Since: Aug 12

Brookline, MA

#21 Aug 2, 2012
just my opinion wrote:
I have been treated good and bad when car shopping, but this place is nothing but crooks who smell like an ashtray and are very rude. They apparently have drug addicts and felons working there from what I have been told one of them was a guy who had murdered someone rumor maybe but who knows. When I first got out of my car there where 2 walking towards me with cigarettes still in there hand and a crowd of them standing on the harley lot in a big huddle. I did how ever end up buying a car from the other nissan store in Kingsport they were very professional and treated me like I was important even the manager came and said hello. anybody else with this experience at tri cities nissan?
I as a current business owner and previous car salesman know that if money isnít being made the place wouldnít stay in business. I have seen Tri Cities Nissan in East Tennessee for as long as I can remember. Business is business itís not perfect and never will be however on the whole I think that Tri Cities Nissan is a company that I would trust as I have purchased a vehicle there for my mother and to this day havenít had any issues. One thing I can say is that the service department checks out their vehicles very well (this includes used cars on the lot) at least they have prices on the windows and a Carfax in every car where else do you see this in the tri cities? Most places that are trying to hide something donít put the cars history in the window! We all know if they put the bottom dollar on every car that people would still want a discount. Right ? So as in every business prices are marked up to be marked down. However I donít see people at Wal-Mart asking if they will take less for a quality product because itís not negotiable to a company that has 50 times the employees and 1000 times the income why is that? The government and its tax system really are the ones who dictate prices and increases in todayís market if we didnít change tacticís, priceís and operating procedures in line with government mandates no one would be in business in todayís market so next time you go to buy anything look at where itís made and think about who is making the most money, if the majority of the money stayís in the United States buy it if it doesnít donít buy it. You would be surprised how many Nissan facilities are in Tennessee. Being in the repair industry I have experienced some of the same complaints and both industries have a bad rep but as a consumer itís your obligation to do your homework before you buy anything. I think if I were the shopper that previously posted I would have brought these matters to the general managers attention Iím sure he would have fixed the problem. We all have someone we need to support even if itís just ourselves . I am very glad to see a company gives even felons a chance (think about it sometimes people are a victim of circumstances) speeding over 20 mph could make you a felon if they charged you with reckless endangerment, how many of us would be felons then ? I do know for a fact that when I bought my motherís car there the salesman did smoke but said the owner pays out of his pocket for a program that helps them quit the habit. Good Luck Guys ! Thanks Tri Cities Nissan for our vehicle.
nissan

Sharon, SC

#22 Aug 3, 2012
I think they have had a bad rep around here but overall they do a lot of business and mistakes are obviously going to happen but should that decide on if they need to be bad mouthed?
Whaat

Abingdon, VA

#23 Aug 3, 2012
BusinessOwnerkingsport wrote:
<quoted text>
However I donít see people at Wal-Mart asking if they will take less for a quality product because itís not negotiable to a company that has 50 times the employees and 1000 times the income why is that? The government and its tax system really are the ones who dictate prices and increases in todayís market if we didnít change tacticís, priceís and operating procedures in line with government mandates no one would be in business in todayís market so next time you go to buy anything look at where itís made and think about who is making the most money, if the majority of the money stayís in the United States buy it if it doesnít donít buy it.
I dont know what kind of business you own but you seem to have your facts skewed. You can't compare a retail company like Walmart with fixed prices with car lots who, by nature, is all about negotiation. Its apples and oranges and anyone who pays sticker price for a car is an idiot since there's all kind of padding in there. The govt doesn't dictate prices, the market does.
former sales

United States

#24 Aug 4, 2012
If you want a awesome deal go to tri cities nissan they really do cut all the profit out of the deal and most salesman only make $100 a car and that is a fact so if your in the market I encourage you to buy there. If your looking for a job then know that it is mini deal country
employee

Brookline, MA

#25 Aug 4, 2012
I personally think this thread is hillarious. I have worked here for awhile and to have such the "bad reputation" you speak of we sure do sell some vehicles. All the sales people here are very unique in their own ways, none of which are murderers, I find that pretty funny. As far as Al, the New Yorker manager, goes he is a yankee and has some yankee ways, but is all around one of the nicest people I have ever met. Just like in every business there are some rude people that are employeed here, but name me a place that there is not.
happy

United States

#26 Aug 4, 2012
I bought a car from them several times and the finance guy with the mop on his head treated us with respect although he should look more professional but that's how young people are so chill out
me in TN

Blountville, TN

#27 Oct 4, 2012
I do not think they should set up appointments for people, knowing what the trade is, what is owed on vehicle and then turn the people down. We have had offers to trade in our vehicle at several different dealerships, but the car we liked and wanted was at Tricities Nissan. Ford, Chevrolet, Jeep and Dodge will approve us with no money down, also another Nissan dealership (in Bristol) will approve us, as well as a Nissan dealership in Louisiana. Very disappointed.
Hmmm

United States

#28 Nov 15, 2012
I worked there for a couple of weeks seen so much dope and they wanted me to get blank credit apps signed. I was question by the state of tn and gave a sworn statement So help me god I quit because of there theiving unfair dopeheads practices very unethical Heck look like 4 Walgreen pharmacy rolled into one get anything you needed
Anonymous

Scottsville, VA

#29 Apr 7, 2013
Can someone lead me into the right direction to finding the owner of this business????? I need to speak with him.
well

