Auto Concepts Joliet
Unhappy

Midlothian, IL

#1 Mar 24, 2012
Worst car dealership EVER! The add claims they open at 8:00am. I arrived there at 9:30am this morning. The front door was locked. I walked around back, and asked the mechanic if they were open, and why nobody was up front. He said the guy was at the auction. I came back about 20 minutes later, and the sales person was there. I asked him about the car, and he asked me if I had an attitude with the mechanic. I said no. He started to become more angry, and told me that they don't put of with that (not nice words) here. He doesn't have to sell to (more not nice words) anyone! He then brought me around to the mechanic, and asked him about my attitude. The mechanic agreed, and said I had one. I said, I'm sorry you feel that way, and shook his hand. That's when the sales person decided to tell me they already sold the car. The car is still showing for sale online.

Since: Mar 12

Location hidden

#2 Mar 24, 2012
What do you expect from a shady car dealership? I wouldn't have gone back after I realized they were irresponsible about opening on time. No professional business is run that way.

“Live Laugh Love”

Since: Feb 12

Location hidden

#4 Apr 3, 2012
You should do business with a reputable company. They are rated a B- on the BBB. I'm sure it would be worse if more people followed through with their complaints.
Dan Jingle

Bolingbrook, IL

#5 Mar 7, 2013
Everything about Auto Concepts was excellent. The quality of their used truck inventory was very high: All the trucks were clean and in excellent condition, had good tires, etc.... We visited on two different occasions and the staff both times were friendly, patient, and not pushy. This is definitely a contrast to other dealerships we visited while shopping for a truck. We ended up getting a very good deal (okay, an incredible deal!) on a Ford F-350 diesel truck. It was in immaculate condition (rust free)– top to bottom, inside and out. I am very anal when it comes to the mechanic's of a vehicle and was able to take 2 test drives (sorry just being safe than sorry). This truck drives like a dream!!! After reading some of the other reviews here, I would add that we had done our homework. We had financing lined up with our credit union, and knew what truck we wanted. I definitely recommend Auto Concepts in Joliet. Thanks guys!!!
used car

Plainfield, IL

#6 Mar 7, 2013
Chignoli Auto!!!
Jamie

Plainfield, IL

#7 Jan 23, 2014
Worst car dealership. Literally a joke after promising there was nothing wrong with the truck we bought my bf and my daughter and I broke down on the border of Indiana and Illinois having to pay for a tow and all these parts basically it was a 20000 car for 12900 what a joke!
Robert

Lansing, IL

#9 Feb 11, 2014
I WOULD NOT recommend AUTO CONCEPT in JOLIET,IL to anyone..They wanted a down payment before they would even start the truck ..i was assured the deposit was refundable but the receipt i was given said nonrefundable .I was asked to come back in 1 hour so they could plug in the truckThe test drive was back and forth in a fenced yard about 30 feet long..They told me they plugged the block heater in and there is no block heater..The 4 wheel drive doesnt work... Brakes pull hard to the left when stopping.. When i told him i DID NOT want the truck he told me my deposit was nonrefundable so if i didnt but the truck id loose my $1300.00 deposit..You would be better off going to a reputable dealer then these shisters,liars and thiefs..
omg

Cicero, IL

#10 Feb 12, 2014
Robert wrote:
I WOULD NOT recommend AUTO CONCEPT in JOLIET,IL to anyone..They wanted a down payment before they would even start the truck ..i was assured the deposit was refundable but the receipt i was given said nonrefundable .I was asked to come back in 1 hour so they could plug in the truckThe test drive was back and forth in a fenced yard about 30 feet long..They told me they plugged the block heater in and there is no block heater..The 4 wheel drive doesnt work... Brakes pull hard to the left when stopping.. When i told him i DID NOT want the truck he told me my deposit was nonrefundable so if i didnt but the truck id loose my $1300.00 deposit..You would be better off going to a reputable dealer then these shisters,liars and thiefs..
seriously!! Your the dumbass for paying up front for a vehicle you never heard run. I hate to say it but thats your fault
mikey oaks

Brazil, IN

#11 Dec 11, 2014
Screw them... found a truck on Craigslist for 10,900 asked if they would take 10,500 said no, okay not a big deal asked of truck had a programmer or anything because it was diesel then asked location he said he's not interested in playing games! Hahaha called back cussed him to filth explaining o was going to bring him the 10,900 plus tax. He didn't want anything to do with me he's a shady poece of filth
unhappy

Chicago, IL

#12 Dec 19, 2014
Robert wrote:
I WOULD NOT recommend AUTO CONCEPT in JOLIET,IL to anyone..They wanted a down payment before they would even start the truck ..i was assured the deposit was refundable but the receipt i was given said nonrefundable .I was asked to come back in 1 hour so they could plug in the truckThe test drive was back and forth in a fenced yard about 30 feet long..They told me they plugged the block heater in and there is no block heater..The 4 wheel drive doesnt work... Brakes pull hard to the left when stopping.. When i told him i DID NOT want the truck he told me my deposit was nonrefundable so if i didnt but the truck id loose my $1300.00 deposit..You would be better off going to a reputable dealer then these shisters,liars and thiefs..
same thing, I went to look at a truck and they wanted me to come back with cash before I could even test drive the truck.
Dan Hines

Freeport, IL

#13 Jul 14, 2015
My 17 year old spent all his $$ for this truck that was suppose to only need tires by winter, in less than a month it was at repair shop, then again, and again. Everything that needed repairs almost cost what he payed for the truck, only thing that hasn't been repaired yet is trans and alternator . Very disappointing for a kid to spend all his $$ then have all these expensive repairs a month later. They need to be more honest and not sell crap to people!!

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