What is the diffrence in ACT and Dial...

What is the diffrence in ACT and Dialamerica

Posted in the Jonesborough Forum


Johnson City, TN

#1 Mar 20, 2013
which is better

Bristol, TN

#2 Mar 20, 2013
I'd wager DialAmerica--been to ACT.

They treat you like shit. Seriously unless you are desperate, go for DialAmerica. Could be worse, but I'm doubtful. ACT is just trash. Just a really shitty place to go in to everyday. Maybe if they'd change some of the management/sups, it might be different.

But currently, no. Run. In the other direction. Even off a cliff would be better than running to ACT.

United States

#3 Mar 20, 2013
I've worked at both act and dialamerica, and dialamerica rocks compared to act. Act is just total garbage and made me miserable. At dialamerica he supervisors rock (mostly) treat you wih dignity and respect and paid weekly is a plus.. If you get a choice do megabus/renewals instead of PF. It's much more relaxed and enjoyable. Worked there for a few months so far and not a single complaint. World have 15 complaints a day at act..

Johnson City, TN

#4 Mar 20, 2013
Thanks I was hired for megabus

Johnson City, TN

#5 Mar 21, 2013
mandm2100 wrote:
Thanks I was hired for megabus
Good stuff, so you will have Leah as your trainer, she rocks. In your "nesting" period you will have Grant, you'll love him as well. After that it's anyones guess who you will get. With megabus just remember, it's no pressure sales and you deal with ghetto people all day complaining they missed their bus and want a refund etc etc.. If you can get past that you'll be fine. Renewals is another part of megabus where you will be cross trained on that in a few weeks. That's a bit more, well pressure sales but we have had people who do awful at it, and they try to accommodate them and put them back on megabus. Never had a sit down and felt threatened. Never had a "bitching" at like at ACT that was daily and for no reason.

Also, you wont get more than 30 hours a week, but they have the most flexible schedule and work around it. So if you have another job or go to college this job is perfect. Never had a single problem requesting time off, just give a two week notice and you'll be guaranteed the day off (98% of the time), but with no pay. I was working the morning shift during the holidays then needed night shift for college in Jan, schedule was changed to the exact times I needed the very next week.

You are given about 12 minutes of break on a regular 5 hour shift. It does not have to be done all at once. The exits are nearby if your a smoker and if you can finish a smoke in 4 minutes or enough to get by then you can do that 3 times a shift.. If lets say you go over and are like 16 minutes for the shift, no one will care unless you make a habit of doing it.

Cons.. Pay sucks partly due to only being a part time job, but it is paid weekly. Look to bring about $200/week take home after taxes. If you're great at renewals, closer to $275-300/week, and I mean great at it. ACT you will get around $700 take home every 2 weeks, that's with the mandatory overtime on Monday and Tuesday (For ATT).

Johnson City, TN

#6 Mar 21, 2013
nice, do they have soda machines on site

Johnson City, TN

#7 Mar 21, 2013
There are soda and snack machines. It really is a great facility with great people. I had to leave due to horrible migraines.

Johnson City, TN

#8 Mar 22, 2013
They have a full service gas station in there almost.. They have coolers with drinks/chips/ice cream/tv dinners etc... Only thing missing is gas, lottery tickets, smokers and beer. This was put up by avanti a couple months ago. They're not "typical" vending machines but coolers at gas stations, you don't have to pay money to pull something out but you are being recorded and there's a self pay kiosk in the room.

Johnson City, TN

#9 Mar 22, 2013
sounds cool,definately better than ACT

United States

#10 Apr 18, 2013
Dial America is as bad as act!!!!!!! Give it about six months and they will write you up for everything!! ITS ALL Good at first then all hell will break loose! Dont trust. Leah or anyother "Team leaders" ! THE Only way you will make it is kissing ass. GOOD LUCK IF SYLVIA IS YOUR SUPERVISOR SHE ACTS LIKE A BULLY DOES NOTHING TO HELP THE EMPLOYEES WHEN SHE IS NEEDED SHE JUST LIKE WHAT EVER!!!!

Johnson City, TN

#11 Apr 18, 2013
thats funny thats not the way i seen it in the videos online

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