Popeye's Johnson City and Kingsport
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Disappointed

Kingsport, TN

#21 Mar 26, 2014
I ate for the first time at the Kingsport, TN location. I will not go back. I ordered the surf and turf special cost me over $9.00. I got 2 pieces of chicken and 5 small shrimp. They never asked if I wanted spicey or hot, I got hot. I figured since there was shrimp I would get shrimp sauce but no and they never asked if I wanted any. I will not go back I could have had a wonderful meal even steak for what I paid for over cooked shrimp and chicken.
poppa

Ashburn, VA

#22 Apr 1, 2014
WENT to Popeyes on stone Dr in Kingsport. The service was a little slow for them to not being in a rush. I went thru the drive thru then had the server check to be sure my order was right. In the past they have messed up my order and from the comments a lot of others also. The shrimp poor boy was no where near warm let alone hot, the fries were thrown into the bag and then the container for the fries was dropped in, they were both old and cold. How disappointing, I like their food but lousey sevice can never be a substitute for cold food. Better luck next time (if there is one)
Melissa Owens

Johnson City, TN

#23 Apr 18, 2014
I went through the drive through of Popeye's in Kingsport at dinner time. There was no line at the drive through and I ordered the 12 piece family meal with an extra mashed potato. They told me it would be 15 minutes if I wanted the mild chicken and I explained that I had children eating but I would go ahead and take the spicy to avoid a 15 minute wait. I paid 3.99 plus tax for the extra potatoes and when I got home, 25 minutes later, when I got home, I realized I did not get the extra potatoes. I tried to call the store with no luck. Called the Johnson City store to complain and got the District Manager, Teresa, who told me to just make sure I kept my receipt and next time I came through to tell them to give me an extra potato. She didn't even take my name. First they could have thrown in a side since they were out of what I wanted but then to charge me and then not put it in the bag really puts me off. I paid 40.00 for a 12 piece meal and a gallon of lemonade. Way too much money for the aggravation. They won't have to worry about me arguing for a free mashed potato next time I go in because I won't be back.
Melissa Owens

Johnson City, TN

#24 Apr 18, 2014
Hahaha wrote:
<quoted text> i'll tell you why a customer should check your bag before leaving.... To doublecheck and make sure you got what you Ordered.. People are not perfect everyone makes mistakes..... And if you would have checked your order for you left the store you would not be calling around crying and complaining now... Take some responsibility for yourself....... And quit blaming others for your mistakes..... Like I said earlier people like you make me sick...... It's always someone else's fault... I own three restaurants in the Tri-Cities I hope your fat ass never walks in to any of them....
Hahaha, you are stupid. You need to spend your time on the internet taking classes to improve your poor grammar. You should post what 3 stores you own (unbelievable) and I can guarantee anyone who reads your comments would never frequent your store again.
Ronald

Easley, SC

#25 Apr 18, 2014
Melissa Owens wrote:
<quoted text>
Hahaha, you are stupid. You need to spend your time on the internet taking classes to improve your poor grammar. You should post what 3 stores you own (unbelievable) and I can guarantee anyone who reads your comments would never frequent your store again.
own three McDonald's in this area shut me down ha ha ha ha
HooplaHookie

Johnson City, TN

#26 Apr 26, 2014
Do not meddle with strife that belongs to another.
Former customer

United States

#27 Mar 25, 2015
Kingsport Popeyes needs to clean their act up. We went there tonight and the girl taking our order was so high she couldn't even understand our order. She had it completely wrong and was talking so fast that she barley drew a breathe. It has slowly gotten worse since they opened in Kingsport. Somebody needs to hold the manager accountable and start doing some drug testing. We will not be going back.
longbowhunter

Johnson City, TN

#28 Mar 30, 2015
Yep...Popeyes sucks....at both locations. Overpriced,small portions,and idiot workers who have not,to my knowledge,ever gotten ANYONES order right....seriously,I've talked to dozens of people and NOBODY has gotten what they ordered. These half-assed chicken shacks are going to be out of business before very much longer....heres hoping the next chain that takes their place actually knows their ass from a hole in the ground.
Larry

