hurt and let down

Gainesboro, TN

#1 Jan 15, 2013
i m asking this question and not naming the insrance company that i have. i was just wondering... here is goes. so i have a car. and have had insurance on it not full coverage . then a family matter come up and had to go out of town. so i called my insurance company and had told them i need full coverage cause i didn't want to go out of town this far with out it. well they upgraded it to full coverage. so on the way out of town. mind you this is after i put the full coverage on and they said it would cover old and new. nothing was wrong with my car. so about 6 30 we hit a deer . and i called my insurance company and they are giving me the run around . yes we hit the deer the same day that i added full coverage.. we ve never had a problem with them before . we have not had any wrecks and have great driving records. i was just wondering what do i need to do. i call them ever day. all they say is we are investing it.

Since: Jun 08

Location hidden

#2 Jan 15, 2013
hurt and let down wrote:
i m asking this question and not naming the insrance company that i have. i was just wondering... here is goes. so i have a car. and have had insurance on it not full coverage . then a family matter come up and had to go out of town. so i called my insurance company and had told them i need full coverage cause i didn't want to go out of town this far with out it. well they upgraded it to full coverage. so on the way out of town. mind you this is after i put the full coverage on and they said it would cover old and new. nothing was wrong with my car. so about 6 30 we hit a deer . and i called my insurance company and they are giving me the run around . yes we hit the deer the same day that i added full coverage.. we ve never had a problem with them before . we have not had any wrecks and have great driving records. i was just wondering what do i need to do. i call them ever day. all they say is we are investing it.
First of all,did you get a police report? Also if the insurance company plays around for much longer,I would ask them for the phone number to a boss of theirs..Then call their boss and complain..If that does not get you anywhere,then ask for that persons boss,and contact them..Keep going up the ladder until you get what you want..If that does not get you anywhere,I believe there is a state agency you can complain to that has some control over the insurance companies in the state..If none of that works then contact an attorney to look at possibly suing the insurance company..Good luck.
hurt and let down

Gainesboro, TN

#3 Jan 15, 2013
no , we didn't get a police report. we didn't know we needed one. they do how ever have the tow bill and all the pictures and reports. they said that it would pay for new and old. claims. i understand that they need to inverstage. that is understandable. but i feel that is if they are being unfair. i just would like to get my car fixed. i just can't keep walking to work it is tire sumer. i m not asking for anything just for them to uphold thier company.i just would like to know if they are or not going to fix the car. that way i could work something out to get it fixed my self.
DrEvil

Gainesboro, TN

#4 Jan 15, 2013
What insurance co. is it ? So i don;t buy from them.
hurt and let down

Gainesboro, TN

#5 Jan 15, 2013
geico
James Bondo

Cookeville, TN

#6 Jan 15, 2013
Its easy your towing bill will verify your time, date and location of tow and they should then do the claim. If not then I would cancel my coverage and find another agency.
hurt and let down

Gainesboro, TN

#7 Jan 15, 2013
but with my car being damamged already they might not cover me. i would love to be able to do this.
haha

Columbia, SC

#8 Jan 15, 2013
Call and get a police report. That might help you get someplace with Geico. Someone hit me in a parking lot all I had to get was a police report. But my rates went higher so I dropped them.
billshields

South Jordan, UT

#9 Jan 21, 2013
I've experienced what its like without ( http://www.cibl.ca/html/products/ ) car insurance, and its not pretty. Costly, especially after a crash.

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