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21 - 26 of 26 Comments Last updated Apr 26, 2014
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Disappointed

Kingsport, TN

#21 Mar 26, 2014
I ate for the first time at the Kingsport, TN location. I will not go back. I ordered the surf and turf special cost me over $9.00. I got 2 pieces of chicken and 5 small shrimp. They never asked if I wanted spicey or hot, I got hot. I figured since there was shrimp I would get shrimp sauce but no and they never asked if I wanted any. I will not go back I could have had a wonderful meal even steak for what I paid for over cooked shrimp and chicken.
poppa

Ashburn, VA

#22 Apr 1, 2014
WENT to Popeyes on stone Dr in Kingsport. The service was a little slow for them to not being in a rush. I went thru the drive thru then had the server check to be sure my order was right. In the past they have messed up my order and from the comments a lot of others also. The shrimp poor boy was no where near warm let alone hot, the fries were thrown into the bag and then the container for the fries was dropped in, they were both old and cold. How disappointing, I like their food but lousey sevice can never be a substitute for cold food. Better luck next time (if there is one)
Melissa Owens

Johnson City, TN

#23 Apr 18, 2014
I went through the drive through of Popeye's in Kingsport at dinner time. There was no line at the drive through and I ordered the 12 piece family meal with an extra mashed potato. They told me it would be 15 minutes if I wanted the mild chicken and I explained that I had children eating but I would go ahead and take the spicy to avoid a 15 minute wait. I paid 3.99 plus tax for the extra potatoes and when I got home, 25 minutes later, when I got home, I realized I did not get the extra potatoes. I tried to call the store with no luck. Called the Johnson City store to complain and got the District Manager, Teresa, who told me to just make sure I kept my receipt and next time I came through to tell them to give me an extra potato. She didn't even take my name. First they could have thrown in a side since they were out of what I wanted but then to charge me and then not put it in the bag really puts me off. I paid 40.00 for a 12 piece meal and a gallon of lemonade. Way too much money for the aggravation. They won't have to worry about me arguing for a free mashed potato next time I go in because I won't be back.
Melissa Owens

Johnson City, TN

#24 Apr 18, 2014
Hahaha wrote:
<quoted text> i'll tell you why a customer should check your bag before leaving.... To doublecheck and make sure you got what you Ordered.. People are not perfect everyone makes mistakes..... And if you would have checked your order for you left the store you would not be calling around crying and complaining now... Take some responsibility for yourself....... And quit blaming others for your mistakes..... Like I said earlier people like you make me sick...... It's always someone else's fault... I own three restaurants in the Tri-Cities I hope your fat ass never walks in to any of them....
Hahaha, you are stupid. You need to spend your time on the internet taking classes to improve your poor grammar. You should post what 3 stores you own (unbelievable) and I can guarantee anyone who reads your comments would never frequent your store again.
Ronald

Charlotte, NC

#25 Apr 18, 2014
Melissa Owens wrote:
<quoted text>
Hahaha, you are stupid. You need to spend your time on the internet taking classes to improve your poor grammar. You should post what 3 stores you own (unbelievable) and I can guarantee anyone who reads your comments would never frequent your store again.
own three McDonald's in this area shut me down ha ha ha ha
HooplaHookie

Johnson City, TN

#26 Apr 26, 2014
Do not meddle with strife that belongs to another.

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