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irate

Endicott, NY

#1 Sep 17, 2008
how about a discussion about w c a hospital. my grand daughter fell and injured her head and was taken to the emergency room due to a very large goose egg that appeared on her head and she sat 3 hours befor they called her in to check her. and it wasn t as though they were busy. it was late tuesday evening it dont matter when you go there you can depend on a 3 hour wait.they just dont care. and how often have you been billed for services not preformed or medicine not dispensed seems to happen a lot.i just wonder how many people has had expeiences with that hospital. i hope if i ever have a herat attack im in erie or anywhere else. i would question my survival chances at w c a.
Stan

London, KY

#2 Sep 17, 2008
Hope your grand daughter is ok. You really didnt say. You more worried about the waiting time and bills, i think. Any hospital will take people with the most worst injurys first. You say it was not busy in the waiting room, but do you know what was happening in the ER? My guess be they are working on people in there.Did they take your grand daughters temp and blood pressure before they sent her to waiting room? im sure they did.if your grand daughter was in danger, she would have been taken care of now.What was the big hurry anyway? Thats why they have a tv and mags in waiting room.Kids fall and get hurt every day, most of them get up and shake it off and keep on going. As far as you haveing a heart attack here, and lets say, i lost a nail and was there before you came in, i should get looked at first, RIGHT? Think about it.
know who

Vestal, NY

#3 Sep 17, 2008
Stan you must have never had the pleasure of a visit to WCA emergency room, or your defending them because you work there. It is one of the most pathetic exuses for a hospital on the whole east coast. Under staffed and full of incompitent people.
Stan

London, KY

#4 Sep 17, 2008
know who wrote:
Stan you must have never had the pleasure of a visit to WCA emergency room, or your defending them because you work there. It is one of the most pathetic exuses for a hospital on the whole east coast. Under staffed and full of incompitent people.
yep. i have been in ER at WCA, last jan. was brought in an amblulance.i got excellent care for four days. The staff was great and cared. No, i dont work there, or dont know anyone that works there personally.
Stan

London, KY

#5 Sep 17, 2008
know who wrote:
Stan you must have never had the pleasure of a visit to WCA emergency room, or your defending them because you work there. It is one of the most pathetic exuses for a hospital on the whole east coast. Under staffed and full of incompitent people.
plus, why you say what you say, im listening
irate

Endicott, NY

#6 Sep 18, 2008
well i guess stan is a rare breed one and only without any complaints. my grand daughter is ok but thats not the first experiance. stan says their busy in the back rooms well ive got 4 children and 9 grand children and have been in er myself. and i cannot remember one time that i didn t have to wait for hours. further more i have viewed charges on my bills for services i did not recieve and when i complained they explained it was a computer error and eraised the charges, how about the ones who dont check their bills or dont see them i wonder how many computer errors get by. and i have heard hundreds of complaints form friends who feel as i do.
Stan

London, KY

#7 Sep 18, 2008
irate wrote:
well i guess stan is a rare breed one and only without any complaints. my grand daughter is ok but thats not the first experiance. stan says their busy in the back rooms well ive got 4 children and 9 grand children and have been in er myself. and i cannot remember one time that i didn t have to wait for hours. further more i have viewed charges on my bills for services i did not recieve and when i complained they explained it was a computer error and eraised the charges, how about the ones who dont check their bills or dont see them i wonder how many computer errors get by. and i have heard hundreds of complaints form friends who feel as i do.
Irate, i think you are missing my point. You are complaining that you have to sit and wait, well sorry for that, sounds like that your the person that is always cuttin in line.With 4 children and 9 grand children maybe you should take a first aid ,cpr course and maybe be able to treat them your self and avoid that long 3 hour wait at the hospital.What is the big hurry when it comes to your family???? Do you think your family should be taken care of first every time you go to ER so you dont have to wait? lets say, God Forebid, you were in a bad accident, bleeding, trouble breathing, think they going to send you to waiting room? I dont think 3 hours waiting is that long for someone who you care about.Espically when there are people in there that need care more and sooner.Quit whinning pick up a mag and wait your turn.
Hard Headed Woman

