What do you think about ACT call center that is on Farview St.?

Posted in the Johnson City Forum

justme

Johnson City, TN

#1 Nov 2, 2012
Have heard some really bad stuff about some of the bosses here does anyone know if they are true?
beenthr

Johnson City, TN

#2 Nov 2, 2012
Yes some of the bosses treat people like sh*t there. They treat them anyway they want to....they cuss them...they make remarks that are very degrading to the black employees...they cuss there employees....some of them don't talk to you if you do something wrong they came out screaming and cussing you...this is against all the rules...does anyone know how to report this to the labor board so something can be done.
meto

Johnson City, TN

#3 Nov 2, 2012
beenthr wrote:
Yes some of the bosses treat people like sh*t there. They treat them anyway they want to....they cuss them...they make remarks that are very degrading to the black employees...they cuss there employees....some of them don't talk to you if you do something wrong they came out screaming and cussing you...this is against all the rules...does anyone know how to report this to the labor board so something can be done.
I know they are in Kingsport...I will check and let you know...sorry this is happening...this breaks the law on ever level and they should be stopped and will be if I can find what I am looking for and another way to bring this to light is to contact Channel ll news team they are always on top of stuff like this....will let you know when I find the number for the labor board.
meto

Johnson City, TN

#4 Nov 2, 2012
Does anyone know the number for the labor board in case I can't find it for beenthr?
educate

Nolensville, TN

#5 Nov 3, 2012
meto wrote:
<quoted text>
I know they are in Kingsport...I will check and let you know...sorry this is happening...this breaks the law on ever level and they should be stopped and will be if I can find what I am looking for and another way to bring this to light is to contact Channel ll news team they are always on top of stuff like this....will let you know when I find the number for the labor board.
They are not located in Kingsport. They are in Johnson City. Nothing you can do will stop this. Trust me, I worked there for years and it was always like this. Noone will come forward and complain.
read

Kingsport, TN

#6 Nov 3, 2012
educate wrote:
<quoted text>
They are not located in Kingsport. They are in Johnson City. Nothing you can do will stop this. Trust me, I worked there for years and it was always like this. Noone will come forward and complain.
They was labor board being located in Kingsport.
meto

Johnson City, TN

#7 Nov 4, 2012
educate wrote:
<quoted text>
They are not located in Kingsport. They are in Johnson City. Nothing you can do will stop this. Trust me, I worked there for years and it was always like this. Noone will come forward and complain.
There is going to have to be something done...these people are getting treated like sh*t...there should be no reason they can't do something.....I have never know of a company that treats there employees so bad and can walk away with it....I worked all my life and NEVER have I heard of a company that will let there supervisor's cuss employee's and then I thought a lot of this stuff went out when they freed the slave's but they have supervisor that think they are untouchable there. If it takes me forever I will give it a good try to see these people are treated human....There is no call for things like this...no one should go to work and be called names and CUSSED out...If anyone knows how to get intouch with the labor board let me know please...If not looks like Channel 11 news will be my next stop...they are really good at investigating things like this and keeping people idenity unknown....Some where and somehow it will stop....they are working people not animals....
just me

Kingsport, TN

#9 Nov 4, 2012
http://www.nlrb.gov/region/atlanta

Welcome to Region 10 of the National Labor Relations Board. We conduct elections, investigate charges of unfair labor practices, and protect the rights of workers to act together, serving northern Georgia, northern Alabama, and eastern Tennessee from our main office in Atlanta and regional office in Birmingham. If you have questions or wish to file a charge or petition for election, please visit one of our ofices or call and ask for the Information Officer on duty. We can arrange to have someone speak with you in the language of your choice. We are also happy to provide speakers and materials to promote a greater understanding of the National Labor Relations Act.
meto

Johnson City, TN

#10 Nov 6, 2012
just me wrote:
http://www.nlrb.gov/region/atl anta
Welcome to Region 10 of the National Labor Relations Board. We conduct elections, investigate charges of unfair labor practices, and protect the rights of workers to act together, serving northern Georgia, northern Alabama, and eastern Tennessee from our main office in Atlanta and regional office in Birmingham. If you have questions or wish to file a charge or petition for election, please visit one of our ofices or call and ask for the Information Officer on duty. We can arrange to have someone speak with you in the language of your choice. We are also happy to provide speakers and materials to promote a greater understanding of the National Labor Relations Act.
Thank you so much for your help...the working situation here is really bad and something needs to change didn't know that people could still treat there workers like this and get by with it...I guess means so many of these people are young people that they think that this is the way that you get treated on a job...but when it comes to getting cused out by supervisor's and called names and making racial remarks I think there has to be someone that can helps us....Is all this kept confidential because we cannot afford to loose our jobs and I am pretty sure that is what will happen...we are already having to work off the clock and not getting paid for it. Thanks again for your help.
Joe

