Posted in the Jacksonville Forum
#1 Mar 31, 2009
So I was having crazy computer issues it was slow, it was filled with viruses and it just wasn't working at all. I took about 15 minutes just for it to boot up. I went to geek squad and they held my computer for over a week before they gave it back to me claiming it was fixed. however a week later the problems started again and they refused to look at it without charging me. i called some other companies and found something similiar called nerd force. they fixed it ... gave it back within 2 days .. its been working fine, and they gurantee their work for 30 days. i brought it into their office but usually they do onsite repair, I'm kinda sketchy about having people come into my home, anybody tried these guys? know anything about them? other than that .. they're great! very friendly, and knowledgable. also affordable.
#2 Mar 31, 2009
Geek Squad is just that. Little boys who are basically gamers and bloggers, and whose expertise is limited to instruction manuals. Find a mature adult who has 20-plus years of true experience, and get in writing that there will be no further service charges (within reason) if another visit is required.
I have fixed computers for that many years, and can tell you, with all due respect, that I could fix someone's computer tomorrow (i.e. kill viruses), but then the customer goes to the same old spam and porn sites, chooses not to learn about good anti-virus programs, etc., and so everything I have done, becomes un-done. Which is why "my" guarantee regarding viruses, is in writing, and is good until I walk out the door of the client's house. Because I can't control where he or she goes on the Internet.
Unlike a driver's licene, unfortunately, there is no required licensing for computer usage, so 95% of those who buy computers for the first tiome, are endangering themselves.
#3 Mar 31, 2009
BTW - I love certain computer users who think Linux is one of the Peanuts comic characters.
Since: Mar 12
#4 Nov 28, 2013
I've had problems with my computer recently. But I found out about http://www.jaxpcrepairs.net/ the owner is the one who handles all repairs and he's really friendly and professional. He even has a shop page where he links to the best deals on amazon for new electronics, phones, etc.
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