Lowville, NY

#8 Sep 18, 2008
I agree with you Stan. So many people complain when they should be greatful we have WCA available to us when we have a medical emergency or need hospital care.
It is wise to call before going to ER to see how long the wait might be before arriving. Or let them know you are on your way and why. One day I was hit in the head with a 5" in diameter tree branch that flipped around when it was cut out of a tree 10 feet above the ladder I was holding. I did not pass out .....but boy did I see a glow ball with glitter spraying off of the ball of light. Naturally my sons wanted me to be seen right away. I did look scarey with blood running all over my face and clothes. My poor grandbabies were scared to death. I just reassured them I was OK.....LOL I can still see their poor little faces lookin at Gramma. My kids were celebrating my birthday that day. I hated the idea that I was messing up the party.
At the same time there were three ambulance calls in my area with star flights etc going every witch way. I knew it was pointless to bother going in right away. I figured I would be waiting for hours on end. There were lives to be saved ....trauma cases to be transfered etc.
I lost a lot of blood and looked pretty scarey to my grandchildren and sons. We kept track of my pupils...placed ice and pressure to the wound after running cold water over wound to clean the area. I sat in a chair, rested and waited several hours to go to the hospital. I would much prefer to wait my turn in the comfort of my home for my turn.
I was not nauseated, dizzy nor did I have a headache.
I called ER about 6 hr later and they said I would likely have a three hour wait. I then waited another two hours before arriving to WCA out of respect for those who were dealing with life and death situations....all the wile counting my blessings that I only had a 30 min drive to the nearest hospital.
Hard Headed Woman

Lowville, NY

#9 Sep 18, 2008
When I arrived I did have a 1 1/2 hour wait....NO PROBLEM..........I used ICE even while I waited.
They were so kind with my care....as a matter of fact .....the orderly was so gentle I had to tell him to scrub the wound as hard as he needed to to prepare for the DR as I needed staples (5 to be exact)
He was so afraid to hurt me. I told him not to talk to but rather let me focus on my breathing for my own pain control. You know like women do for natural child birth.
When the Dr numbed the area I continued with my breathing for pain control and remained relaxed during the procedure.
I totally agree that Irate needs to educate herself, especially with so many grandchildren.
My 9 yr old grandson asked me if the staples hurt etc. I told him the story about using the breathing for concentration relaxation so I would not feel the pain the next day. The kids were amazed that having those staples put in my scalp did NOT hurt.
Children are so easily influenced by our adult attitudes, both good and bad.
Just this last week my 9 yr old grandson dislocated his thumb during football practice. He never shead a tear nor made one wimper as the EMT on location came to his aid and put his thumb back in place. I was so VERY PROUD of him as he remembered what I said about pain managment when I was hurt. The little trooper got right back up and wanted to continue with practice as if nothing ever happened.
As for the subject of WCA Hospital.
Hard Headed Woman

Lowville, NY

#10 Sep 18, 2008
It is human nature to want to blame something or someone when things dont go the way we think they should.
I did work at WCA once 20 years ago and saw many miricals performed in ER and ICU. Since then I have had several friends and family members treated there.
There have only been two employees over the 20 years that were reported to the nursing administration by me...and beleive you me they were delt with appropriatly.
Irate, If you have a complaint ...speak to someone who can do something for you rather than trash our local hospital in a public forum.
One last note about the day. I highly considered calling my local vet to treat the wound as I hated to bother the staff at WCA that day. They work hard and are dedicated individuals with a commitment to help others.
Irate,
If you do not like the way WCA runs then fill out an application and see if you can do a bettewr job running the place.
Hard Headed Woman

Lowville, NY

#11 Sep 18, 2008
By the way..........I am a single mother of two sons, two daughter-in-laws, 8 grandchildren and one great grandaughter.

And..........the older I get the worse my spelling and grammer get.
Thanks for reading.
I think this would be a great forum for stories of gratitude ....rather than an ungreatful attitude.
Bad attitudes can make me IRATE
otflmao
pardon the pun
Hard Headed Woman

Lowville, NY

#12 Sep 18, 2008
irate wrote:
well i guess stan is a rare breed one and only without any complaints. my grand daughter is ok but thats not the first experiance. stan says their busy in the back rooms well ive got 4 children and 9 grand children and have been in er myself. and i cannot remember one time that i didn t have to wait for hours. further more i have viewed charges on my bills for services i did not recieve and when i complained they explained it was a computer error and eraised the charges, how about the ones who dont check their bills or dont see them i wonder how many computer errors get by. and i have heard hundreds of complaints form friends who feel as i do.
Birds of a feather flock togeather?......I sure hope you have reported how nice they were to listen to your billing complaint and how WCA staff deducted the charges.
Stan is much nicer and more tolerant than I am.
The snack machines need to start serving cheese for folks like you in the waiting area.
Hard Headed Woman

Lowville, NY

#13 Sep 18, 2008
know who wrote:
Stan you must have never had the pleasure of a visit to WCA emergency room, or your defending them because you work there. It is one of the most pathetic exuses for a hospital on the whole east coast. Under staffed and full of incompitent people.
Every hospital is understaffed. I hope you are not hurting and have this opinion of WCA due to loosing a loved one. So sorry to hear you feel that way. Can you imagine living in Canada where someone needs surgery NOW and all they can do is wait in line for their turn no matter how serious the issue might be. If we lived in Canada when my dad needed quad bypass surgery and was starflighted to Erie from WCA....he would have died because he would be waiting in line for his turn. People there wait months rather than hours or days. Maybe you need to go to college and replace one of those so called incompitent employees at WCA.
Hard Headed Woman