Columbus, OH

#11 Nov 17, 2012
meto wrote:
<quoted text>
Thank you so much for your help...the working situation here is really bad and something needs to change didn't know that people could still treat there workers like this and get by with it...I guess means so many of these people are young people that they think that this is the way that you get treated on a job...but when it comes to getting cused out by supervisor's and called names and making racial remarks I think there has to be someone that can helps us....Is all this kept confidential because we cannot afford to loose our jobs and I am pretty sure that is what will happen...we are already having to work off the clock and not getting paid for it. Thanks again for your help.
Quit and find another job.
meto

Kingsport, TN

#12 Nov 17, 2012
Joe wrote:
<quoted text>
Quit and find another job.
Well jobs are not that easy found and why should I have to quite my job because a supervisor doesn't know how to treat employees....I do my job but I have had my friends that are black the N word and I begged him to file charges against her but he was afraid he would loose his job and couldnt find another...If you have children you just don't walk away from a job and not have another....we have been cussed and called names and bad thing they have been reported to HR but they done nothing about it....So don't tell me to quite and find another job they are not that easy found here and I have a family to support....but this is bulls***...there will be a way this is all brought to light and stopped..
Observer

Bristol, TN

#13 Nov 27, 2012
My advice is to watch your back and keep to yourself.

Do NOT say anything you wouldn't want repeated. There are rats everywhere at that place. Drug deals a plenty, but heaven forbid a REAL statement.

I had learned, the hard way in a sense, that some of the upper management WILL throw you under the bus if the situation presents itself. Upper management is not your friend unless they wanna bang ya or need drugs from you. Fake to you sure, but not your friend unless sex and/or drugs is the agenda.

Real talk from someone who saw WAY more than they should had. Not heard, but actually witnessed. I'm sure I'm not the only one either.
Bethie May

Chatsworth, GA

#14 Dec 13, 2012
meto wrote:
<quoted text>
There is going to have to be something done...these people are getting treated like sh*t...there should be no reason they can't do something.....I have never know of a company that treats there employees so bad and can walk away with it....I worked all my life and NEVER have I heard of a company that will let there supervisor's cuss employee's and then I thought a lot of this stuff went out when they freed the slave's but they have supervisor that think they are untouchable there. If it takes me forever I will give it a good try to see these people are treated human....There is no call for things like this...no one should go to work and be called names and CUSSED out...If anyone knows how to get intouch with the labor board let me know please...If not looks like Channel 11 news will be my next stop...they are really good at investigating things like this and keeping people idenity unknown....Some where and somehow it will stop....they are working people not animals....
The news media is a start and I would encourage you go that route but, the news media in this town is not made up of journalists looking for stories--more like talking heads looking to read teleprompters.What you must do,if you honestly think your rights are being violated, is call a LAWYER! The ACLU will pay for FREE help but you have to call first. Tell the lawyer you do NOT have the money but your civil rights (if you are a group) or your civil liberties (if you are an individual) are being violated. If you have access to a computer, contact the Tennessee Labor Board. Since you are the complaintant, you will have to complain! YOU will have to take the first step. So, instead of bitching on topix, know your rights and liberties and exercise them. If this place is that bad, then step up and make them do it right! Honestly, I am amazed at peope who complain but then do nothing to help themselves. I cannot help you. YOU can HELP YOU!
Insider

Bristol, TN

#15 Mar 8, 2013
Worked there for many months and always felt there was some sketchy shit going on with management such as Erika, Mike was always a stand up guy
Keyon

Johnson City, TN

#16 Aug 19, 2013
This is the most unproffesinal job I have ever worked at! They do not care about the customer, they not care about thier employee, they do not care how you get the sales They care about them self. I have had sups tell me to do illegal things to get sales 80% sales 20% customer service. People come in in backetball shorts and tank tops and do not carry them selfd well. I have been cussed out because I did not want to sell a young lady a upgrade package she was calling in because her mother died and needed to close account. I stayed for a while but every day was just horrific I do not recommend unless last choice
Former ACT Emp

Johnson City, TN

#17 Aug 20, 2013
Keyon wrote:
This is the most unproffesinal job I have ever worked at! They do not care about the customer, they not care about thier employee, they do not care how you get the sales They care about them self. I have had sups tell me to do illegal things to get sales 80% sales 20% customer service. People come in in backetball shorts and tank tops and do not carry them selfd well. I have been cussed out because I did not want to sell a young lady a upgrade package she was calling in because her mother died and needed to close account. I stayed for a while but every day was just horrific I do not recommend unless last choice
It stems from the top. The executives act in the same manner as the Sups you all are describing here. They cuss, they rant, they rave, etc...Many times I've heard the Helpdesk and IT get cussed out by these ass hats. I even went to HR once and it was all swept under the rug. I hope you all get justice for your unfair treatment but i would not count on it.

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