Citi Call Center in Gray

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Jobless

Chatsworth, GA

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#1
Mar 16, 2010
 
Can anyone tell me if the Citibank call center in gray is a good place to work, what it pays, and if they are hiring? I am new to the area and trying to find a job. Thanks
well

Bristol, TN

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#2
Mar 16, 2010
 
Not long ago they outsourced some of their departments out of the country. Good luck trying to find something around here. The job market is ridiculous and a lot can depend on who you know.
Jobless

Chatsworth, GA

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#3
Mar 16, 2010
 
Wonderful, I don't think I want to work there then. I did work for a call center that was doing the same thing when I got laid off. Thanks for letting me know.
FreakyDeaky

Memphis, TN

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#4
Mar 18, 2010
 
What kind of job are you looking for?

“It ain't got no gas in it.”

Since: Mar 10

The Nervous Hospital

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#5
Mar 18, 2010
 

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Maybe I'll call that thar call center to see ifin they have any mustard & biscuits.
frozenbunny

Kingsport, TN

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#6
Jan 1, 2011
 
NO, you do not want to work for that call center, it SUCKS! I work there and I hate it and am desperately trying to find a way to get laid off.
Tomcat

Kingsport, TN

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#7
Jan 1, 2011
 
frozenbunny wrote:
NO, you do not want to work for that call center, it SUCKS! I work there and I hate it and am desperately trying to find a way to get laid off.
Let your Money drop! You'll get unemployment bc it's the economy they will deny unemp. 2x but the 3rd time they let it go through
The One

Jonesborough, TN

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#8
Jan 2, 2011
 

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I worked there for a while and that place sucked my soul out. If you want to come home with a horrible temper, an empty pocket, and a structurial monarchy at work, then yes it's the perfect place for you.
HateCiti

Elizabethton, TN

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#9
May 3, 2011
 

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Citigroup in Gray TN has got to be the worst place to work. They have unreasonable standards to meet and you are made to feel like a Kindergardener in trouble with his teacher. From the outside looking in it seem great... then you get in there and the place slowly sucks the life out of you. When we would see the new hires taking a tour, so many of us wanted to tell them RUN FOR YOUR LIFE! It's not too late!! Please do yourself a favor and don't ever step foot in that hell hole.
I was there

United States

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#10
May 10, 2011
 
Several years ago. MANY wonderful people, I'll always remember that.

Sorry you guys are having a rough time.
Anonymous

Mooresville, NC

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#11
May 22, 2011
 
I worked at Citigroup for 4 years. The first year I liked my job, but my dept was closed and sent overseas. Now they hire only for collections, if u are happy making 9.75 hr and being depressed all the time this is the Job for you, good luck
Who is ceo now

Mooresboro, NC

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#12
Dec 1, 2011
 
Anonymous wrote:
I worked at Citigroup for 4 years. The first year I liked my job, but my dept was closed and sent overseas. Now they hire only for collections, if u are happy making 9.75 hr and being depressed all the time this is the Job for you, good luck
who is ceo now??
WTFE

Piney Flats, TN

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#13
Dec 2, 2011
 
Jeff Jones....he is nice.. then you have Fake Ken Harris....he is ok...but very FAKE in everything.. ....They let some people buy with anything while other's have to pay the price.. They have one supervisor, that runs around all the time.. Most think she is on some type of drug... many have reported how unprofessional she is but nothing was ever done......all she does is drink energy drinks and smoke... never there......if you can put up with the bs and the office politics you will be fine..
Debating

Elizabethton, TN

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#14
Dec 6, 2011
 
I may have a job there soon. Very concerned with turn over and stability. any current employees have some input?
sargent studder

Kingsport, TN

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#15
Dec 7, 2011
 
does any one have a good number for HR in gray
Pete

Kingsport, TN

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#16
Nov 9, 2012
 

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Really good place to work with very reasonable goals... I worked in factories and warehouses all my life and was hired at Citi and made bonus every month.. the people who struggle with this job are those who are drama, can't show up for work and simply won't apply themselves... excellent job
Prairie Dog

Dunn, NC

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#17
Nov 10, 2012
 

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I work at Citi. I have to say that the benefits are great. You won't find many places that give you 30 paid days off a year (including holidays) the day you start. But it does suck the life out of you depending on which dept you work in. In collections you have very high quality standards that are hard to meet if you don't like kissing ass. You will feel sorry for people in the beginning and then you will become numb to it and then get tired of hearing people's stories because you can't help a lot of these people. On the other hand about half of the customers that you talk to have forgotten their payment for various reasons so if you are doing your job you will meet the collecting monthly standard. If you want an extra bonus go to collections. If you don't like making outbound calls go to customer service and listen to those people's problems. Citi is like any other call center. You are tied to a phone or a desk all day. If you don't like that type of job then it's not for you. But it's not as trashy as ACT and pays more.
Citihater

Kingsport, TN

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#18
Nov 26, 2012
 

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I worked for Citi for almost 10 years, I got fired for not making a customer happy, even tho I removed his late fee. Jorge was my supervisor & he spoke broken English & he & Nick Wallen & Ken Harris wanted me to take voice lessons to lose my southern acsent. Hello??? I am from the south & if they don't want southerners to have an acsent then they should look for a reason to fire everyone there just like they did to me. I took alot of BS from that place. After I got fired i did apply for unemployment & got it. I did everything like i was supposed to do showed up for work on time worked overtime, worked other departments, but it wasn't good enuff for them. If I had brown nosed my bosses I would still be working there but I'm not a brown noser. I stayed on the phones only logging out to take break & lunch came back on time but they still said I wasn't on the phone enuff. So I quit taking my breaks took my lunch & that wasn't good enuff either, they still said I should be on the phone more, while other ppl were logging off the phone to smoke or whatever they didnt get into trouble as I did. They got praised for taking calls they were the best on the team even tho I did more than they did. I guess I wasnt in the "group"...
Bwahahahahaha

Kingsport, TN

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#19
Nov 26, 2012
 
I'd rather clean shit out of a sewer than to work at that place again!!
Flaring

Johnson City, TN

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#20
Nov 26, 2012
 

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My daughter TRIED like hell to work there. She's NEVER even complained about a job. It's absolutely impossible there. Absolutely impossible !!!,

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