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Johnson City, TN

#23 Jun 8, 2013
They dont offer food or drinks to their patients anymore because they cant afford to. They dont even have juice for the diabetics. They also cant afford regular security guards which is why the patients and staff are often found in the parking lot doing drugs and screwing around. Quillen Rehab is a terrible place run by terrible people...just like most of MSHA's hospitals.
Cheese Puff Daddy

Farmington, MO

#24 Jun 8, 2013
I worked at Quillen as a painter for several months during their last remodel. All the staff members I interacted with were very cordial. My boss at that time had been a patient there a few years previous to us doing the project and he had only good things to say about how they helped him to get back on his feet after his heart attack. He said that a few of them were tough on him, but he was glad they were because they didn't let him lay around and feel sorry for himself. He made a full recovery and is still doing great to the best of my knowledge. I've heard other people speak highly of the place also, including my grandmother who broke her ankle in her late 60's and did her rehab there. She is 82 now and still getting around great. I have no idea of what kind of place it is now, tho..
The Hitman

Johnson City, TN

#25 Apr 6, 2014
So...for those of you who think its silly to compalin about the NO SODA thing. Are you aware that to cut costs,there are not only no sodas,but no juice or snacks in the facility as well? That presents quite a dangerous-and also illegal-problem when there are diabetic patients in the facility. If a nurse messes up a diabetics insulin(which happens allll the time) there is no way to balance it out since there are no snacks or sugar products of any kind in the entire hospital. Just another money saving tactic by the wonderful suits in charge of MSHA.

Oak Ridge, NC

#26 May 4, 2014
@ the hitman: are you a nurse?? If so then you would know that actually nurses do not "mess up" insulin all the time. I will agree that there are incompetent nurses everywhere but most nurses are very good and know what they are doing. We have what's called a sliding scale that we have to follow based on what the pts blood sugar is. They get a certain amount of insulin depending on how high their sugar is. Any amount of insulin given is set by a physician and has to be verified with 2 nurses. So don't sit there and talk smack about things you arent familiar with.

Kingsport, TN

#27 May 6, 2014
professor42 wrote:
I just want to elaborate on my experience recently at Quillen Rehabilitation Hospital in Johnson City.
My mother was admitted there for rehab as recommended by her primary care physician. I was very disappointed in the care she received. There was never enough staff to meet her needs in a timely manner and no one had to tell me I noticed it many times. Her call light went unanswered for long periods of time and was worse during the day. I asked to speak to the main nurse over the hospital and was told she couldnt talk to me because she had stated she was too busy. I will never put a loved one through this horrible ordeal again. My mother could not even get a soda to drink. She asked for one and the staff told her they did not have them anymore. For as much as we were paying you would think they could supply a soda to their patients. I wonder how they can afford to monopolize the entire health care system in our area but not give their patients soda. I am highly disappointed. I feel sorry for the poor nurses and nursing aides working so hard and being taken advantage of. I do not blame them because I observed the situation on multiple occasions and think if the administrative positions had to actually take care of the patients things would change. I advise anyone thinking of putting a family member into rehab not to even consider Quillen. The therapy is a joke, and the care will not be good until something is done about the staffing situation.
As with all rehab/ nursing homes, MSHA has taken over. If you are not there 24 hours a day, your loved one will not get quality care, and that's a fact. They eat you up with a spoon when you are there and then when you are gone, your loved one gets the shaft. It is no secret that less than desirable nurses and CNA's inhabit these places, and it has been my experience that some of them steal the patient's meds for their own bend. It has to be really hard for an honest nurse or CNA to work there. I agree, the "therapy" is a joke and it is just a money maker. Some of the naysayers will say it's about the soda, but that is only the tip of the iceberg. When patient care becomes corporate, the needful and helpless will become victims and then it gets inhuman.

Since: May 13

Location hidden

#28 May 6, 2014
The last time I was at the Quillen Rehabilitation Hospital the vent in the bathroom was so clogged with dust I worried about clumps falling on me every time I used the bathroom .The vents looked like they had not been cleaned in years .Things may have changed since I was there so please someone post if its that way theses days .

Nashville, TN

#29 May 6, 2014
Omg! Some of you people are heartless and do not listen! I believe Professor42 was basically saying that the care was so poor that his mother couldn't get a simple soda from the overworked staff! I dont think it was all about "soda". You missed the entire point. I do know MSHA did away with soda for patients, that it is not a wise health choice.(my opinion: just another way for them to cut cost). Professor42, sorry to hear your mother did not get the care she deserve, sadly seems what it has come to)

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