speaking my mind

Frankfort, IL

#1 Jun 22, 2013
well for starters I don't think anyone should stay at the best budget inn on Jefferson. they have outrageous prices for families to stay a week. most hotels have maid service right??? well not this one. the come pick up trash and dirty towels but will not bring clean towels to your room....the beds are so uncomfortable because you can feel every spring in your back when you sleep. the blankets are filthy as well as the floors. the air conditioner sucks. the whole place is just so pathetic..it defiantly isn't a place for people on a budget..

Frankfort, IL

#2 Jun 23, 2013
I totally agree!!! Upon my first walk in the door, I was completely disgusted. The carpet was filthy, the room smelled and the beds are the most awful things ever with the most crappy, dirty bedspreads. The management is a joke. They are rude and have no consideration for their guests. The hotel itself has not been upgraded EVER. The hot tub doesn't work, there are holes in the walls down every hallway, the sliding glass doors are the hardest to get open and have never been cleaned. Nor have the curtains. The place just sux. Has anyone else had a bad experience here? Let me know and lets close this place down on our own. It is privately owned so there is not a corporate number u can call to complain or get your money back. My next step is to call the BBB and form a formal complaint.

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