out of your car. Girl said they are calling in work orders everyday. Duh! Does that give you a clue that the pumps are trash.

The pumps are always broke. Never gives receipts, tells you to go inside. The keypads don't work half the time. I wouldn't be suprised if you are getting less gas for you money. Maybe that is why the pumps don't work right, tampering??? Maybe!

They need to get new pumps or close down the business. This is BS!

Since: Jul 09

Junction City

#9 Dec 11, 2012
Guess what? Just got a call from Chrystal @ Handy's and I guess that they will give me my 5 dollars back. Amazing and thanks. Thought they forgot about me! Still need to be more careful with my debit card in situations like that.
Thank you Handy’s and especially Chrystal!
touching

Junction City, KS

#10 Dec 11, 2012
The Old Sarge will be re-united with his five spot. The screen is blurry and it`s hard to swallow . I`m tearing up just imagining the heartwarming return of Abe`s solemn visage, printed indelibly on legal tender, being passed back to Sarge`s waiting hand. This compassionate act is what makes JC a great place to live. The goodness to be found here goes under-reported.

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