Johnson City, TN

#29 Mar 31, 2015
over priced
Volsfan

United States

#30 Apr 10, 2015
Ronald wrote:
<quoted text> own three McDonald's in this area shut me down ha ha ha ha
No wonder he says the customer must check that bag every time. Because McDonald's does nothing but screw your order up every single time they are incompetent and disgusting. Please enlighten us on which three mcdonalds you own, so everyone can avoid your stores. I personally have not been at McDonald's in over three years, because of the order screw ups and the food is disgusting.
Newcomer

Johnson City, TN

#31 Apr 11, 2015
I can describe Popeye's in 3 words: undersized, overcooked, ovepriced
notroll

Jonesborough, TN

#32 Apr 12, 2015
Volsfan wrote:
<quoted text>
No wonder he says the customer must check that bag every time. Because McDonald's does nothing but screw your order up every single time they are incompetent and disgusting. Please enlighten us on which three mcdonalds you own, so everyone can avoid your stores. I personally have not been at McDonald's in over three years, because of the order screw ups and the food is disgusting.
That makes no sense. You say the food is disgusting and yet you kept going enough to claim your order was wrong on more than one occassion.
Sukit

Kingsport, TN

#34 Sep 18, 2015
Volsfan wrote:
<quoted text>
No wonder he says the customer must check that bag every time. Because McDonald's does nothing but screw your order up every single time they are incompetent and disgusting. Please enlighten us on which three mcdonalds you own, so everyone can avoid your stores. I personally have not been at McDonald's in over three years, because of the order screw ups and the food is disgusting.
Yup I've had McDonald's employees actually tell me to check it while they're handing it to me, as if that wasn't what you're currently being paid to do. Now that we see the owner is the same type of homunculus it all makes sense.
Kornfuzd

Johnson City, TN

#35 Sep 18, 2015
Omg! At the kpt store they had a special on a chicken nuggets meal i think it was. My kid didn't want anything else and they are WAY overpriced so i asked for JUST an order of nuggets and they said

"we don't have JUST nuggets, you can only order the meal"

WTF are the fries physically attached to the nuggets?! It's funny now but it wasn't at the time!
suze d

Elizabethton, TN

#36 Sep 20, 2015
Really wrote:
<quoted text>
Really? Christians bring religion into everything on a regular basis, they toss their beliefs around as if they were the law of the land. Not to mention all the "lord have mercy" and "I'm blessed bl bla bla" and all that jibber jabber. Do bible thumpers crave attention that badly?
I sorry your such a sad miserable person. Give church a chance its not as bad as you make out. alot of nice people to make friends with.
Nobody is perfect

Kingsport, TN

#37 Thursday May 26
Think about this, they have an average of almost 50 people per day (way more if they have a good deal day) and many workers lose their jobs because of your tiny complaints, they have no time to check and see if your meal is PERFECT. Your little tiny complaints cause such terrible things to happen to peoples jobs there, I've seen so many workers (not just at Popeye's) lose their jobs just because your tea wasn't as sweet as you wanted or they gave you spicy chicken instead of mild, news flash: NOBODY'S PERFECT!
Hippie

Brooklyn, NY

#38 Thursday May 26
I always check my order no matter where I go they can't be spot on 100 % every time someone orders clearly you've never worked fast food. Check your bag before you leave and you wouldn't have this problem you dumb arse
Ron R-Mac McDonald

Blountville, TN

#39 Saturday May 28
Well come to my place. We NEVER screw up an order! Hahahahah!!
Barney

Indian Trail, NC

#40 Tuesday Jun 14
There's a reason they are working fast food....that's why I always check my order before leaving these places. Their cash registers are pictures instead of numbers and they still mess up a lot. Yet, they think they deserve 10-15 dollars an hour....lol

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