Dr. Doug Smith...Appointments
Jim

Jamestown, TN

#66 Jan 24, 2008
The problem is we put up with this waiting game at the Dr. office and pay at the rate of 900.00 per hour to do so. We should demand better or go elsewhere.
little Annie

Allardt, TN

#67 Jan 24, 2008
Watsmyname70 wrote:
I have worked for doctors for years, and what alot of people dont understand that some of the wait is due to either a patient that is really ill and needs more attention or a patient that needs to be seen ASAP, work ins also slow the schedule down. So, there are many things that help cause the waiting problem. But what we need to remember is that sometimes we wake up sick and dont have an apt. and we still get seen. And, also remember that the girls in the front office aren't the problem so have a kind word for them now and again.
i will have to call bull .... on that one...when it comes to that statement...i try to be nice to the girls tho...not thier fault...hey i like doug to...but i hate his ways as a dr....no sense in overbooking..needs to have his priorities straight...people vs cows...
little Annie

Allardt, TN

#68 Jan 24, 2008
Bugger wrote:
I went to Dr. Joshi on Friday. My appointment was at 3:30. I waited my turn, got to see the doctor, got my exam and excellent care by the Doctor and his nurse and was out at 4:35. His office was full when I left. This is how it should be. Not sitting for 3-4 hours to see a doctor when you are really sick. There should be a walk in clinic in Jamestown, like the one in Crossville.
dr joshi is a GOOD DR....
Sassy

Allardt, TN

#69 Jan 24, 2008
Rick wrote:
<quoted text> You idiot, did I not say that I had called ahead of time and they said to bring him on in to the oofice and not go to ER>
ok mr nice guy looks like you have problems anyway
Amebia

Allardt, TN

#70 Jan 24, 2008
Rick wrote:
<quoted text> You idiot, did I not say that I had called ahead of time and they said to bring him on in to the oofice and not go to ER>
Yeah, Looks like someone else has issues......
Amebia

Allardt, TN

#71 Jan 24, 2008
Rick wrote:
<quoted text> You idiot, did I not say that I had called ahead of time and they said to bring him on in to the oofice and not go to ER>
I was trying to be nice but since I am an idiot now, you spelled office wrong and I personally do not think if you told anyone that your friends hip was broken they would have made you sit there. And if you did thats not anyones fault but your own
Barbara

Allardt, TN

#72 Jan 24, 2008
Rick wrote:
<quoted text> You idiot, did I not say that I had called ahead of time and they said to bring him on in to the oofice and not go to ER>
In your first quote you stated (Doug) told you to come to his office. How was the receptionist suppose to know if you and Doug talked? I would have made sure they knew when I got there.
patient

Columbia, SC

#73 Feb 4, 2008
Doug is a great doctor
Child of Patients

Smyrna, TN

#74 Feb 12, 2009
I am not a patient but a child of two of his patients. They are elderly and set in their ways so they won't consider changing. I understand all the patient illness levels, and the work in appointment methods; however I do know there are times that people are waiting hours for their long past scheduled appt. and Doug would not even be in the office.
I think he really does need to get his priorities straight. He has too many other interests in his life and he needs to decide what he wants to do and what is most important. It is the patients that got him where he is today.
I see a doctor in Nashville that has more patients than Doug and they seem to manage appointment with only minimal wait time. Of course that doctor is actually in the office and not on the farm during work hours.
I have sat in the waiting room at Doug's office and listen to people joke about bringing their lunch because of the wait time. There is something wrong with that picture, don't you think?
Overall the girls at the front desk do a good job with what they have to work with; however there have been times that it is very evident they are not happy there, and answer your question as though you are such a bother to them.
Serendipity

Norway, SC

#75 Feb 12, 2009
I heard that Dr.Richard Clark, who used to work here and then worked in the ER at UT in Knoxville and later in the ER at Cookeville, is now in semi-retirement and is working a few days a week with Dr. Doug to see how it works out. Maybe he will be able to cut the amount of time patients have to sit and wait in the waiting room. I always felt he was an excellent doctor and am excited that he will be seeing patients here again. A friend of mine said she nearly fell out of the chair when he walked into the examine room because she used to use him and was so excited to see him back. She did say he told her this might be a temporary position so let's hope things work out for him because it will help everyone involved - both patients and Dr. Doug. I have heard nurses and other people on staff at the hospital say he is one of the best and smartest doctors we have ever had here. All that experience working in the ER at bigger hospitals sure would make me feel safer during a emergency. Let's make him feel welcome and maybe he will stay and all of us will be better off for it.
Jackie

Jamestown, TN

#76 Feb 12, 2009
I went there and sat for almost an hour. They said it would be a little while. I told them i didn't make 900. per hour but my time was valuable to me. I went elewhere and found a doctor.
Expert

Jamestown, TN

#77 Feb 12, 2009
Most of you dont have a clue. I know for a fact Dr. Doug is a poor time manager. Always has been, always will be, he has been allowed to do this for so long and no one confronts him, he will never change. He is an excellent doctor, but I WILL NOT sit hours and wait on him. I know a lady who is chronically ill and is not even really able to go to the office, but does struggle to go and then sit for HOURS, I mean HOURS, go in at daylight and go home after dark, this is no lie, this is the truth, I know the family, she loves Dr. Doug, but he has no respect for his patients, as long as he is allowed to do this, why wouldn't he do it??? And he DOES NOT have to go to the emergency room, there is an ER doctor on staff 24/7, so.......go figure??????
yep

Saluda, SC

#78 Feb 13, 2009
can the people report him ?like tenncare or some insurances?
lady in the hills

