Thomas Toyota repair shop

Thomas Toyota repair shop

Posted in the Joliet Forum

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unhappy

Morris, IL

#1 Jan 15, 2011
They SUCK!! They do not know how to fix a vehicle - they nickle and dime you to death hoping each thing they fix will take care of the problem
Joe

Morris, IL

#2 Jan 15, 2011
I too hsve had an unsatisfactory experience with Thomas Toyota. They could not find out why my car would not start, but PepBoys did.
yup

Joliet, IL

#3 Jan 18, 2011
Thomas Toyota sucks! After what they did to their Mechanics, I will N E V E R buy a car from them. Go to another Toyota dealer!!
Jojo

Morris, IL

#4 Jan 24, 2011
Don't know what they did to their mechanics but from personal experience I know that over the last couple of years they hire people who do not know how to fix cars. Just sold my Toyota and bought a GMC
Bob

United States

#5 Jan 25, 2011
unhappy wrote:
They SUCK!! They do not know how to fix a vehicle - they nickle and dime you to death hoping each thing they fix will take care of the problem
My bet is that you were one of the mechanics who were let go and was picketing outside the dealership.
Pam in Minooka

United States

#6 Jan 26, 2011
Bob, I bet you are an salesman at Thomas Toyota! My sister bought a Yaris there. The salesman promised her a year of oil changes FREE if she didn't go back to the Chevy dealer and buy a Cobalt. She bought the car. When it came time for her to collect he conveniently forgot his promises,and there was no record in the paperwork. Thank goodness I had gone with her and could verify what the guy promised. They say Toyotas are great cars. Hers is already falling apart and she takes care of it like a baby. Give me a good ole Chevie any day of the week. Don't know much about their servicing, but why does it take her an entire morning to get her oil changed when she gets their at 7:00 a.m.?
unhappy

Morris, IL

#7 Jan 26, 2011
Bob wrote:
<quoted text> My bet is that you were one of the mechanics who were let go and was picketing outside the dealership.
Not a mechanic and have no clue about the picketing or what they did to mechanics. Just know they are incompetent.
Bob

Brook, IN

#8 Jan 27, 2011
Pam in Minooka wrote:
Bob, I bet you are an salesman at Thomas Toyota! My sister bought a Yaris there. The salesman promised her a year of oil changes FREE if she didn't go back to the Chevy dealer and buy a Cobalt. She bought the car. When it came time for her to collect he conveniently forgot his promises,and there was no record in the paperwork. Thank goodness I had gone with her and could verify what the guy promised. They say Toyotas are great cars. Hers is already falling apart and she takes care of it like a baby. Give me a good ole Chevie any day of the week. Don't know much about their servicing, but why does it take her an entire morning to get her oil changed when she gets their at 7:00 a.m.?
First of all, i am not employed by Thomas. Second ,you and your sister are stupid. Get it in writing!
Pam in Minooka

Orland Park, IL

#9 Jan 27, 2011
Bob, the paperwork for the oil changes was there when she signed, but not there when she went to collect. Maybe I should amend my narrative, I was a bit vague. Her car was not in stock and had to be shipped from another dealer. When she went to collect THE CAR, she asked the salesman to go over all the paperwork again to see if she had everything because she noticed some paperwork missing from the copies he gave her. That's when said salesman said he didn't remember agreeing to the oil changes. Bait and switch! Your sobriquet was unnecessary and inappropriate. We are all commenting on our experiences, no need to call names.
Pam in Minooka

Orland Park, IL

#10 Jan 27, 2011
Bob, let me say that the salesman also had to "go talk to his manager" about the deal at least three times. He also kept teling us the copy machine was acting up and jamming, when we said we wouldn't leave until we had all the paperwork, his manager assured us that we would have all the paperwork when we returned to collect the car. Since it was closing time, we had to accept that all the paperwork wasn't going home with us. In retrospect, we never will let that happen again.
Joe

Morris, IL

#11 Jan 28, 2011
Bob obviously works there or is an owner and is making this personal instead of experiences at their establishment.
My friend picked up their car the other day and service had left the lights on!!! Good thing it started and service did not view this as a problem.
Bob

Brook, IN

#12 Jan 28, 2011
Pam in Minooka wrote:
Bob, the paperwork for the oil changes was there when she signed, but not there when she went to collect. Maybe I should amend my narrative, I was a bit vague. Her car was not in stock and had to be shipped from another dealer. When she went to collect THE CAR, she asked the salesman to go over all the paperwork again to see if she had everything because she noticed some paperwork missing from the copies he gave her. That's when said salesman said he didn't remember agreeing to the oil changes. Bait and switch! Your sobriquet was unnecessary and inappropriate. We are all commenting on our experiences, no need to call names.
Like i said before STUPID.
Bob

Brook, IN

#13 Jan 28, 2011
Joe wrote:
Bob obviously works there or is an owner and is making this personal instead of experiences at their establishment.
My friend picked up their car the other day and service had left the lights on!!! Good thing it started and service did not vietwhis as a problem.
Joe , lol Unless the car is very old, it should have a automatic light shut off.
Bob

