Where is Infinity Spas??
Peter Cyr

Bluewater, Canada

#24 Jun 13, 2011
Did you find out what the Ec meant, as it is happening on my spa to.

Gallatin, TN

#25 Jun 13, 2011
good luck. Ours flashed EC for a long while and then finally sounded like a broken down lawn mower when it run off an on through the night. We me up so much I stayed mad. Then the heater went out on it too. Finally after no success getting it fixed, we emptied it and junked it and wrote it off as a BAD loss. We now have had a spa for over 8 months. Purchased it from Dynasty Spa in Athens, TN. Best investment ever! Spa is not cheaply made. Very nice and runs quietly and these folks are there every day to answer any questions you have. Yes they deliver for no extra fee! Can't beat it. Just so glad I found them while traveling home from vacation. 2.5 hour drive from Johnson City and well worth it!!!! Can't miss it. They are so proud of their product, they have HOT TUBS standing up where you can see them as you drive down the interstate. Hope this helps
best spa

Albemarle, NC

#26 Jun 14, 2011
One of the best made is Four Winds Spas out of Nashville. And to boot it is a hometown guy from jonesborough that owns it, very honest and will stand behind the product!

United States

#28 Jun 20, 2011
anyone know anything about Futura Spas--Spa guy usa?

Franklin, TN

#29 Jan 16, 2012
Kevin Sparks is a very honest man with a wonderful reputation.
Watch Out

Johnson City, TN

#30 Feb 20, 2012
The guy that owned Infinity lived in the Elizabethton Golf Course in a big house with lots of cars....Not a good reputable dealer around the Tri-Cities.....Don't go to Church Brothers Family Fun Store...It's a big RIP-OFF The owner will put the screws to you like you never had it before

West Salem, OH

#31 Mar 1, 2012
QUOTE who="MissKitchen"]Ke vin Sparks is a very honest man with a wonderful reputation
Whaaaaatttt?????? ARE YOU NUTS┐
Spa Helper

Fort Worth, TX

#32 Apr 11, 2012
The Laguna Bay product is now in the old Infinity Plant and they are bing sold all over Craigs Lists and online direct. All of thier components are imported from Mexico and China. They should remove their MADE IN THE USA label. Beware of prices to good to be true. With the amount of bankruptcy filings, it is built into the business model that in two or three years the name will change again and the warrantys will be void again.

Cheap man pays twice!

Westerville, OH

#33 Apr 22, 2012
Do you even know who Kevin Sparks is???

Covington, LA

#34 Apr 22, 2012
Scalf- wrote:
Do you even know who Kevin Sparks is???
Sort of...I have a Futura Spa from Spa Guy USA, and Kevin Sparks was the guy I dealt with. Assuming that is not a pseudonym (and not sure why it would be) I thought he was at least a manager, if not the owner of the company. For what it's worth, we had a minor problem with our spa, and he went above and beyond to get it right and I would most certainly recommend doing business with him based on my own experience.

Covington, LA

#35 Apr 22, 2012
Scalf- wrote:
Do you even know who Kevin Sparks is???
Pardon the second post, but it would have been more helpful if you would specify exactly what your beef is with Kevin Sparks?

Prairie Village, KS

#36 May 23, 2012
Ok Everyone. There are a couple of posters on here that actually work for LPI, David Hatley's new company. I worked for Infinity Spas for a while and held a job as the tech support an customer service director. I know their games and know that a couple of the girls that work for him, whom are also friends with his wife Linzi, and they would scope out negative reviews online and try to uphold him and his shitty products. Lisa is one of them and her last name is Baker. Anyways, I know their shitty work and David's illegal side activities and his reputation for hiring tons of illegal Mexicans. Anyways, he's now LPI and is located off of the Eastern Star exit. Oh yeah, my name isn't really James either just invade Lisa or whoever says there wa no James employed as director.

South Lake Tahoe, CA

#37 Dec 18, 2012
I own the X-1000 from Laguna Bay Spas and I've had nothing but a great time with it.@spabuyer, they are made 100% in the USA, which is one of the main reasons I bought them. Gotta support our economy, right? I don't know anything about Infinity, but I do know that Laguna Bay Spas has been nothing but courteous and professional, plus their products are affordable and quality made.
rylans mom

Ashburn, VA

#38 Dec 20, 2012
I love my spa I bought from them my cover was messed up when I got it but replaced it right away no questions asked.

United States

#39 Jan 12, 2013
SpaMan wrote:
<quoted text>
Laguna Bay is located at the same address, so I would assume that is Hately as well. If you want a good, honest Manaf. to buy from try Kevin Sparks at Four Winds Spas in Smyrna, TN. Just outside of Nashville, he seems to really have a good thing going.
Laguna Bay bought out Sparks, so that's a no go.
Want a great product with a great price. Check out leisure home products on the Coast

Powell, TN

#40 Jan 13, 2013
tour guide wrote:
Head out to Buffalo Mountain. Just past the golf course, instead of turning right to go to Buffalo, make the sharp curve. Infinity is on the right. You will see the big sign that reads "Infinity Spas".
nope they have been closed down
Capt Jack

Carnegie, PA

#41 Feb 24, 2013
I recently purchased a Laguna Bay X6 hot tub. We have had trouble keeping the water clear. When I checked the filter, it doesn't seem to be the right size. Should the filter fit snugly between the basket and the base? Our filter sits four inches below the basket. Don't see how that would filter correctly. Can anyone help?
At Scalf

Jonesborough, TN

#42 Feb 27, 2013
I know Kevin Sparks pretty well, never seen him involved in anything underhanded in the years I have known him; he has always done right by me. I am assuming he has wronged you in some way though?
Victim of David Hatley

Belden, MS

#43 Apr 10, 2013


The following is in no way a slander of character. Only facts.

My neighbor had a business in small town Mississippi. Making spa covers. Business was in trouble and Hatley offered to buy the company, with assurance that employees of 35+ years would keep their jobs, and nothing would change. The origianl owner stood with Hatley and announced the change with tears in his eyes to all of his employees. This came about approximately november 2012. Well last night he had tractor trailers backed up emptying the place out and local police would not let anyone on the premises. Approximately 50 employees wake up today with no job. David Hatley is a professional con artist. He has horrible reviews all over the internet from people he has screwed over. I encourage anyone reading this to do your own research on David Hatley before doing any business with him. I cant say for sure but I think what he is doing is buying these small businesses, filing bankruptcy, and stealing the company accounts.


Again, I warn you do not deal with David Hatley the spa cover guy. More than likely you will regret it.

Knoxville, TN

#44 Apr 23, 2013
Any product you buy is going have problems at some point in time nothing is perfect.The gentleman's business was obviously In trouble as you stated Mr. Hatley bought it your making accusations on a man you have never delt with personally How do you know how he is? I understand people complaining who felt as if they were done wrong but you sounds like your just to stir the pot.

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