Review: JAX Character Parties And More

Review: JAX Character Parties And More

Posted in the Jacksonville Forum

Jackson

Jacksonville, FL

#1 Jul 22, 2013
This company was late, by 45 minutes, to my daughters birthday party. When they arrived, we dismissed them as the party had ended. We asked for a refund and they said we would get a full refund and two months later we still have not received the refund. We are out $250 and we have filed a credit dispute as well as a complaint with the BBB. Do not use this company.
Connie

Orange Park, FL

#2 Oct 7, 2013
Please do not use this company. They are a scam. I booked them for my daughter 5th birthday and they did not show up neither did they call. We paid them 150.00 for Princess Ariel and nobody showed up. My daughter was heart broken and embarrassed for all her friends and family was there. I do not understand how you could do this to a five year old. We have made over 40phone calls and none of our calls have been return. I will be reporting them to the BBB and filing a lawsuit for emotional distress.
Disgusted

Jacksonville Beach, FL

#3 Dec 9, 2013
DO NOT USE THIS COMPANY!!! Cancelled 2 hours before my six year olds party, said they were trying to find a replacement and never called back. Haven't returned any calls or our deposit. Save your child the heartbreak and go with any other company. I will be reporting them to the BBB.
Distraught

Jacksonville, FL

#4 Feb 20, 2014
Jackson wrote:
This company was late, by 45 minutes, to my daughters birthday party. When they arrived, we dismissed them as the party had ended. We asked for a refund and they said we would get a full refund and two months later we still have not received the refund. We are out $250 and we have filed a credit dispute as well as a complaint with the BBB. Do not use this company.
i was wondering if you ever got resolution from this company.. i attempted to use their services and they had to cancel. i even rescheduled for another time and no return calls. now i have been waiting for a return call or email
Nightmare Company

Jacksonville, FL

#5 May 31, 2014
I found this company for my sons fifth birthday party and he really loves spiderman..so i spoke to tammy--owner and i paid for spiderman to come to his party wear there would be approx 20 kids...the character NEVER showed up and when i did finally get her on the phone she told me that her car had gotten broken into..okay i understood that and i didnt want the refund i wanted my son to get what he wanted so i rescheduled for april 12th for an easter egg hunt and approx 30 kids were there..tamy was very good about keeping in touch with me up until the day of the party and of course i havent heard anything by phone, text, emails or facebooks...this is a black owned company and i am a single parent...i dont have 150.00 to just give away...i just want my refund..the crazy thing is that she is a mother too so how could she do this to my son...
Jasmine M Dixon

United States

#6 Jun 25, 2014
Hello everyone! I'm an up and coming event planner and I believe you have to show off your work. I have 2 little girls... almost 1 year apart and I throw them a party together. Last year I hired this company's hello kitty. She was late, no gloves, and extensions hanging down in the back. Did not entertain kids whatsoever... my daughter's God mother asked her to pose and she refused... so many people was coming to me complaining that I told her she can leave. I contacted Tammy... she apologized and said I would be refunded half the amount and I could have a credit towards next year. Ive called tammy several times... Ive emailed numerous of times... no answer nor reply back. I tried to meet her half way and at least see if she would just apply the whole amount to this year party...no answer nor reply back. For those out here reading this and considering booking this company... DON'T! If further questions or concerns feel free to contact me.
Jasmine M Dixon

United States

#7 Jun 25, 2014
Connie wrote:
Please do not use this company. They are a scam. I booked them for my daughter 5th birthday and they did not show up neither did they call. We paid them 150.00 for Princess Ariel and nobody showed up. My daughter was heart broken and embarrassed for all her friends and family was there. I do not understand how you could do this to a five year old. We have made over 40phone calls and none of our calls have been return. I will be reporting them to the BBB and filing a lawsuit for emotional distress.
Did you ever come to a resolution?
Jasmine M Dixon

United States

#8 Jun 25, 2014
Jackson wrote:
This company was late, by 45 minutes, to my daughters birthday party. When they arrived, we dismissed them as the party had ended. We asked for a refund and they said we would get a full refund and two months later we still have not received the refund. We are out $250 and we have filed a credit dispute as well as a complaint with the BBB. Do not use this company.
Did you ever come to a resolution?

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Jacksonville Discussions

Title Updated Last By Comments
Review: Dupont Grooming (Jun '12) Fri Cmckenzir 2
News On Your Side - Ken Amaro Answers Your Mail (Mar '08) Feb 22 Roberto 108
News Local News - Funeral Services Set for Pastor Bo... (Nov '07) Feb 22 Babydoll 153
Jose Mejia for Sweetwater Commissioner??? Feb 21 Luis 11
News Georgia - Drug Sweeps in Glynn & Brantley Counties (Oct '07) Feb 21 Just an Ex 9
Fatal Shooting Shadow Run/ Riverview? (Mar '09) Feb 20 Former worker 1,472
News Local News - Oberlander charged with Clay Count... (May '07) Feb 19 Sheri 8

Jacksonville Jobs

More from around the web

Personal Finance

Jacksonville Mortgages