Brook, IN

#14 Jan 28, 2011
Pam in Minooka wrote:
Bob, the paperwork for the oil changes was there when she signed, but not there when she went to collect. Maybe I should amend my narrative, I was a bit vague. Her car was not in stock and had to be shipped from another dealer. When she went to collect THE CAR, she asked the salesman to go over all the paperwork again to see if she had everything because she noticed some paperwork missing from the copies he gave her. That's when said salesman said he didn't remember agreeing to the oil changes. Bait and switch! Your sobriquet was unnecessary and inappropriate. We are all commenting on our experiences, no need to call names.
Pam i am commenting on your experience. Too bad you were taken by the oldest car buying trick. lol
Bob

Brook, IN

#15 Jan 29, 2011
Pam in Minooka wrote:
Bob, I bet you are an salesman at Thomas Toyota! My sister bought a Yaris there. The salesman promised her a year of oil changes FREE if she didn't go back to the Chevy dealer and buy a Cobalt. She bought the car. When it came time for her to collect he conveniently forgot his promises,and there was no record in the paperwork. Thank goodness I had gone with her and could verify what the guy promised. They say Toyotas are great cars. Hers is already falling apart and she takes care of it like a baby. Give me a good ole Chevie any day of the week. Don't know much about their servicing, but why does it take her an entire morning to get her oil changed when she gets their at 7:00 a.m.?
When did she buy the car? What is falling apart on it? So you got screwed out of 4 oil changes, about 100 bucks, big deal. Next time pay attention to what you are doing.
Mike

Buffalo Grove, IL

#16 Jan 29, 2011
The first couple years of oil changes are given free by Toyota corporate. I think it is called "Toyota Care". So if they are charging for the oil changes you should contact the corporate office.
Pam in Minooka

Orland Park, IL

#17 Jan 31, 2011
Bob,$100 "bucks" may not be a lot to you, but it is to me! Besides, it's the principle not the money. We were paying attention. It's not the first time either one of us has purchase a vehicle, but it's the first time we were conned. Come to think of it I think the slick salesman's name was Bob! Is that you Bob? How is your sick mother? Baby had it's operation yet? Suckered anyone else in to buying a subpar vehicle lately? LOL Yeah, the exhaust system is shot, the passenger door hangs a bit, second set of brakes, glovebox door falls open and it's broken down twice and she's only had it two years! She's not what you would call a rough rider either. Like I said, give me a good old Chevy any day of the week.
Bob

Brook, IN

#18 Jan 31, 2011
Pam in Minooka wrote:
Bob,$100 "bucks" may not be a lot to you, but it is to me! Besides, it's the principle not the money. We were paying attention. It's not the first time either one of us has purchase a vehicle, but it's the first time we were conned. Come to think of it I think the slick salesman's name was Bob! Is that you Bob? How is your sick mother? Baby had it's operation yet? Suckered anyone else in to buying a subpar vehicle lately? LOL Yeah, the exhaust system is shot, the passenger door hangs a bit, second set of brakes, glovebox door falls open and it's broken down twice and she's only had it two years! She's not what you would call a rough rider either. Like I said, give me a good old Chevy any day of the week.
Do you know what? You are a liar! You and your sister, dumb
Bob

Brook, IN

#19 Jan 31, 2011
Pam in Minooka wrote:
Bob,$100 "bucks" may not be a lot to you, but it is to me! Besides, it's the principle not the money. We were paying attention. It's not the first time either one of us has purchase a vehicle, but it's the first time we were conned. Come to think of it I think the slick salesman's name was Bob! Is that you Bob? How is your sick mother? Baby had it's operation yet? Suckered anyone else in to buying a subpar vehicle lately? LOL Yeah, the exhaust system is shot, the passenger door hangs a bit, second set of brakes, glovebox door falls open and it's broken down twice and she's only had it two years! She's not what you would call a rough rider either. Like I said, give me a good old Chevy any day of the week.
You were not paying attention. PERIOD
Bob

Brook, IN

#20 Jan 31, 2011
Pam in Minooka wrote:
Bob,$100 "bucks" may not be a lot to you, but it is to me! Besides, it's the principle not the money. We were paying attention. It's not the first time either one of us has purchase a vehicle, but it's the first time we were conned. Come to think of it I think the slick salesman's name was Bob! Is that you Bob? How is your sick mother? Baby had it's operation yet? Suckered anyone else in to buying a subpar vehicle lately? LOL Yeah, the exhaust system is shot, the passenger door hangs a bit, second set of brakes, glovebox door falls open and it's broken down twice and she's only had it two years! She's not what you would call a rough rider either. Like I said, give me a good old Chevy any day of the week.
I know about that dealership . I have been there to look at new cars and was not impressed with the staff and did not buy. I dont believe you at all as no car would fall apart as you mention unless it was driven in a demolition derby. You cant pay attention long enough to make sure the paperwork was right and you remember the salesmans name after 2 yrs? I think you are a liar.

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