Jamestown, TN

#79 Feb 13, 2009
Paul wrote:
To BBt : Did you ever stop to think that some of those people that seem perfectly fine & well may have serious health problems that ain't seen by the whole world ? "For Example" do all people with heart problems look bad sick ? What do cancer patients look like before kemo ? How are you supposed to know? What is it any of your business anyways? Are we supposed to wear signs stating our illness to make you feel better ? And so many people saying that he is going to take care of his farm before patients, get real. He wouldn't be the great Doctor that he is if he was like that. Did you not realize that he has to go to the hospital & take care of people there too ? If you are sitting at the doc's office waiting to see him about a heartburn problem & one of his other patients is at the hospital having a heart attack, who do YOU think he should be with ?!?! The heart attack patient of course should be seen first !!! I do believe that he is the best Doctor in Jamestown & people should respect him more. No one really likes to wait long, but he is worth the wait.
This is not true in all cases. I was at a dear friend's funeral. Dr. Doug was there with his mother and sister. A lady commented that a family member of hers could not be there because she had a doctor's appointment with Doug. His office staff did not inform anyone that he was attending a funeral and would not be there for several hours. He did go to the cemetary also. This is not to take anything away from his skills as a doctor, but in my opinion this is rude and not a good way to conduct business. Besides, there are doctors on call at the hospital all the time. They call the Docs, but they rarely go over to see the patients.
lady in the hills

Jamestown, TN

#80 Feb 13, 2009
Serendipity wrote:
I heard that Dr.Richard Clark, who used to work here and then worked in the ER at UT in Knoxville and later in the ER at Cookeville, is now in semi-retirement and is working a few days a week with Dr. Doug to see how it works out. Maybe he will be able to cut the amount of time patients have to sit and wait in the waiting room. I always felt he was an excellent doctor and am excited that he will be seeing patients here again. A friend of mine said she nearly fell out of the chair when he walked into the examine room because she used to use him and was so excited to see him back. She did say he told her this might be a temporary position so let's hope things work out for him because it will help everyone involved - both patients and Dr. Doug. I have heard nurses and other people on staff at the hospital say he is one of the best and smartest doctors we have ever had here. All that experience working in the ER at bigger hospitals sure would make me feel safer during a emergency. Let's make him feel welcome and maybe he will stay and all of us will be better off for it.
I am glad he is here also, but he is semi-retired because he has a very serious illness and is losing his sight. I wish him the best
Pat Clark

Norway, SC

#81 Feb 13, 2009
Thank you for your kind words. Rick's vision has stabilized in his left eye and his right eye has improved slightly, which is unusual for his condition. Now that his vision is stable he can return to practicing medicine, and thankfully he has realized (through this experience) that he needs to slow down. He is currently helping Dr. Smith and has enjoyed seeing some of his former patients. We want to thank everyone for their support and especially their prayers. The Lord has plans for all of us, and during difficult times we tend to get discouraged and impatient and worry about our future. Rick and I have learned to be patient and trust that the Lord will take care of us, in His own time and on His terms. It might not be the way WE wanted things to be, but He has a reason for it and we just need to trust HIM.
tnhillbilly

Cosby, TN

#82 Feb 13, 2009
I thinkDoug is a good dr. but i waited 8 hours at Wartburg to have shots in my back.No other drs. make you wait so long.Dont know the real problem but he has too many hands in the fire and is making a killing.I dont know how he is now but he used to have some bad habits himself.I felf sorry for some of the old people that had to wait so long.If you have ever been to him much you know he doesnt spend antwhere near 15 minutes with each patient.They get people triaged and when he gets there it is bang bang.He is a good dr. though in my opinion.Peace to those willing to fight for it.
yep

Saluda, SC

#83 Feb 13, 2009
Pat Clark wrote:
Thank you for your kind words. Rick's vision has stabilized in his left eye and his right eye has improved slightly, which is unusual for his condition. Now that his vision is stable he can return to practicing medicine, and thankfully he has realized (through this experience) that he needs to slow down. He is currently helping Dr. Smith and has enjoyed seeing some of his former patients. We want to thank everyone for their support and especially their prayers. The Lord has plans for all of us, and during difficult times we tend to get discouraged and impatient and worry about our future. Rick and I have learned to be patient and trust that the Lord will take care of us, in His own time and on His terms. It might not be the way WE wanted things to be, but He has a reason for it and we just need to trust HIM.
Pat ,your husband save my son 24years ago ,my son had meningitis we were in the waithing room , and MR.clark , heard him crying he said come on in I know what he has ,he done a spinal tap on him sure enough thats what it was,he sent him to UT,I want to thank him and the good lord , save my son.MR CLARK IS A GREAT DOCTOR! THANK YOU!
just wondering

Jamestown, TN

#84 Feb 13, 2009
I think it is craziness that people complain about Dr Smith all the time....but when he walks into the room you would think he was the greatest man put on earth. Don't get me wrong-he is a good doctor and a very smart one at that. If u have such a problem with him - quit going to him!!! Most of the people complaining about having to wait are the ones who have no job and live off of the gov...it must be hard to have to get out of bed and actually sit a while to get free healthcare and free medicine which the majority of people don't actually need. I guess MOST people forget about having to wait once he walks through the doors and they get their rush off of knowing it won't be too much longer until they get their meds...oc's, xanies...
This in no way is towards the hard working people who do need a doctor and who do need medicine, just from own personal experience from working in the health care profession...the one's who do the complaining are the ones who don't pay one red penny for anything!!
lady in the hills

Jamestown, TN

#85 Feb 13, 2009
You are making accuations that you know nothing about. Not everyone getting free healthcare and free medicine are waiting for thier RUSH as you call it. Also, they are NOT getting oc's and xanies!!!!

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