Lowville, NY

#14 Sep 18, 2008
know who wrote:
Stan you must have never had the pleasure of a visit to WCA emergency room, or your defending them because you work there. It is one of the most pathetic exuses for a hospital on the whole east coast. Under staffed and full of incompitent people.
http://www.100tophospitals.com/Winners/pil04/...
irate

Endicott, NY

#15 Sep 19, 2008
its obvious hard headed woman works at wca probally in administration sense shes so good at white washing a chit shit house. as far as canada i have a sister who lives there and her daughter as an infant did need emergency heart surgery and she did not have to wait and guess what her surgery was free no double billing no extra suplies charged to her and no consultation fees charged when a intern stop in and say we have a specialist coming in to see you. so hard headed woman i hope wca pays you well for your white washing because ive been on a gurney and know full well about the intense pain one must endure while the doctors walk by with coffee in their hands and nurses stand gabbing about the party they went to and no one is being seen at that particular time after all the doctors are intitled to breaks so what if we have to ,lay there and suffer.
irate

Endicott, NY

#16 Sep 19, 2008
ps amazing how hard headed woman totally ignored the issue of overbilling and extra charges.
Stan

London, KY

#17 Sep 19, 2008
Nice post hard head! irate, we are not saying you were over billed by wca, which by the way you said they fixed. its your complaining about wca and that long three hour wait we are talking about.if you lived in a big city, where the population is triple the pop of jamestown, you might wanna bring a pillow and a blanket to wait for a grand child with a bump on the head to get in.you still havent answered my question from this post. what is 3 hours out of your life to make sure you grand daughter is ok, or someone you love for that matter. we all hate waiting, but thats life, deal with it. you said if you had a heart attack, you hope you not near wca. hope you dont have one, but if i did, i would trust wca to help me out 100%.got another question for you irate. lets say you were walking into a store and all the had was push pull doors. and lets say a person was just behind you say 10- 15 feet behind you in a wheelchair, crutches, maybe useing a walker, would you wait that 30 seconds to help them in?
whatever

Endicott, NY

#18 Sep 19, 2008
i too my daughter there last winter for a high fever (104.5), i wouldn't say the care there is bad. not perfect but it is a hospital in a small area so it's not going to be top of the line everything. i got there they took her temp said to go wait until they had a room open, 15 mins later she projected puked all over the waiting room and me of course. we were taken back she was hooked to a iv had a Tylenol suposetory and about 30 mins later they took blood did a chest x-ray. She was released about 1 hour later fever gone and feeling better. it cost me 170.00 in co-pays but well worth it to have a healthy kid. all together a 2 hr experiance in any er is a good one.
Steve

Elmira, NY

#19 Sep 20, 2008
whatever wrote:
i too my daughter there last winter for a high fever (104.5), i wouldn't say the care there is bad. not perfect but it is a hospital in a small area so it's not going to be top of the line everything. i got there they took her temp said to go wait until they had a room open, 15 mins later she projected puked all over the waiting room and me of course. we were taken back she was hooked to a iv had a Tylenol suposetory and about 30 mins later they took blood did a chest x-ray. She was released about 1 hour later fever gone and feeling better. it cost me 170.00 in co-pays but well worth it to have a healthy kid. all together a 2 hr experiance in any er is a good one.
So if you want to get taken care of faster, be sure to throw up in the waiting room.

Seriously, WCA, and any hospital for that matter, always goes by severity of illness/injury, and if a child comes in for a "bump" on his/her head, chances are they will have to wait a while, unless they become unconscious as a result of the injury. Sounds to me like "irate" is a 3rd class person who wants 1st class treatment. Typical. Wait your turn, help your children learn the value of patience, and hopefully they won't grow up to be as ungrateful as you seem to be.

I do not work at WCA, nor am I related to or friends with anyone that does. I do know a few people who treat the ER like it's their own personal doctor's office and throw a fit when they're required to wait for a non-life threatening injury. These people have all been 3rd class dirtbags. "Irate," please don't make any further comments that associate yourself with these kinds of people.
observer

Endicott, NY

#20 Sep 20, 2008
it seams like a few of you really give wca a very high rating and thats not so bad. i might have too except that i had an eldlerly friend who was under their care and fell out of bed broke their hip was placed back into bed and never checked out for injuries she laid in bed for hours in pain. she once thought it was a wonderful hospital not anymore.maybe the doctor had to go fishing didn t have time for her.

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