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Future patient maybe

Jonesboro, AR

#1 Nov 14, 2012
I am thinking about switching my dr to first care. Are they good? Should I?
guest

El Monte, CA

#2 Nov 15, 2012
Dr. Ragland is the sweetest person on this planet. He was my mom's doctor. Good doctor....good guy.

Since: Dec 10

Jonesboro, AR

#3 Nov 20, 2012
Dr. Ragland is my family's doctor - can't say enough nice things about him. When I lived in Memphis for several years I stayed with First Care to keep him as my GP despite the commute. I've had visits with Dr. Golden and Dr. Tuetken when he wasn't available, and was quite satisfied with their work as well.
local

Jonesboro, AR

#4 Nov 21, 2012
been going there a long time i use Dr. Tutken hes wonderful
patient

United States

#5 Nov 21, 2012
i see dr buxton and i cant get anything called it without being seen
x patient

Trumann, AR

#6 Nov 21, 2012
Good luck in getting the nurses there to call you back or do anything else as far as that goes. Most of them are lazy.
Anonymous

Jonesboro, AR

#7 Nov 21, 2012
guest wrote:
Dr. Ragland is the sweetest person on this planet. He was my mom's doctor. Good doctor....good guy.
I agree. I worked on some of his patients who were in the hospital. I heard nothing but good things!
guest

Jonesboro, AR

#8 Nov 22, 2012
x patient wrote:
Good luck in getting the nurses there to call you back or do anything else as far as that goes. Most of them are lazy.
very true. that "don't give a damn" attitude is starting to wear on me.
been a patient of dr golden's for years,good dr.but his help has eally gone down. nurse vicki is really a scroogh.
Anonymous

Jonesboro, AR

#9 Nov 22, 2012
guest wrote:
<quoted text>
very true. that "don't give a damn" attitude is starting to wear on me.
been a patient of dr golden's for years,good dr.but his help has eally gone down. nurse vicki is really a scroogh.
My son had a bone marrow transplant. Now that he is moving up to an adult doctor from his pediatrician and I am taking him to see both Dr. Golden and Dr. Ragland to see which is the better fit for him. I think they are both fantastic doctors. We will definitely miss the access we had with Dr. Matthews, but we will find a way to make it work despite the people at the front desk. That's how we did it with Dr. Matthews. He made it where we were able to text him. I work in the medical field and my son having chronic graft-vs-host disease from his transplant, I think either of them will give us a back door to. With my sons condition being serious I think they will. I've worked with both at the hospital.
patient

Jonesboro, AR

#10 Nov 24, 2012
I switched from Dr. Buxton to Dr McClure. Buxton is awful, new doc takes way better care of me, very happy I switched to him. They are both at First Care on Stadium

Since: Nov 12

Jonesboro, AR

#11 Nov 24, 2012
Front Desk, Nurses the WORST ever!!!
Anonymous

Jonesboro, AR

#12 Nov 24, 2012
patient wrote:
I switched from Dr. Buxton to Dr McClure. Buxton is awful, new doc takes way better care of me, very happy I switched to him. They are both at First Care on Stadium
I agree about Dr. Buxton. My son tried seeing her on his own and she couldn't be bothered with even trying to figure out what would help him!
guest

Jonesboro, AR

#13 Nov 24, 2012
BigBear90 wrote:
Front Desk, Nurses the WORST ever!!!
does dr golden,the main dr there,even know about the slovenly service you receive at the front desk?
even trying to call and make an appt during the am hours has become a hassle. all that new addition and pontential new patients and old ones being run off by incompetent help is just plain crazy...
Well well

Jonesboro, AR

#14 Dec 3, 2012
What does Dr. Golden being the main Dr. have to do with anything? First Care just went to a new system so almost everything was lost in the transition. First Care on Stadium happens to be one of the busiest clinics and between entering every patient's registration and insurance info AGAIN even if the patient has been there for 10 years is quite a hassle not only for you but for the front staff as well. Oh and just a FYI when calling First Care you're not calling First Care Stadium directly they have workers at a different clinic to answer the phones. They always answer the phones when they ring, although the phones seem to go down alot. You can thank Ritter for that. So keep bashing the ones out there willing to take care of your selfish ass.

PS: Not all the nurses suck.
bay parent

Ferris, TX

#15 Dec 3, 2012
Well well wrote:
What does Dr. Golden being the main Dr. have to do with anything? First Care just went to a new system so almost everything was lost in the transition. First Care on Stadium happens to be one of the busiest clinics and between entering every patient's registration and insurance info AGAIN even if the patient has been there for 10 years is quite a hassle not only for you but for the front staff as well. Oh and just a FYI when calling First Care you're not calling First Care Stadium directly they have workers at a different clinic to answer the phones. They always answer the phones when they ring, although the phones seem to go down alot. You can thank Ritter for that. So keep bashing the ones out there willing to take care of your selfish ass.
PS: Not all the nurses suck.
No excuse for how long it takes a nurse to return your call IF they even bother to return the call. The office workers are also rude and yes very lazy. So all patients it is your responsibility to make sure your DR knows what kind of service you are receiving. If enough people complain the Dr will be kicking them to the curb. We pay these people wages don't let them treat you badly.

Since: Dec 10

Jonesboro, AR

#16 Dec 7, 2012
While I can't defend the reception/administrative side of things (yes, it's been unreliable for years, and is a sticking point for me regarding my elderly parents), I do want to point out that the care I've received from the nurses who actually treat patients has always been first rate.
patient

United States

#18 Dec 8, 2012
patient wrote:
I switched from Dr. Buxton to Dr McClure. Buxton is awful, new doc takes way better care of me, very happy I switched to him. They are both at First Care on Stadium
i would like to know what you said to them so they changed drs cuz i dont want them to not see me but i cant stand dr buxton thinks i need to bring kids in with head lice to get her to call pharmacy with meds insurance covers, its insane!! i think its all about the money but she tried telling me she makes less than $5 per medicaid patient and thats crap!! i seen the bills. also will dr mcclure call u in aspirin without making you come into the clinic!
Curious

Jonesboro, AR

#19 Dec 8, 2012
Are you a Medicaid patient?
guest

Jonesboro, AR

#20 Dec 8, 2012
Curious wrote:
Are you a Medicaid patient?
Sounds like it.... Always wanting something for nothing
patient

United States

#22 Dec 8, 2012
yes and i know nothings free and im wanting head lice shampoo at half price with insurance u retard !! thats for my kids and she is also their dr also my oldest is pregnant now she will not even see her at all for her asthma or to even find out if its ok to take a tylenol, ur a ass! i hade to be off work due to risk of surgery and its hard as hell to make it and i have been a single mom of 3 for over 18 years and worked two jobs and good thing we got god judging us not u!

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