United States

#30 Apr 8, 2013
Jeff Capo if you can find him. Also owner of victory automotive group
looking

United States

#31 Apr 8, 2013
Hmmm wrote:
I worked there for a couple of weeks seen so much dope and they wanted me to get blank credit apps signed. I was question by the state of tn and gave a sworn statement So help me god I quit because of there theiving unfair dopeheads practices very unethical Heck look like 4 Walgreen pharmacy rolled into one get anything you needed
I have met one of the managers & he was a butt hole! I knew then I would never buy a car there!
blaq

Tucker, GA

#33 Apr 10, 2013
I bought my last car there. No probs at all. Got exactly what I wanted at the price I wanted. I had so so credit, they got me an awesome loan. I went from 389.00 a month from JC Honda to 189.00 a month on a 2012. Interest rate is good too. I'm sure there is shady stuff at all car lots, but I've nothing but good service from them.
Bowsley

Kingsport, TN

#34 Apr 12, 2013
If you are in the market for a brand new car, quit your bitching. You probably have enough money to play the game or think you do. The salesmen have a job to do, and that is to make a huge profit. As for buying a used car from any dealer, be prepared to take a beating. After all, they are in business to take you for every cent. Cut out the middle man and buy from a private party. Do some research and crawl under the car, get your hands dirty and use your brain!
looking

United States

#35 May 8, 2013
Local

Johnson City, TN

#36 Jun 17, 2013
Tri Cities Nissan is a dealership owned by the Victory Automotive Group.

http://www.victoryautomotivegroup.com/

This is a very large,Nationwide Automotive Group-They own about 25 dealerships supplying Honda, Nissan,Toyota and other brands.A respectable company that drug test the employees and is active in the local community. Many compeitors simply hate them for that reason
Rusty

Kingsport, TN

#37 Jun 17, 2013
As with any dealership honesty is not a part of the program. They get you with new car prices, mark ups, add ons, etc. but the money is in the financing. Of course a salesman will quote you a deal, but must go "run it by the boss"..........which means he's killing time while you pat your foot in anticipation and wait, hoping for all to go as he said it would. He will come back and say something to the effect that your credit is not exactly perfect, yet very good and claim it will take another one or half a percent of financing to get you on the road. Their goal is 7.5%. Half a percent doesn't sound like that much, but on a $40,000 car, that can be an extra 5 to 7 thousand profit for them until the loan is paid. Do yourself a favor, borrow from the bank or credit union @ 6%! Or better yet, lower your standards and buy used from an individual. The repair dept. is a racket too. How are you to know what is really bad or not? The guys working there are on commission too, need I say more?
LOL

Brookline, MA

#38 Oct 24, 2013
Rusty wrote:
As with any dealership honesty is not a part of the program. They get you with new car prices, mark ups, add ons, etc. but the money is in the financing. Of course a salesman will quote you a deal, but must go "run it by the boss"..........which means he's killing time while you pat your foot in anticipation and wait, hoping for all to go as he said it would. He will come back and say something to the effect that your credit is not exactly perfect, yet very good and claim it will take another one or half a percent of financing to get you on the road. Their goal is 7.5%. Half a percent doesn't sound like that much, but on a $40,000 car, that can be an extra 5 to 7 thousand profit for them until the loan is paid. Do yourself a favor, borrow from the bank or credit union @ 6%! Or better yet, lower your standards and buy used from an individual. The repair dept. is a racket too. How are you to know what is really bad or not? The guys working there are on commission too, need I say more?
You sir are a dumbass. lmao!!!
Stars sans Stripes

Kingsport, TN

#39 Oct 25, 2013
Rusty wrote:
As with any dealership honesty is not a part of the program. They get you with new car prices, mark ups, add ons, etc. but the money is in the financing. Of course a salesman will quote you a deal, but must go "run it by the boss"..........which means he's killing time while you pat your foot in anticipation and wait, hoping for all to go as he said it would. He will come back and say something to the effect that your credit is not exactly perfect, yet very good and claim it will take another one or half a percent of financing to get you on the road. Their goal is 7.5%. Half a percent doesn't sound like that much, but on a $40,000 car, that can be an extra 5 to 7 thousand profit for them until the loan is paid. Do yourself a favor, borrow from the bank or credit union @ 6%! Or better yet, lower your standards and buy used from an individual. The repair dept. is a racket too. How are you to know what is really bad or not? The guys working there are on commission too, need I say more?
You are right on the money! The big profit is the financing and the salesmen know that, being that they are on commission. Sure they will come up with some excuse about the price of tea in China and your one late payment back in 1988. I wouldn't put it past them to hire someone to deliver a baby in the back seat of one of their cars and declare it a silver nugget from Heaven and that the extra charge for fabric sealer is proof! I'll bet if you offered cash for a brand new car, they would have a stroke. And like you said, the repair department is an extension of the racket. I agree, do yourself a favor and don't ever deal with a dealership. At least you have a 50% chance of being taken instead of a 100% chance from the dealer. Tri Cities Nissan is no worse than the rest..........for what that's worth!
DMAN

Charlottesville, VA

#40 Dec 12, 2013
any thoughts on kenny mullins and corey burgdorf?????
Scooters

Tucker, GA

#41 Dec 12, 2013
DMAN wrote:
any thoughts on kenny mullins and corey burgdorf?????
the commercials are a joke/is he trying to be a superhero

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