Review: Joliet Textbooks Inc

Review: Joliet Textbooks Inc

Posted in the Joliet Forum

Holly S

Manteno, IL

#1 Jan 22, 2009
I bought a book from this store less than a week ago. When I got home I realized that they gave me the wrong textbook, and the plastic wrap was half way off. I returned the book about five days later in the same condition that I bought it in and with the receipt. The lady that was in charge of the store yelled at me in front of everyone in the store and said that I was lying, and that I could not get my full refund. So she did not give me all of my money back and she insulted me by calling me a liar. This lady has no business running a store and she should seriously take some classes in customer service. She could have handled the situation a lot better. This woman is just trying to make a quick buck by ripping people off. I've talked to other people who have had similar experiences at this place. I did not lie, they sold me the wrong book that was half way out of the plastic. Please people, spend your hard earned money some other place, do not go here!!
andy

Bolingbrook, IL

#2 Feb 1, 2009
did you report the business to better business bureau?
billy z

AOL

#3 Mar 6, 2009
I love that store .The worker are so helpful and the price are the best.
Penny C

AOL

#4 Mar 7, 2009
Holly, you are lucky you didn't try to return your book with the shrinkwrap off to the JJC bookstore! I did last August and was offered only the buyback amount of $20 for a $100+ book! I refuse to shop on campus again. I shop off-campus where they have always been helpful and curtious to me.
JJC STUDENT

United States

#5 Aug 20, 2009
I Have Gone to that store for a year and have not
1 BAD THING TO SAY. They have always been cheaper!
new people

Wheaton, IL

#6 Jan 10, 2011
I used this every term for 2years they are the best. Isaved money on used books you will see iam right.
kitty1404

Streator, IL

#7 Dec 30, 2011
Ive been going there for 3 yrs and I have no problems with the bookstore, they saved me tons of trips, and ordered special textbooks for me. I like it there and I saved tons of money and I have a good time there free chips , And for the workers there very nice
Holly S wrote:
I bought a book from this store less than a week ago. When I got home I realized that they gave me the wrong textbook, and the plastic wrap was half way off. I returned the book about five days later in the same condition that I bought it in and with the receipt. The lady that was in charge of the store yelled at me in front of everyone in the store and said that I was lying, and that I could not get my full refund. So she did not give me all of my money back and she insulted me by calling me a liar. This lady has no business running a store and she should seriously take some classes in customer service. She could have handled the situation a lot better. This woman is just trying to make a quick buck by ripping people off. I've talked to other people who have had similar experiences at this place. I did not lie, they sold me the wrong book that was half way out of the plastic. Please people, spend your hard earned money some other place, do not go here!!
jjc student 2012

Berrien Center, MI

#8 May 14, 2012
this is a great place to buy your texttbooks. cheaper and no line.s
nice guy

Naperville, IL

#9 Aug 14, 2012
I saved 58.00 dollar on my book at that store. yhe people are great,they hold books for you. they all used books thank you guys.
jjc kid

Naperville, IL

#10 Aug 14, 2012
I een going to that store for year too.
Lauren

Joliet, IL

#11 Feb 7, 2014
I have had nothing but problems with this bookstore. The people in it are rude and inconsiderate. I have gone there on numerous occasions and each time I have had nothing but problems. I have also called there and was told in a very rude manner that they did not have time for my call. I would rather pay more at the JJC bookstore then give money to this business.
mike from jjc

Warrenville, IL

#12 Aug 15, 2014
lauren you must work at jjc joliettext always help me if I call for books on the phone they hold them for me if they run out of a book they call mr when it come in I been going there for 3 years.

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